SUMMARY
The Director of Sales Training reports to the Senior Vice President of Sales Operations. This position will train and educate sales staff from their first day and on a continuous, ongoing basis. This position will develop and implement training and professional development programs, providing training to help other staff members outside of the sales department strengthen and develop their sales skills. This role will create, select, and develop curriculum and other resources for training programs, and may also assist with the recruitment and hiring process by helping with the creation of job profiles or position descriptions.
PRIMARY RESPONSIBILITIES
- Develop individual coaching plans, providing resources and assistance, scheduling orientation drive-alongs with senior representatives.
- Conduct exercise sessions for new and current sales employees.
- Observe sales encounters and collect feedback, results, and performance data of employees after sessions.
- Coordinate with sales managers on strategic priorities.
- Onboard and conduct new hire orientation for new sales development representatives.
- Establish training needs by collaborating with sales leadership, analyze sales KPI's and performance results.
- Develop individual and/or group training methods to meet the needs of the department.
- Create coaching components and knowledge articles to support continuation training and performance development.
- Provide a leadership role to mentor and coach sales agents as needed or requested by leadership.
- Build and sustain relationships using the appropriate interpersonal skills and communication methods to build constructive relationships with customers, business units, service organizations and other stakeholders to meet shared goals and objectives.
QUALIFICATIONS
- Bachelor’s degree in business administration or related field
- 10 years of experience as a sales coach, training specialist, or similar position.
- Sales training certifications
REQUIRED KNOWLEDGE/SKILLS/ABILITIES
- Experience with challenger sales, spin selling, snap selling, etc.
- Versed in transactional, solution, consultative, and provocative transactional methodologies.
- Advanced customer service and time management skills.
- Excellent oral and written communication skills.
- Ability to design effective training programs.
- Outstanding coaching skills.
- Great organizational and interpersonal skills.
- Ability to measure performance.
- Experience with building and developing teams.
- Displays solid business acumen and good work ethic.
- Experienced with onboarding processes.
- Strict attention to detail and an eye for continuous improvement.
Physical Demands and Working Conditions
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must have the ability to operate a personal computer and express or exchange ideas by means of the spoken word. May be required to sit and/or stand for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
May be required to lift or move 10+ pounds.
SALARY AND BENEFITS
- RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:
- Health, dental, and vision insurance.
- Retirement savings plan with company match.
- Paid time off and holidays.
- Professional development opportunities.
- Performance-based bonus based on position.
Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.#LI-JW1
