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Warranty Technician

Anthony & Sylvan PoolsJacksonville, Florida, United StatesOnsite

Are you passionate about pools and committed to delivering top-notch customer service? We are seeking a dynamic individual who is eager to grow alongside us on our Warranty team. As a Warranty Technician, you’ll play a vital role in ensuring the satisfaction of our valued customers by diagnosing, repairing, and maintaining their swimming pools and equipment. If you have a keen eye for detail, strong problem-solving skills, and a background in swimming pool service or construction, we want to hear from you! Plus, we're throwing in a company vehicle for good measure!

Why Us?


  • Number 1: We're the undisputed champions of residential swimming pool construction in the USA.
  • Growth: We're not just building pools; we're building careers. Your upward trajectory starts here.
  • Passion: If hardware gets your heart racing and pools make you smile, we want you on our team.

The Gig:


Warranty Technician

As our Warranty Tech, you're the magician behind the scenes, making sure every Pool dazzles and every customer is ecstatic! You'll be working alongside our local Jacksonville team to evaluate warranty claims, resolve issues on site and perform repair work.

Your Playbook:


  • Inspect & Report: oversee claims, make site visits, and canvas reports.
  • Team Player: Be the glue that holds our teams together—communicate effectively with the Scheduling Team and customers
  • Eyes on the Prize: Oversee every phase of pool installation, document it with snazzy digital photos, and ensure all inspections check off.
  • Customer Whisperer: Keep our customers in the loop, answering their questions, and smoothing out scheduling bumps.
  • Sync Up: Regularly powwow with the Construction Manager to ensure projects are on track and tackle any issues.
  • Prevent Hiccups: Assist Design Consultants and the Sales team in pre-site evaluations to nip problems in the bud.
  • Safety First: Be the safety champ on job sites, ensuring everyone plays by the rules.
  • Paper Trail Pro: Maintain meticulous construction files, permits, and paperwork.
  • Jack of All Trades: Be ready for other projects and tasks as they come your way.
  • Company Culture: Embrace the Anthony & Sylvan Pools way of doing things.

What You Bring:


  • A deep understanding of pool construction and equipment operation.
  • Communication skills for keeping everyone on the same page.
  • Serious organizational skills to handle multiple tasks at once.
  • Problem-solving skills to untangle scheduling snarls.
  • Team spirit for collaborating seamlessly with our construction crew.
  • Safety savvy and a commitment to following protocols.
  • A knack for photography and documentation.
  • A valid driver's license because we're giving you a company vehicle!
  • Bonus points if you've got previous pool construction experience.

Perks:


  • Competitive salary that makes a splash.
  • Your very own company wheels to get the job done.
  • Room to grow and advance your career.
  • A comprehensive benefits package that's the bee's knees.
  • A tight-knit team that's got your back.

Ready to Dive In?

If you're fired up about construction and want to be part of our success story, apply now! Get ready to make a splash with the #1 Residential Swimming Pool Builder in the USA!
At Anthony & Sylvan, we celebrate diversity and are committed to creating an inclusive environment for all employees. Join us, and let's build something amazing together!

#LI-MS1


Life at Anthony & Sylvan Pools

Anthony & Sylvan Pools Corporation operates in the leisure industry, offering in-ground residential swimming pools, spas and related products in the United States. The Company was formed to acquire the assets and business of a predecessor corporation. That predecessor corporation was the successor to the pool installation businesses of Pennsylvania-based Sylvan Pools and California-based Anthony Pools. Sylvan Pools was a pool installer in the northeast, with operations stretching out to the southeast, Texas and Nevada. Anthony Pools was a pool company on the west coast of the United States. In 1996, the parent company of Sylvan Pools purchased Anthony Pools and combined the two businesses under the name Anthony & Sylvan. Anthony & Sylvan has built over 350,000 pools in its history. (Source: 10-K)
Thrive Here & What We Value1. Team player with customer focus and self-motivation2. Willingness to travel up to 95% within the area3. Quality, Integrity, Teamwork, Community, and Customer Satisfaction Values4. Equal Employment Opportunities for All Employees and Applicants for Employment5. Prohibition of Discrimination and Harassment of Any Type Without Regard to Race, Color, Religion, Age, Sex, National Origin, Disability Status, Genetics, Protected Veteran Status, Sexual Orientation, Gender Identity or Expression, or Any Other Characteristic Protected by Federal, State, or Local Laws6. Largest and Most Trusted Pool Builder in the U.S.7. Commitment to company values in all aspects of work8. Collaborative and supportive work environment9. Opportunities for professional growth and development10. Emphasis on work-life balance and employee well-beayer, LLC is an equal opportunity employer committed to creating a diverse and inclusive workplace where everyone feels valued and respected.
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