Who You Are
You have
Heart for Service
We provide extraordinary service to our customers, coworkers, and our community by going out of our way to appreciate and support them.You are
Curious
We create products that help our customers listen and be curious, and we ourselves are curious. We strive to understand our customers’ business problems and the solutions delivered with our software.You
Find a Way
We help our customers and employees succeed by finding solutions to their problems. We have a can-do attitude and we do what we say we will do.
About Alchemer
Founded in 2006, Alchemer is a powerful survey and data insights platform that empowers business professionals to make informed decisions. As SaaS application software, it offers user-friendly data collection tools for understanding customers, markets, and employees in real time and communicating this information across an organization. It provides data insights in over 205 countries, with 50K new surveys created and 5M responses collected every week.Alchemer has tremendous opportunity to continue this growth, based on current market size and the potential for more sophisticated product positioning and a robust sales and marketing engine.
Details on Alchemer’s products and services can be found on our website (www.Alchemer.com).
What You Will Do
As the Head (VP) of Product Engineering, you will play a pivotal role in Alchemer’s ongoing transformation, helping to build a world-class engineering organization. Reporting directly to the Chief Technology Officer, you will be responsible for the leadership, performance, and strategic direction of all product development efforts that power Alchemer’s platform and AI evolution.You will partner closely with leaders across the Engineering, Product, and Design organizations to shape platform strategy, drive innovation, and ensure delivery of scalable, secure, and high-quality solutions that delight customers and fuel business growth.
This is a unique opportunity to scale a high-performing engineering team and lead the adoption of an AI-first mindset duringa high-growth phase.This is a rare opportunity to help shape the engineering culture, technology direction, and product platform of a company transforming customer and employee experience through innovative, scalable solutions. If you're passionate about building high-performing teams and delivering world-class software, we’d love to hear from you!
How You Will Spend Your Days
Strategic Leadership
- Partner with the CTO to define and execute the long-term technical vision and strategy
- Promote engineering excellence through cohesive quality engineering practices, standardized architecture, coding guidelines and iterative releases
- Leveraging Agentic AI, Generative AI, Predictive AI, and Analytics to drive the Alchemer’s platform and capabilities
- Champion the adoption of AI-first engineering principles across all product and platform teams
Technology & Delivery
- Lead the transformation of Alchemer’s architecture from legacy systems to modern, cloud-native, high throughput, service-oriented designs
- Drive technical innovation across the platform, identifying and integrating new technologies as needed
- Optimize software development lifecycle (SDLC) for predictability, velocity, and quality
- Define, measure, and optimize engineering KPIs (e.g., throughput, quality, technical debt,test coverage, DORA metrics)
Product Collaboration & Execution
- Work closely with Product Management and Design to co-own product roadmaps and translate business goals into engineering execution
- Ensure timely delivery of high-quality, secure, scalable products with minimal churn
- Maintain strong accountability for the reliability, observability, and maintainability of systems
Team Management & Growth
- Foster a culture of high performance, ownership, learning, and collaboration
- Lead, mentor, and grow a global team of engineers and engineering leaders
- Identify knowledge and training gaps to accelerate hiring, onboarding and retention
- Recruit, coach, and retain top engineering talent across regions and time zones
Operational Excellence
- Identify, measure, and iteratively roll out continuous improvement initiatives, while quickly and effectively resolving escalated issues
- Instill operational rigor across engineering workflows and change management processes
- Oversee technical optimization for performance, scalability, and cost-effectiveness
What You Bring to this Role
Leadership & Experience
- 10+ years of software engineering leadership experience, including 7+ years managing full-stack teams delivering SaaS platforms
- Proven ability to lead during high-growth phases, ideally in a PE or VC-backed organization
- Passion for tackling complex challenges, driving technical innovation, and making informed, data-driven decisions
- Started as a software engineer and advanced through roles up to VP-level, with strong empathy for product & engineering teams
Culture & Communication
- Passion for servant leadership, coaching, mentoring, and nurturing engineering talent
- Experience cultivating culture of ownership and high accountability to build and sustain high performing teams
- Ability to influence and align diverse stakeholders across the organization
- Exceptional communication and collaboration skills, with the ability to translate complex technical topics for non-technical audiences
Execution & Proces
- Demonstrated success managing large portfolios of work and delivering against key milestones.
- Familiar with lean-agile practices and scaling frameworks, with a pragmatic approach to implementation.
- Experience driving test-driven development, DevSecOps, and quality engineering standards.
Technical Expertise
- Hands-on experience in modern web architectures, cloud platforms (AWS preferred)
- Deep understanding of enterprise SaaS, distributed systems, data platforms, and security best practices.
- Experience in transforming monolith architectures into microservices and micro frontends.
- Familiar with Agentic AI, Generative AI, Predictive AI, and Analytics solutions.
- Hands-on knowledge of PHP, JavaScript, Python, Ruby n Rails, Mobile development, relational and non-relational databases
- Formal degree (BS or MS) in computer science or related technical field
Compensation for this position includes an annual base salary of $220,000 to $260,000, with eligibility to participate in our Employee Participation Unit program.Alchemer provides a rich benefits package that includes health and disability coverages, an incredible 401(k) option that includes a per-payroll match and immediate vesting, unlimited time off and twelve paid company holidays.Alchemer is taking applications for this position from candidates who are legally authorized to work in the US and do not require now, or in the future, immigration sponsorship for work authorization.
At Alchemer, we're committed to attracting, developing, and promoting a diverse workforce, and infusing DEI throughout all of our internal practices. By ensuring that everyone is able to bring a diversity of talents to work, we're increasingly capable of living out our mission in helping our clients. We encourage people from underrepresented backgrounds and all walks of life to apply.
Don’t meet all the requirements? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification listed. Don’t let that stop you! We encourage you to apply if you have some of the requirements listed. You may bring qualities that we’re looking for in other areas. Building a diverse, inclusive, and customer centric workplace is important to us at Alchemer. If you’re excited about this role and your experience doesn’t perfectly align, we encourage you to apply anyway. Let’s talk!
