Life at MX
We are driven by our moral imperative to advance mankind - and it all starts with our people, product and purpose. We always carry a deep sense of drive and passion with us. If you thrive in a challenging work environment, surrounded by incredible team members who will help you grow, MX is the right place for you.Come build with us and be part of an award-winning company that’s helping create meaningful and lasting change in the financial industry.We are seeking a results-driven Managing Director to join our dynamic team.
As a key player in our Revenue group, you will be responsible for fostering meaningful relationships, driving strategic initiatives, and ensuring the success of our clients.
Job Duties
- Full ownership of the client relationship by partnering with both internal and external stakeholders to achieve the client’s defined business objectives, as well as managing client risk, billing, and contractual issues.
- Collaborate with internal teams as the "Voice of the Customer to drive customer-centric outcomes.
- Identify and negotiate cross-sells, upsells, and renewal opportunities to achieve individual and team sales targets, partnering with account executives to jointly close opportunities.
- Determine and align technical and strategic value drivers and KPIs for the client’s or partner’s business with MX’s products and service.
- Strong organizational and personal skills to successfully communicate and negotiate with internal and external customers and cultivate influential relationships across the business, especially at an executive level.
- Grow assigned client portfolios in terms of usage and platform adoption as part of defining and executing client business objectives.
- Determine and align technical and strategic value drivers and KPIs for the client’s or partner’s business with MX’s products and services
- Regularly collaborate with clients to develop and execute strategic plans that leverage our products to enhance the quality of their business and customer experiences.
- Lead strategic business reviews with clients in a professional way that instills confidence and drives progress.
- Become an MX product SME in order to align MX’s offerings with client strategies to grow their business, consistently communicating updates on new features, products, and services via MX’s product roadmap.
Job Requirements
- 5+ years of client success management and B2B account management in a SaaS organization, preferred.
- Strong organizational and personal skills for effective communication and negotiation, especially at an executive level.
- Proven track record delivering on corporate objectives and quotas while managing multiple clients and tasks concurrently.
- Passion for creating an elite client experience.
- Awareness of the financial industry.
- Self-driven, motivated, and result-oriented.
- Bachelor's Degree or equivalent experience, preferred.
Work Environment
At MX, we utilize a hybrid work model, which allows us to attract top talent and increase impact through collaboration. Our team members enjoy a balance of remote work and in-office days. Travel expectations for remote employees is about 15%, and the company covers travel expenses for remote employees. Local employees will utilize in-office time on a weekly basis Tuesday through Thursday. Both local and remote employees can take advantage of our incredible office space with onside perks like company-paid meals, onsite massage therapist, golf simulator, and meditation room to name a few.
Compensation
The expected on-target earnings (OTE), which is comprised of a base salary and other forms of cash compensation, such as bonus or commissions is currently $min to $mid.This pay range is just one component of MX's total rewards package. MX takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location, skillset, peer compensation.**Please note that this position does not accept sponsorship candidates at this time. Only US-based candidates who are authorized to work in the US without sponsorship, now or in the future, will be considered for this role.At MX, we are a high-performance organization that thrives on trust and results.
This role is based in Lehi, Utah, with flexibility for both in-office and remote work. We believe in empowering our team members to deliver exceptional outcomes while taking advantage of our incredible office space when it best supports their work. Our Utah office features onsite perks such as company-paid meals, massage therapists, a sports simulator, gym, mother’s lounge, and meditation room and meaningful interactions with amazing people. We encourage team members to come together in the office to collaborate, kick off key projects, or strategize cross-functionally, fostering connection and innovation.MX is proudly committed to recruiting and retaining a diverse and inclusive workforce.
As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines.
You may request reasonable accommodations by sending an email to hr@mx.com.
Life at MX
Thrive Here & What We ValueHigh-performance organization that thrives on trust and results | Empowering team members to deliver exceptional outcomes while taking advantage of our incredible office space when it best supports their work | Commitment to recruiting and retaining a diverse and inclusive workforce | Equal Opportunity Employer, never discriminating based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics.</s> | Empowering team members to deliver exceptional outcomes while taking advantage of office space when it best supports their work | Onsite perks such as company-paid meals, massage therapists, gym, mother's lounge, and meditation room</s> | Proudly committed to recruiting and retaining a diverse and inclusive workforce | 1. HighPerformance Organization | 2. Empowering Team Members to Deliver Exceptional Outcomes | 3. Onsite Perks such as CompanyPaid Meals, Massage Therapists, Sports Simulator, Gym, Mother's Lounge, and Meditation Room | 4. Meaningful Interactions with Amazing People | 5. Commitment to Recruiting and Retaining a Diverse and Inclusive Workforce</s> | Hybrid work arrangement style with flexibility for both local and remote team members | Onsite perks such as company-paid meals, massage therapists, sports simulator, gym, mother’s lounge, and meditation room | Equal Opportunity Employer that never discriminates based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics.</s> | 1. Hybrid Work Model | 2. Onsite Perks | 3. Meaningful Interactions with Amazing People | 4. Diverse and Inclusive Workplace | 5. Equal Opportunity Employer</s> | 1. Highperformance organization that thrives on trust and results | 2. Empowering team members to deliver exceptional outcomes while taking advantage of office space when it best supports their work | 3. Proudly committed to recruiting and retaining a diverse and inclusive workforce | 4. Equal Opportunity Employer, never discriminating based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics.</s> | 3. Onsite perks such as companypaid meals, massage therapists, gym, mother’s lounge, and meditation room | 4. Flexible work arrangements with both inoffice and remote options | 1. Highperformance organization that thrives on trust and results. | 2. Empowering team members to deliver exceptional outcomes while taking advantage of our incredible office space when it best supports their work. | 3. Encourages team members to come together in the office to collaborate, kick off key projects, or strategize crossfunctionally, fostering connection and innovation. | 4. Proudly committed to recruiting and retaining a diverse and inclusive workforce. | 5. Equal Opportunity Employer that never discriminates based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics.</s> | 3. Commitment to recruiting and retaining a diverse and inclusive workforce as an Equal Opportunity Employer.</s> | Encourages team members to come together in the office to collaborate, kick off key projects, or strategize cross-functionally, fostering connection and innovation. | Proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. | We believe in advancing mankind and creating meaningful and lasting change in the financial industry.</s> | MX is a high-performance organization that thrives on trust and results. | We believe in empowering our team members to deliver exceptional outcomes while taking advantage of our incredible office space when it best supports their work. | Our Utah office features onsite perks such as company-paid meals, massage therapists, a sports simulator, gym, mother’s lounge, and meditation room and meaningful interactions with amazing people. | MX is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. | We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines.</s> | Empowering the world to be financially strong | Values aren’t just words; they’re the blueprint for how we work | Named to Forbes Fintech 50, CNBC’s Top Fintech Companies, and IDC’s Top 100 | 1. Empowering individuals and organizations to take control of their financial data. | 2. Building financial strength starts from within—by investing in the development of our people. | 3. Collaborative environment built on trust and growth. | 4. Highperformance organization that thrives on trust and results. | 5. Commitment to recruiting and retaining a diverse and inclusive workforce.</s> | Embracing challenges of modern finance with exuberance for life and commitment to strengthening brand through every client interaction | Commitment to recruiting and retaining a diverse and inclusive workforce as an Equal Opportunity Employer</s>
