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Senior Project Manager, Strategy

ComplexNew York, New York, United StatesOnsite

Company And Culture


Created in 2002 by Marc Eckō, Complex is a leading global youth entertainment network showcasing the evolution of major pop culture categories, including streetwear and style, music, sneakers, and sports. Complex is a juggernaut in the content and culture space, delivering unprecedented global reach.Complex is the world’s definitive cultural commerce, content, and experiential platform. We have created an all-new operating system built for the next generation, seamlessly integrating discovery, inspiration, community, and shopping.

The company represents an expansion of the original vision with a deep understanding of convergence culture and its impact on contemporary society.Whether through video, long-form editorial, or social content, Complex tells stories that engage dynamic conversation with our communities. Our internet-breaking cover stories document the heroes of culture and take them to the next level through product collaboration and shoppability.Complex has become experts in creating immersive environments at our IRL experiences and cultural events. ComplexCon is our flagship festival bringing together the world’s most influential brands and artists for an unforgettable weekend of style, sneakers, art, design, food, music, inspiration and more. Join us to help redefine the way people shop, while building a global marketplace that moves at the speed of culture.

Complex is committed to building a high performing team that is passionate about what they do and the communities we serve.Everyone at Complex truly believes in the company and its mission; it’s a requirement for working here. There is synergy within the teams that make Complex what it is, a well-oiled machine. Employees are at the forefront of the company's success because every one of us is given the opportunity to provide suggestions, feedback, and direction.Why Were HiringWe’re looking for a Project Manager who thrives in a high-stakes, fast-paced creative environment and knows how to keep the trains running on time—without being afraid to hit the brakes when necessary.This role is all about operational leadership. You’ll manage the workflow of our Creative Strategy team, which includes both strategists and designers, ensuring projects are scoped properly, assigned clearly, and delivered on deadline. You’ll also be the gatekeeper for inbound sales opportunities—qualifying each ask and protecting the team’s time and focus by holding the line when needed.The ideal candidate is confident, organized, solutions-driven, and deeply familiar with creative workflows. You’re not just keeping track of the work—you’re thinking critically about how the work gets done, who should do it, and what’s worth doing in the first place.

What You'll Do


  • Own and maintain Airtable trackers to manage team bandwidth, timelines, assignments, and status updates.
  • Qualify incoming sales opportunities to determine the right output based on impact.
  • Assign briefs based on skill set, capacity, and urgency; constantly rebalance as priorities shift.
  • Mange the hard cost creation process across the entire Strategy department 
  • Ensure Figma files and creative deliverables are properly organized, named, and accessible.
  • Protect the team’s time by confidently pushing back on unrealistic asks or low-priority briefs.
  • Act as a gatekeeper between sales and strategy—ensuring creative energy is reserved for the right opportunities.
  • Track and enforce internal deadlines for strategy decks, mood boards, creative concepting, and design assets.
  • Support the Head of Strategy in refining team operations and building a high-performance creative function.

Who You Are


  • 3–5 years of experience in creative project management or team operations.
  • Expert-level proficiency with Airtable and strong working knowledge of Figma.
  • Outstanding organizational and time-management skills; obsessive attention to detail.
  • Clear, confident communicator who’s comfortable holding people accountable.
  • Calm under pressure, strategic in how you prioritize, and highly self-directed.
  • Previous experience in media, advertising, or a content-driven creative environment preferred.

What We Offer


  • Best in class health, dental, and vision insurance
  • Healthcare FSA 
  • Dependent Care FSA 
  • Commuter Benefits FSA 
  • Short-term/long-term disability and life insurance
  • Paid Parental leave
  • 401k with 4% match
  • Pet Insurance
  • Legal and Identity Theft Plans
  • Vacation time and sick days

$10,000 - $120,000 a yearThe Pay Range, which consists of salary and commission, for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Complex Total Rewards offerings for employees.We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.The above statements cover what are generally believed to be principal and essential functions of the job.

Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.Complex participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Apply for this job

Life at Complex

Thrive Here & What We Value1. Entrepreneurial Spirit | 2. Strategic Thinking and Analytical Skills | 3. ActionOriented | 4. Cultivates Innovation | 5. SelfManagement Skills and Take Charge Attitude</s> | 1. Passionate about what they do and the communities they serve. | 2. Welloiled machine that works together to achieve success. | 3. Opportunity for employees to provide suggestions, feedback, and direction. | 4. Mentorship from experienced professionals in the field. | 5. Handson experience in Studio Operations.</s> | Complex is committed to building a high-performing team that is passionate about what they do and the communities they serve. | Everyone at Complex truly believes in the company and its mission; it's a requirement for working here. | There is synergy within the teams that make Complex what it is, a well-oiled machine. Employees are at the forefront of the company's success because every one of us is given the opportunity to provide suggestions, feedback, and direction.</s> | Best-in-class health, dental, and vision insurance | Healthcare FSA Dependent Care FSA Commuter Benefits FSA Short-term/long-term disability and life insurance | Paid Parental leave | 401k with 4% match | Pet Insurance | Legal and Identity Theft Plans | Vacation time and sick days | $28 - $32 an hour</s> | Passionate about what they do and the communities we serve | $175,000 - $210,000 a year</s> | 2. Synergy within the teams that make Complex what it is, a welloiled machine | 3. Everyone at Complex truly believes in the company and its mission; it’s a requirement for working here. | 4. Commitment to building a high performing team | 5. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</s> | All-new Operating System Built for the Next Generation | Seamless Integration of Discovery, Inspiration, Community, and Shopping | Expansion of Original Vision with Deep Understanding of Convergence Culture and its Impact on Contemporary Society | Experts in Creating Immersive Environments at IRL Experiences and Cultural Events | Flagship Festival Bringing Together Influential Brands and Artists for an Unforgettable Weekend of Style, Sneakers, Art, Design, Food, Music, Inspiration, and More | Committed to Building a High Performing Team that is Passionate about what they do and the Communities Served | Synergy within Teams that Make Complex What it is, a Well-Oiled Machine | Best in Class Health, Dental, and Vision Insurance | $100,000 - $120,000 a Year</s> | Inclusive and supportive team culture | Opportunity for mentorship from experienced professionals in the field</s> | $115,000 - $140,000 a year</s> | Collaborative team environment | Stay up-to-date with current design trends and techniques, sharing information and inspiration with fellow designers.</s> | 1. Passionate about what they do and the communities we serve. | 2. Opportunity to provide suggestions, feedback, and direction. | 3. Synergy within the teams that make Complex what it is, a welloiled machine. | 4. Commitment to building a high performing team. | 5. Allnew operating system built for the next generation, seamlessly integrating discovery, inspiration, community, and shopping.</s> | 1. Complex is committed to building a high performing team that is passionate about what they do and the communities we serve. | 2. Everyone at Complex truly believes in the company and its mission; it’s a requirement for working here. | 3. There is synergy within the teams that make Complex what it is, a welloiled machine. | 4. Employees are at the forefront of the company's success because every one of us is given the opportunity to provide suggestions, feedback, and direction.</s> | 1. Bestin-class health, dental, and vision insurance | 2. Healthcare FSA Dependent Care FSA Commuter Benefits FSA Shortterm/long-term disability and life insurance | 3. Paid Parental leave | 4. 401k with 4% match | 5. Pet Insurance | 6. Legal and Identity Theft Plans | 7. Vacation time and sick days | 8. $140,000 $160,000 a year</s> | a) Entrepreneurial spirit | b) Strategic thinking and analysis | c) Actionoriented and results-driven | d) Cultivating innovation</s> | Collaborative, results-oriented team environment | High performing team that is passionate about what they do and the communities we serve</s> | 1. Best in class health, dental, and vision insurance | 2. Healthcare FSA Dependent Care FSA Commuter Benefits FSA Shortterm/long-term disability and life insurancePaid Parental leave401k with 4% matchPet InsuranceLegal and Identity Theft PlansVacation time and sick days$110,000 - $120,000 a year</s> | 1. High Performing Team | 2. Passionate About What They Do and the Communities Served | 3. Opportunity to Provide Suggestions, Feedback, and Direction | 4. Synergy within the Teams that Make Complex What it is, a WellOiled Machine | 5. Committed to Building a Global Marketplace that Moves at the Speed of Culture</s> | 1. Everyone at Complex truly believes in the company and its mission; it’s a requirement for working here. | 2. There is synergy within the teams that make Complex what it is, a welloiled machine. | 3. Employees are at the forefront of the company's success because every one of us is given the opportunity to provide suggestions, feedback, and direction.