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Learning and Development Manager

MeriplexPlano, Texas, United States | Houston, Texas, United StatesOnsite

Meriplex is looking for a forward-thinking Learning & Development (L&D) Manager to build and lead talent development programs that empower our people to grow, thrive, and lead. This role will be instrumental in shaping the employee experience across the full talent lifecycle—from onboarding to leadership succession—while ensuring alignment with our company’s vision and values. As a strategic partner to HR, business leaders, and internal communications, you will design and deliver scalable frameworks that elevate performance, engagement, and career development.

Key Responsibilities


· Own and evolve our talent assessment and development strategy, ensuring a strong leadership pipeline and clear growth pathways for employees.· Build and implement a succession planning framework to proactively identify and develop internal talent for key roles.· Design and launch a high-potential (HiPo) development program to accelerate the readiness of emerging leaders.· Create and maintain career paths and growth maps across functions, in partnership with leaders and HR.· Develop a robust set of leadership competencies and behavioral frameworks to guide leadership development and performance expectations at all levels.· Refine and expand our internship program to attract, retain, and convert early-career talent.· Oversee new hire training and partner with HR to continuously improve onboarding experiences, ensuring every new team member feels set up for success.· Partner with HR to design and implement a performance management framework that promotes continuous feedback, development conversations, and aligned goal-setting.· Collaborate with the communications team to support employee engagement initiatives, including the design, deployment, and actioning of the employee sentiment/engagement survey.· Evaluate and recommend improvements to our Learning Management System (LMS) to ensure it supports current and future learning needs.· Serve as a thought leader and subject matter expert in L&D best practices, driving a culture of continuous learning across the organization.

What You’ll Bring:


· 7+ years of experience in Learning & Development· Demonstrated success building scalable development programs and frameworks· Strong understanding of performance management, leadership development, and employee engagement practices· Strategic mindset with the ability to translate big-picture goals into practical solutions.· Excellent communication and project management skills

Physical Demands:


Sedentary Work – Exerts up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Disclaimer:


The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Life at Meriplex

Meriplex is an enhanced service provider specializing in Unified Communications, Managed Services, and Cloud Computing Solutions for the enterprise market. With global clients, the seasoned Meriplex Managed Services Support Desk is staffed 24/7/365 with certified professionals across our multiple North American facilities. With company headquarters now in Houston, Texas, Meriplex resides in the energy capital of the world proudly servicing some of the largest Fortune 500 companies. Meriplex provides the following services: Innovative Hybrid Cloud Solutions Global SD-WAN or MPLS with SIP Network Solutions Total Care SaaS IT Systems Management as a Service Infrastructure and IT Managed Services 24x7x365 Certified Cisco Master Collaboration and Cloud and Managed Services Partner Solutions Meriplex develops lasting customer relationships by demonstrating can-do attitudes in providing creative, reliable, and personalized solutions. We strive to become the Service Provider of choice by delivering quality customer experiences utilizing automation, technology and an engaged workforce. Meriplex embraces a profound culture that demands quality, excellence, and reliable cost effective solutions for our customers. Confident in the knowledge that people buy from people, not companies, Meriplex focuses every day on customers business requirements. Our success can be directly attributed to our complete attention to customer service and satisfaction. Meriplex Communications services enterprise businesses around the globe
Thrive Here & What We Value- Equal Employment Opportunity Employers- Looking for bright and eager IT professionals to join their team to drive assigned operational resource teams and push projects through to completion.- Meriplex strives to provide excellent customer service- Meriplex values both education and experience equally- Offers a full benefits package including medical, dental, vision, disability, group term life insurance, 401K, plus PTO, holiday pay, as well as referral bonuses.
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