Description
Role Overview
As a Clinical Data Analyst at HealthHero, you will play a pivotal role in supporting the Quality and Governance Team, conducting audits, and delivering data-driven insights. You will work independently to meet deadlines, prepare high-quality reports for internal and external stakeholders, and support decision-making processes across the organisation. This role requires strong analytical, problem-solving, and communication skills, as well as a proactive approach to administrative support tasks.
About HealthHero
HealthHero is Europe’s largest digital healthcare provider. We offer seamless access to virtual GP appointments, mental health support and a wide range of clinical services – helping organisations, insurers and individuals to take better care of their health. Operating across the UK, Ireland, France and Germany, our mission is to simplify healthcare and improve lives
Requirements
Key Responsibilities
- Data Analysis and Reporting - Clean, organise, and prepare data for analysis while ensuring data accuracy and integrity. - Explore and analyse clinical and operational data to identify trends, patterns, and actionable insights. - Develop and deliver data visualisations, dashboards, and comprehensive reports for various stakeholders. • Audits and Compliance - Conduct regular audits to ensure adherence to CQC, MHRA, and ISO standards (9001, 27001, 13485, and 13131). - Provide clear and accurate documentation to support audit processes and compliance requirements. • Stakeholder Engagement - Collaborate with internal teams and external stakeholders to deliver insights that align with organisational goals. - Present findings and recommendations in clear, concise written and verbal formats. • Governance Support - Provide administrative support to governance oversight teams, such as the Clinical Governance Board, including scheduling, meeting coordination, note taking and documentation. - Assist in the preparation of materials and follow-up actions for governance and compliance reviews. • Problem Solving and Innovation - Identify challenges within workflows and recommend data-driven solutions to improve processes. - Stay updated on industry trends and best practices to enhance analytical approaches and reporting.
Key Skills and Qualifications Essential Skills:
• Proficient in using all Office 365 products including Excel, PowerPoint and Word. • Experience in creating data visualisations, dashboards, and reports using tools such as Excel, Power BI, Tableau, or similar platforms. • Proficient in cleaning, preparing, and organising data for analysis. • Strong analytical skills with the ability to explore and interpret complex datasets. • Excellent writing and communication skills for report creation and stakeholder engagement. • Strong problem-solving capabilities with a solution-oriented mindset.
Desirable Skills:
• Familiarity with regulatory and compliance frameworks (CQC, MHRA, ISO standards). • Experience in a healthcare or clinical setting
Benefits
- 25 days holiday plus bank holidays and your birthday off
- Access to HealthHero’s digital healthcare services (GP, mental health and more)
- Life cover, cycle to work and electric car schemes
- Pension scheme and salary exchange
