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#535 - Control Room Operator

TSU InternionalRosebank, South AfricaOnsite

Core Job Purpose


Responsible for ensuring the effective monitoring of the CCTV program, promptly identifying and responding to security incidents, and maintaining a secure environment. The controller should possess excellent attention to detail, strong observational skills, vigilant individual and the ability to make quick and informed decisions.

Key Accountabilities


  • Emergency Response: • Contact emergency or relevant emergency providers as needed. • Coordinate with security personnel and emergency responders during incidents.
  • High-Profile Client Protection:
  • Incident Response: • Respond promptly to security incidents by reacting to the situation and taking appropriate action. • Coordinate with security personnel and responders to address potential threats or breaches. • Maintain detailed incident logs and provide accurate and timely reports to the appropriate authorities.
  • System Maintenance: • Conduct regular checks on surveillance equipment, alarm systems, and vehicle monitoring systems to ensure proper functionality. • Report any malfunctions, faults, or irregularities to the designated technical support team and control room manager.
  • Documentation: • Maintain accurate records of surveillance activities, incidents, and responses. • Generate detailed reports for management, summarizing daily activities and incidents.
  • Surveillance Monitoring • Operate and monitor CCTV systems, including Exocortex & Axis to ensure the continuous observation of designated areas. • Detect and analyze suspicious activities or security breaches through surveillance cameras.

  • -

    Provide specialized monitoring and protection for high profile residents.
    Minimum Requirements:

    • Psira B Grade registered – registered and up to date
    • CCTV Control Room certification or at least 2 years working experience in control room environment.
    • Good communication skills.
    • Ability to problem solve.
    • Good interpersonal skills.
    • Computer literate with Office and Excel.
    • Reside in Stellenbosch area – this is a self-posting position.

    Remuneration to be discussed.

    Life at TSU Internional

    Thrive Here & What We Value• Flexible working hours, work shifts, extended working hours• Good contactable references• High standards, exceptional service levels• Exclusive group with long-term career opportunities• Recognition by South African bluechip companies• Innovative ideas and future of security services• Emphasis on training and development• Teamwork, collaboration, continuous learning• Positive workplace culture with career growth opportunities• High standards, service levels, value recognition• Exclusive group of highly trained officers• Meticulous senior balance sheet bookkeeper• Advising on security risks• Client follow-up after incidents
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