Business Development Operations Lead
About Vumedi:
Vumedi is the largest video education platform for doctors worldwide, dedicated to advancing medical education through innovative video-based learning. Our mission is to empower healthcare professionals by providing them with access to the latest clinical knowledge and surgical techniques from experts around the globe. We curate a vast library of high-quality educational content, enabling users to enhance their skills, stay informed about industry trends, and improve patient outcomes. We are headquartered in Oakland, CA, and have additional offices in Minneapolis, MN, and Zagreb, Croatia.
What you’ll do:
- Own and refine Business Development operations to ensure the team operates efficiently and scales effectively.
- Optimize workflows, tools, and systems to improve visibility and execution across Business Development efforts.
- Serve as a process lead; collaborating across teams (Sales, Revenue Operations, Marketing) to align initiatives and eliminate friction.
- Drive the rollout and adoption of new processes, tools, and automation to increase efficiency.
- Act as a strategic operational partner, helping solve operational bottlenecks, and ensure scalable execution.
Who you are:
- Experienced in Sales, Business Development or Customer Success Operations - you understand how Sales teams operate, but you are not a seller.
- Comfortable in startup or high-growth environments; you thrive amidst change and ambiguity.
- A hands-on executor - you don't just advise; you implement processes, roll out tools, and drive enablement initiatives.
- Process-driven yet adaptable - you structure workflows and improve execution without overcomplicating.
- A cross-functional collaborator - you work seamlessly across multiple teams in Revenue Department.
Technically savvy - you're proficient in Salesforce or similar CRM systems, and comfortable with automation and reporting.
Skills:
- 4+ years in Business Development Operations, Sales Operations, Revenue Operations, or Customer Success Operations within a startup or scaling sales organization.
- Strong CRM experience; Salesforce preferred, but not a must.
- Proven ability to create, refine, and implement processes that drive productivity and clarity.
- Experience working closely with Business Development, Sales, and/or Customer Success teams.
- Excellent problem-solving skills; you think strategically while executing tactically.
- Highly structured and process-oriented, with a strong bias for action.
Why Work at Vumedi:
- Career changing opportunity to help build a healthcare startup with an exponentially growing viewership
- Make a direct impact in the growth of the company
- Be a part of a company that is beloved by doctors and improves patient care every day
This is an office-based role, working at least 3 days a week (Monday, Wednesday, and Friday) in our Zagreb office.
Learn more about
Vumedi
