SUMMARY
Join RealPage as the Senior Director of Product Management - eCommerce & Marketplace Integrations! Lead our high-performing team in launching a new division, driving vendor integrations, and optimizing multichannel commerce. Ideal for experienced product managers with a strong eCommerce background and a passion for innovation.
PRIMARY RESPONSIBILITIES
- Serve as the Senior Product Owner in RealPage’s Resident Solutions division, owning product requirements for all vendor integrations, offer management, and fulfillment.
- Evangelize, strategize, and define the most appropriate integration paths for all categories of vendors and offers.
- Standardize and expand existing APIs to support marketplace integrations.
- Mature and grow the existing vendor, offer management, and product engine to support current and future eCommerce needs.
- Optimize product and offer fulfillment for multichannel commerce, leveraging current and future technologies appropriately.
- Act as a compliance owner to ensure regulations and standards are met working with external and internal stakeholders appropriately.
- Document requirements, features, user stories and acceptance criteria by leading discussions with solutions architects and dev leads, while working with a wider product management team both locally and internationally.
- Review customer escalations and prioritize corrective actions in partnership with the business operations team.
- Represent the product or business in daily scrums and clarify ambiguous requirements.
- Maintain requirement integrity during testing cycles by collaborating with the QA team.
- Conduct sprint demonstrations to business and product owners.
- Engage with key clients to communicate major feature releases and road mapping.
- Be vendor and client-facing to ensure seamless integration and satisfaction.
REQUIRED KNOWLEDGE/SKILLS/ABILITIES
- Extensive experience in product management, particularly in vendor integrations, B2B2C or B2C eCommerce, marketplaces, and API development.
- Proficiency in data analytics tools and techniques to drive product decisions and optimize performance.
- Proven track record of successfully integrating with multiple complex vendors and managing multiple projects.
- Strong understanding of marketplaces and multichannel commerce.
- Excellent leadership and communication skills to collaborate with various stakeholders and departments.
- Ability to drive compliance initiatives and ensure adherence to industry standards.
- Knowledge of data security best practices and privacy regulations (e.g., GDPR, CCPA) to ensure compliance and protect user data.
- Experience working closely with UX/UI teams to ensure the product meets user needs and provides a seamless experience.
- A growth mindset that pushes boundaries and experiences for the markets we serve, while maintaining an absolute focus on execution and product delivery.
PREFERRED KNOWLEDGE/SKILLS/ABILITIES
- Experience with complex vendor marketplace integrations and a variety of B2C consumer products.
- Experience with payments is preferred, but not required.
- Background in optimizing customer engagement through concierge services and multichannel commerce.
- Agile/Scrum Master Certification.
- Proven ability to drive innovation and lead cross-functional teams.
Career Growth Opportunities
- This role is part of a high-performing intrapreneurial team undergoing accelerated growth. The visibility is high, and the pressure is intense. We need to work fast, smart, and with agility, but understand that while we operate like a startup, we are part of a larger organization that needs to align with enterprise software processes.
- You will be launching a brand-new product in 2025 that has been incubating for the last 12 months.
