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Software Quality Assurance Engineer

Trax GroupBarreal De Heredia, Costa RicaHybrid

We are seeking a detail-oriented and driven 
Software Quality Assurance Engineer to join our engineering team. The ideal candidate will play a crucial role in ensuring the quality and reliability of our software products through rigorous testing, process improvement, and automation. You will work closely with developers, product owners, and other stakeholders to identify issues early, prevent bugs, and maintain a high standard of product excellence.Key Responsibilities:

  • Design, develop, and execute test plans and test cases based on product requirements

  • Identify, report, and track defects to closure in an efficient and organized manner using tools such as JIRA or similar

  • Perform functional, regression, usability, performance, and system testing

  • Collaborate with development and product teams to clarify requirements and drive quality

  • Identify opportunities for test automation, improving overall test coverage, and reducing manual effort

  • Assist in root cause analysis for issues and contribute to solutions for process improvements

  • Participate in sprint planning, reviews, and daily stand-ups as part of the Agile development methodologies

  • Support user acceptance testing (UAT) and release validation processes

  • Monitor software quality metrics and help drive improvements in testing processes

  • Advocate for quality across the development lifecycle, from planning through deployment

Requirements:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field

  • 5+ years of professional software testing or quality assurance experience

  • Strong understanding of software QA methodologies, tools, and processes

  • Proficiency in manual and automated testing techniques

  • Solid knowledge of SQL to validate data integrity

  • Excellent problem-solving, analytical and communication skills

  • Attention to detail and a strong commitment to delivering quality software

Nice to Have:

  • Hands-on experience with automated testing tools and framework (e.g., Selenium, TestNG, AI tool)

  • Experience with CI/CD pipelines and tools like Jenkins, GitHub Actions, GitLab CI

  • Knowledge of performance testing tools (e.g., JMeter, LoadRunner)

  • Familiarity with APIs and RESTful web services testing

Life at Trax Group

Trax is the global leader in Transportation Spend Management solutions. Combining industry leading cloud-based applications with expert services, we are transforming traditional freight and parcel audit to help customers better manage and control their global transportation costs and drive enterprise wide efficiency. With a global footprint spanning North America, Latin America, Asia and Europe, we deliver data-based visibility and insights, higher savings and better control of transportation spend for shippers of all sizes. Visit us at www.traxtech.com.
Thrive Here & What We Value1. Global presence with offices in the U.e., Latin America, Asia, and Europe2. Data-driven logistics management through predictive analytics on over 1 billion transactions3. Cloud-based solutions for freight auditing and payment processing4. Customer-centric approach focusing on success and growth5. Emphasis on innovation, continuous improvement, and program maturity6. Strong governance and contractual obligations7. Collaborative work environment with crossfunctional services organization8. Empowered learning environment focused on helping customers succeed9. Dynamic and fast-paced environment prioritizing customer service and time management10. Highly analytical problem-solving skills with excellent communication abilities

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