Job Title:
Vice President of Compliance
Compensation:
$195k + Bonus
What is Reach Financial?
Reach Financial is a financial services company helping people outsmart debt for good.We are building smart financial products and best-in-class support that enable our customers to take control of their debt and de-mystify their personal finances. Our products and tools empower our customers to turn their financial goals into a reality.Reach Financial launched in 2015 and has helped our customers pay off over $2 billion in debt. We offer debt consolidation loans and personal loans; together, these markets represent a $1.5T opportunity.
In time, we will expand beyond these products to offer solutions for a variety of our customers' personal finance challenges.We’re a fast-paced and rapidly growing company with the energy of a startup and the foundation of an established firm. You’ll have a front-row seat to meaningful innovation in consumer finance.
About the Role:
We are looking for a sharp, proactive, and structured compliance leader to join our team as Vice President of Compliance. This person will lead a growing compliance function and manage a high-performing team. They’ll also serve as a critical partner to the Chief Legal Officer, with opportunities to support on legal and regulatory work.The ideal candidate is a decisive and independent operator with exceptional judgment and a strong sense of ownership. They know how to bring clarity to complexity, build trust with regulators and stakeholders, and strike the right balance between risk management and business enablement.
A background that includes consumer arbitration or litigation is especially advantageous and will be given significant weight.
What You Will Do:
- Lead and mentor a high-performing compliance team (currently three direct reports).
- Oversee all aspects of regulatory compliance, licensing, audits, complaint management, and internal policy adherence.
- Collaborate cross-functionally with business, product, and operations stakeholders to proactively identify and address compliance risks.
- Partner closely with the Chief Legal Officer on legal and regulatory matters, including:
- Contract review and negotiation (NDAs, vendor agreements, etc.)
- Arbitration support and other dispute resolution
- Regulatory research and analysis
- General corporate legal projects
- Serve as the primary compliance point of contact for Reach Financial’s bank partner and state regulators, including coordination of regulatory examinations and responses to FDIC and other inquiries.
- Oversee the intake, investigation, and resolution of customer complaints and credit disputes, including root-cause analysis and remediation tracking.
- Maintain a risk-based compliance testing and audit schedule, including risk assessments, internal reviews, and monitoring activities.
- Report on compliance activities, key risks, and the status of corrective actions to senior management and stakeholders.
- Report directly to the Chief Legal Officer.
What You Should Have:
- Bachelor’s degree and 7–15 years of experience in legal and/or compliance roles
- JD strongly preferred
- Experience with consumer finance or fintech, particularly working with bank partners or in highly regulated environments
- Deep familiarity with U.S. consumer protection laws and regulatory frameworks
- Proven experience managing or participating in examinations and regulatory inquiries by the FDIC or OCC, and state regulators.
- Proven track record managing people and projects across cross-functional teams
- Ability to own decisions, communicate clearly, and bring structure to ambiguity
- Experience supporting or managing consumer arbitration or litigation matters is strongly preferred.
- Comfortable working with data and technology systems as part of day-to-day execution
- Salesforce experience a plus; proficiency in Microsoft Office required
- Culture-fit: thoughtful, grounded, accountable, and pragmatic
What is it like working at Reach Financial?
Reach is a place where smart, driven people come to build something that matters. We’re helping consumers take control of their financial lives—and doing it with products that are modern, transparent, and actually work.We move fast, we take ownership, and we care deeply about the impact we have on our customers. You’ll work alongside talented people who are humble, sharp, and solutions-oriented. The bar is high, but the politics are low. We expect accountability, but we don’t micromanage.If you want to grow, make decisions, and help shape the future of consumer finance—not just maintain it—Reach is the kind of place where you’ll thrive.
What benefits will you receive?
- Remote First Culture with optional Hybrid opportunities
- Healthcare, Life Insurance, 401k Match
- Paid Time Off, Paid 12-week Parental Leave
- Disability (short-term, long-term), Employee Assistance Program
- Spending Accounts (Transit/Parking, Medical, Dependent Care)
- Insurance Discounts (home, auto, pet)
Reach Financial is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
Reach Financial makes hiring decisions based solely on qualifications, merit, and business needs at the time.
