Are you passionate about building strong teams and shaping meaningful candidate experiences?
Nice to meet you! I’m Jutta, the Head of People at LeadDesk. Me and my team are on the lookout for a proactive and people-focused Talent Acquisition Partner to help us grow with purpose. You’ll join a collaborative HR team of four, where you’ll be playing a central role in driving LeadDesk’s recruitment strategy and creating exceptional experiences for both candidates and hiring managers.
What’s in it for you
- Strategic hiring with impact. As a trusted partner to our team leads across 8 countries, you’ll directly shape the growth and culture of LeadDesk.
- Expand your scope. Get hands-on with employer branding, onboarding, and talent projects—there’s plenty of room to tailor the role based on your strengths and interests.
- Flexible and hybrid. Enjoy work-life balance with flexible hours and a hybrid model—3 days a week at our cozy HQ Helsinki office in Kallio.
- An international playground. Collaborate with colleagues from 27 nationalities, learn recruitment practices from across Europe, and help refine our global hiring approach.
- Tech meets heart. Join a publicly listed SaaS company building cutting-edge technology, backed by a supportive and transparent People team.
- Support to grow. Whether you want to deepen your talent expertise or expand into broader People areas, we’ll support your journey.
What you’ll be responsible for
This is a hands-on, strategic talent role that goes beyond filling roles. You’ll take full ownership of our talent acquisition efforts and shape strategies that help us improve every single day.
- Acting as a recruitment partner for hiring managers across Europe
- Managing end-to-end recruitment processes, from sourcing to signing
- Ensuring a smooth and human candidate experience
- Supporting employer branding and onboarding initiatives
- Contributing to talent operations and process improvement
- Developing the onboarding processes and organizing the company-wide Introduction days
- Partnering with the wider People team on cross-functional projects
Wha
t success looks like in this role in the first 6–12 months
- Hiring managers view you as a go-to partner and trusted advisor
- Candidates consistently have a great experience—no matter the outcome
- Employer branding activities are delivering reach and engagement
- You have further developed and streamlined the Talent Acquisition function
- Talent operations are more scalable, streamlined, and candidate-friendly
- We’re making great hires that support our growth and culture
- You’ve brought fresh energy and perspective to the team—and made us laugh more than once in the team chat
This is where the match happens
Must-haves
- Proven experience in talent acquisition, either as a Talent Acquisition Specialist, Recruiter, or similar role.
- Comfortable working autonomously in your area of expertise, while collaborating closely with colleagues in HR.
- Strong prioritization, communication, and project management skills
- Comfortable working across multiple countries and time zones
- Professional working proficiency in English (our company language)
- Enthusiastic about employer branding and crafting compelling narratives to attract top talent.
- Data-driven with a passion for analyzing metrics to enhance recruitment strategies and workflows.
- Skilled in building strong, collaborative relationships with hiring managers, candidates, and external partners.
- Proficient in applicant tracking systems (ATS) and a wide range of sourcing methods.
- Versatile hiring experience across diverse functions
- We’re looking for someone energetic, who thrives under pressure, keeps up with a fast pace – and knows how to take things in stride without taking them personally.
Nice-to-haves
- Experience in fast-scaling tech environments
- Fluency in any additional European language (e.g., Finnish, Swedish, Norwegian, Danish, Dutch, German, Spanish)
Practicalities
- Location: Helsinki HQ (hybrid work model 3 days a week at the office)
- Work permit in Finland: Required
- Start date: As soon as possible
- Employment: Full-time, permanent
- Salary: Base-salary and a performance-based bonus, OTE 4000-4500€/month
What’s next?
Submit your application by May 27th, 2025. We’re reviewing applications continuously, so don’t wait too long! Got questions? Reach out to people (@) leaddesk.com.
About LeadDesk
At LeadDesk, our mission is to simplify human connections across Europe. Our AI-powered platform helps call centers deliver over 500 million customer interactions every year. We believe every team member is a Leader—driven, empowered, and ready to take ownership from day one. Our community includes people from diverse backgrounds and perspectives, united by a shared purpose and a love of learning. We’re committed to equal opportunity and welcome applicants from all walks of life. Come as you are—we can’t wait to meet you.
