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People Operations Coordinator/Specialist

MaticRemote

The Importance of this Role


We are looking for a driven, detail-oriented, and people-first Coordinator to join our People Operations team in Ukraine and play a key cross-functional role across both the US and UA markets. If you thrive in a fast-paced environment and love owning processes, improving operations, and supporting people - we want you on our team.This high-visibility role touches nearly every part of the company, from office management and events to onboarding, vendor coordination, hiring support, and US-specific operations.

You’ll also partner closely with Talent Acquisition (TA), provide onboarding and offboarding support (including for offshore hires), and ensure a smooth, compliant, and culture-rich employee experience.

Your Responsibilities:


⚙️ People Operations/Human Resources Support (UA & US)


  • Own and manage new hire onboarding and employee terminations/offboarding across multiple locations (US, UA, Offshore)
  • Work with the People Operations team to improve people processes (company comms & updates, company engagement, TA support)
  • Own preparation and coordination of monthly All-Company meetings (slides, agenda, follow-up)
  • Keep processes clear, documented, and easy for others to follow

🌎 US & Offshore Hiring Support + Recruiting Coordination


  • Support US hiring managers, contractors, and People Ops with onboarding, documentation, and tool access
  • Be the point of contact for our offshore onboarding processes
  • Coordinate with Talent Acquisition on scheduling, candidate documentation, and new hire setup

💼 Office & Vendor Management:


  • Keep the office area, kitchen, and meeting rooms clean, organized, and well-stocked
  • Track and manage all office supplies and tech equipment 
  • Receive and send office deliveries and shipments
  • Work with third-party vendors (cleaning, delivery, maintenance, etc.) - keep track of contacts, contracts, payment timelines
  • Make sure the office stays comfortable, safe, and welcoming for the team

💡 Culture, Events & Engagement: 


  • Own planning and coordination of local and global events (team lunches, birthdays, Maticversaries, Company All Hands) and remote experiences (gift boxes, virtual meetups)
  • Make sure Matic stays a welcoming, fun, and inclusive place to work by bringing new ideas to keep people connected and involved - across UA and US teams
  • Order and ship branded gifts and swag for the team worldwide

💸  Finance & Legal Coordination: 


  • Track and report all expenses and monthly office budgets
  • Work closely with accountants to prepare and submit documents according to Ukrainian law
  • Ensure DIIA City compliance - manage all requirements, deadlines, and documentation to maintain resident status and support the employee deferral process
  • Submit finance documents, request accesses, and help with monthly reporting

Must-have skills: 


  • 2+ years of experience in Human Resources, Talent Acquisition, Office Management, or similar role in a fast-paced team
  • Comfortable working with US teams
  • Able to work flexible hours to support US work hours/schedules
  • English Fluency - verbal and written (Upper-Intermediate or Higher)
  • Experience managing employee Onboarding/Offboarding processes
  • Able to manage multiple vendors, track payments, and keep things organized
  • Experienced in running engagement activities for large, remote teams
  • Strong attention to detail and a love for structure and checklists
  • Self-driven person who takes ownership and doesn’t need micromanagement
  • Great at organizing, prioritizing, and working with different teams
  • Open to feedback and comfortable speaking up and sharing your own
  • Enjoy working independently but also love to collaborate in remote environments
  • Confident with tools like Google Sheets, Confluence, Slack, Canva, Figma, and Jira (or open to learning quickly)
  • Able to manage many requests at once and still deliver high-quality, timely results

What We Offer: 


  • Opportunity to grow into a People Operations Manager role as you take on more responsibilities and lead cross-company projects
  • Full ownership of high-impact projects that shape the employee experience across all teams
  • Work closely with teammates across Ukraine and the US, gaining valuable experience in a global, remote-first company
  • Set your own schedule in coordination with your team and meetings - we trust you to manage your time effectively
  • Flexible unlimited PTO, including sick days, mental health days, and personal days
  • We’ll provide brand-new, high-quality equipment to set you up for success from day one
  • We’ll cover the cost of your local accounting needs to ensure legal and tax compliance in Ukraine
  • Be a part of our long-term success - we offer company equity and shares so you can grow with us

Hiring Process:


  • Apply with a short cover letter – we’d love to hear a bit about you before we chat!
  • Intro Call – a casual conversation to get to know each other, align expectations, and see if it’s a match :)
  • Test Task – a simple task to show how you organize, plan, and take ownership that reflects the kind of projects and responsibilities you’d handle as a People Operations Coordinator.
  • Panel Interview – meet with our leadership team in two sessions (with UA & US teams)
  • Offer Letter – if it’s a mutual fit, we’ll be excited to welcome you aboard!

  • We’re aiming for an early June start - we’d love to have you join the team soon!



    Life at Matic

    Based inᅢツᅡᅠColumbus, Ohio, Matic is a technology-driven insurance agency focused on helping lenders and loan officers better integrate homeownerᅢᄁ¬ツᆲ¬トᄁs insurance into the lending process. By using loan application information and first-of-its-kind technology, Matic provides homebuyers multiple policy options within seconds, helping loan officers close their loans faster. Matic delivers the most trusted, affordable insurance policies available thanks to its partnerships with a diverse network of insurance carriers. Today's borrowers expect a digital homebuying experience, and Matic gives them the digital insurance experience to match.
    Thrive Here & What We Value1. One team, one dream2. Fast-paced culture that is driven by quality, transparency, and fun3. Unlimited Paid Time Off4. Company covered Health, Dental & Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution.5. 401(k) Retirement Plan6. Career advancement 7. Awesome team and fun outings (happy hour, golf, offsite team events, etc.)8. Modern work environment/culture</s>

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