</s> | 1. Dynamic and creative work environment | 2. Opportunity to work on real projects and build your portfolio | 3. Mentorship from experienced professionals in the field | 4. Handson experience in Social</s> | 2. Welloiled machine with synergy within the teams that make Complex what it is | 3. All employees are given the opportunity to provide suggestions, feedback, and direction | 4. Committed to building a high performing team | 5. Believes in the company and its mission</s> | 1. Collaborative Environment | 2. Passionate Team Members | 3. Opportunity for Growth and Development | 4. Focus on Convergence Culture and its Impact on Contemporary Society | 5. Immersive Environments at IRL Experiences and Cultural Events.</s> | 2. Passionate About What They Do and the Communities We Serve | 4. Synergy Within Teams | 5. Mentorship from Experienced Professionals in the Field</s> | 2. Synergy within teams that make Complex what it is, a welloiled machine. | 4. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. | 5. Complex participates in EVerify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.</s> | Commitment to building a high performing team that is passionate about what they do and the communities we serve | 4. High performing team committed to building a global marketplace that moves at the speed of culture.</s> | 1. Collaborative work environment | 2. Opportunities for growth and development | 3. Emphasis on creativity and innovation | 4. Focus on building a highperforming team | 5. Commitment to redefining the way people shop</s> | Complex participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.</s> | Synergy within teams that make Complex successful | Employees are given opportunities to provide suggestions, feedback, and direction | Participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.</s> | 1. Fastpaced environment with a focus on quality and cost control | 2. Opportunities for growth within the company | 3. Collaborative work environment with a supportive team</s> | $95,000 - $110,000 a year</s> | 2. Belief in the company's mission. | 3. Synergy within teams that make Complex what it is, a welloiled machine. | 4. Opportunity to provide suggestions, feedback, and direction.</s> | 4. Synergy within teams that make Complex what it is, a welloiled machine | 5. Fastpaced environment with on-call rotations</s> | 2. Welloiled machine. | 3. Opportunity to provide suggestions, feedback, and direction. | 4. Immersive environments at our IRL experiences and cultural events. | 5. Global marketplace that moves at the speed of culture.</s> | 1. Join the largest and fastest growing independent artist merchandise company in the space | 2. Work across contemporary recording artist’s ecommerce stores, tours, retail programs, album rollouts + more</s> | $275,000 - $325,000 a year</s> | 1. Collaborative culture | 2. Positive office vibe | 3. Opportunity for suggestions, feedback, and direction from employees | 4. Immersive environments at IRL experiences and cultural events | 1. Collaborative and supportive work environment. | 2. Opportunities for growth and professional development. | 3. Emphasis on creativity and innovation.</s> | 1. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. | 2. Complex is committed to building a high performing team that is passionate about what they do and the communities served. | 4. There is synergy within the teams that make Complex what it is, a welloiled machine.</s> | Opportunity to provide suggestions, feedback, and direction</s> | $120,000 - $145,000 a year</s> | 14. Complex is a leading global youth entertainment network showcasing the evolution of major pop culture categories, including streetwear and style, music, sneakers, and sports. | 15. Complex is a juggernaut in the content and culture space, delivering unprecedented global reach. | 16. Complex has become experts in creating immersive environments at our IRL experiences and cultural events. | 17. ComplexCon is our flagship festival bringing together the world’s most influential brands and artists for an unforgettable weekend of style, sneakers, art, design, food, music, inspiration and more.</s> | 2. Complex is committed to building a high performing team that is passionate about what they do and the communities we serve. | 5. Employees are at the forefront of the company's success because every one of us is given the opportunity to provide suggestions, feedback, and direction.</s> | 3. Dependent Care FSA | 4. Commuter Benefits FSA | 5. Shortterm/long-term disability and life insurance | 6. Paid Parental leave | 7. 401k with 4% match | 8. Pet Insurance | 9. Legal and Identity Theft Plans | 10. Vacation time and sick days</s> | 1. Complex is a leading global youth entertainment network showcasing the evolution of major pop culture categories, including streetwear and style, music, sneakers, and sports. | 2. Complex is a juggernaut in the content and culture space, delivering unprecedented global reach. | 3. Complex has become experts in creating immersive environments at our IRL experiences and cultural events. | 4. ComplexCon is our flagship festival bringing together the world’s most influential brands and artists for an unforgettable weekend of style, sneakers, art, design, food, music, inspiration and more.</s>
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