Company Description
At Longbridge, we love seniors and we’re passionate about helping them unlock the power of one of their greatest assets—their home equity.As a leading provider of home equity solutions for seniors, we’re committed to helping older homeowners make the most of what they’ve worked hard to build, so they can live the retirement they imagined.And we don’t just do it well, we do it really well. With an “Excellent” rating on Trustpilot and over a thousand customer testimonials, we’ve earned a reputation for making it easy and stress-free to access home equity—with guidance every step of the way.But it’s not just our customers who love us—our team does, too! We’ve been named a Great Place to Work® three years in a row because we believe that when people enjoy what they do and where they do it, everyone wins.
Why Longbridge?
At Longbridge, we don’t just offer jobs, we offer careers that grow with you. Here’s why you’ll love being part of our team:
- Grow With Us – We’re big believers in investing in our people. From top-notch training to clear career paths, we support your professional growth every step of the way. Plus, we love promoting from within—because when you succeed, we all do.
- A Culture That Clicks – We work hard, but we have fun doing it! Whether it’s team-building events, friendly competitions, or just an atmosphere of open communication and collaboration, we make sure work feels less like “just work.”
- Benefits That Have Your Back – We’ve got you covered with best-in-class health plans (medical, dental, vision, HSA, and FSA), generous PTO, paid holidays, company-paid life insurance, and a competitive 401(k) match. Because taking care of our team is just as important as taking care of our customers.
If you’re looking for a place where your work truly makes a difference, we’d love to have you on board. Apply today and let’s do great things together!
Job Description
The Human Resource Generalist will support both the daily functions and tactical responsibilities of the Human Resources (HR) department, ensuring compliance with regulations and fostering a positive workplace culture. The role assists in, recruitment and onboarding, benefits, compensation, leave administration, acts as the primary backup to payroll, employee relations, employee engagement, performance management, compliance, and other initiatives to promote organizational effectiveness. In addition, the role is to strategically build strong relationships with company's managers in order to help them with their human resource needs.
Primary Job Duties:
- Responsible for assisting in the creation and ongoing maintenance of HR Standards of Practice as well as assisting with compliance initiatives as they relate to the Sarbanes-Oxley Act.
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
- Manages the basics administration of the health; welfare; and 401k plans, including enrollments, audits, changes and terminations. Processes required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions.
- Coordinate open enrollments, changes, answers questions, and coordinates training for employee benefits programs.
- Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; performance and talent management; productivity, recognition, and morale; and training and development.
- Manages the onboarding process which includes sending offer letters, conducting background checks, employee eligibility verifications, tracking status of candidates, creating as well as updating personnel folders, and managing the I-9 process.
- Responsible for the ongoing updates and maintenance of all relevant databases, including the 401k as well as relevant HRIS and company employee database systems.
- Promotes HR programs to create an efficient and conflict-free workplace as well as assisting employees to resolve internal conflicts.
- Process complaints regarding sexual harassment, discrimination, or other instances of workplace harassment and assist in any necessary investigations and disciplinary actions.
- Assists managers with addressing employee performance issues, including sitting in on and/or the processing of terminations.
- Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
- Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
- Produces the Company Quarterly Wellness Newsletter as well as managing the employee wellness activities.
- Prepares and develops special events such as Year End Celebration, employee engagement activities and other company gatherings.
- Collaborates with Managers to update and develop accurate job descriptions.
- Responsible for the creation, monitoring, gathering, and analysis of HR metrics as well as the producing reports on general HR activity.
- Responsible for drafting and sending out employee communications.
- Suggest new procedures, practices, and technology to continually improve the efficiency of the HR department and organization as a whole, and to improve the employee experience.
- Communicates professionally and provides timely support for all business units within the organization.
- Serves as the primary back-up for payroll processing. Assists with payroll process as needed to ensure efficient and accurate processing.
- Assists with all regulatory audits.
Qualifications
- Bachelors degree in Human Resources, Business Administration, or related field required.
- One to two years experience as an HR Generalist preferred; five or more years within human resources is required.
- SHRM-CP or related Certification preferred.
- Thorough knowledge of employment-related laws and regulations, of general human resources policies and procedures, and demonstrated knowledge/experience of the human resources field.
- The HRG must be able to comprehend legalities in terms of business laws which are related to human resources and employee/employment rights. This includes having the capabilities to apply these laws and legalities in their daily work, the welfare of the staff, and when creating company policies and other such related documentation.
- Understanding of personnel and compliance records management.
- Outstanding knowledge of MS Office; HRIS systems (e.g. ADP Workforce Now) will be a plus.
- Excellent interpersonal, negotiation, problem solving, and conflict resolution skills.
- Excellent verbal and written communication skills as well as a proven capability of interacting with all levels of employees within an organization.
- Excellent organizational skills and attention to detail.
- Excellent time management skills and proactiveness with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to act with integrity, professionalism, and confidentiality.
Additional Information
- Full benefits
- 401(k) with company match
- Paid time off
- Working in a growing and dynamic industry
- LBF is an EEO/AA/Vet/Disabled Employe
- Please note that salaries that are estimated on various job sites may not reflect the actual compensations. Job sites, set the estimated salary, not Longbridge Financial.
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