Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their trusted financial advisor.
Pontera is used by financial advisors across the nation– from SMB to Fortune 500 RIA firms, independent broker-dealers, plan custodians, and plan advisors. Backed by leading venture capital firms including ICONIQ Growth and Lightspeed Venture Partners, Pontera is built by talented individuals who share a dedication to helping people retire with greater security. Our team is fast-growing and driven to become one of the largest fintech companies in the world. Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside.
That’s where you come in.We are seeking a proactive and detail-oriented Corporate Systems Manager to lead the management, customization and optimization of our business-critical SaaS applications. This role will be instrumental in overseeing the procurement and renewal process for SaaS solutions, managing key SaaS platforms, and spearheading the implementation of a new system and associated processes. The ideal candidate will have a strong understanding of SaaS ecosystems, operations, and business process improvement.
JOB RESPONSIBILITIES
- Serve as the primary technical owner and business partner for all corporate departments applications requirements, working closely with Finance, HR, BI, Security, RnD, IT and other corporate teams.
- Own and administrator corporate applications such as NetSuite, Monday Jira, HRIS, ITSM, and more.
- Own the end-to-end lifecycle of all SaaS application procurement and renewals, including vendor evaluation, negotiation, budgeting, and contract management.
- Partner with Finance, BI, IT and Security teams to ensure seamless integration and optimal use of financial and operational tools.
- Lead the implementation and rollout of a new procurement system, including requirements gathering, vendor selection, project management, and change enablement.
- Develop and maintain documentation, workflows, and best practices for SaaS and financial application usage and governance.
- Monitor system performance, user access, data integrity, and compliance across all managed applications.
- Analyze usage trends and identify opportunities for cost savings, automation, and efficiency improvements.
- Collaborate with cross-functional stakeholders to gather feedback, prioritize enhancements, and provide user support and training.
REQUIREMENTS:
- 3+ years of experience in business applications management, SaaS operations, and systems administration.
- Hands-on experience with NetSuite, Monday Jira.
- Experience managing SaaS procurement lifecycles and vendor relationships.
- Strong project management skills, with a track record of successful system implementations or process improvements.
- Excellent analytical, communication, and stakeholder management skills.Familiarity with procurement workflows and enterprise systems is a strong advantage.
- Bachelor's degree in Business, Information Systems, or a related field is a an advantage.
- Experience with SaaS spend management platforms (e.g., Zip, Procurify, etc.)- advantage.
- Background in business operations roles- advantage.
- Technical proficiency with integrations or data flows between applications -advantage.
WHAT WE OFFER
- Opportunity: Have a major impact at a fast-growing startup that is revolutionizing the FinTech industry
- Team Culture: A collegial, collaborative, fun work environment with frequent team events
- Equity: All new hires are eligible for equity grant participation
- Professional Development: Sponsored learning & development program
- Work Flexibility: A hybrid office work model (In-Office Mon/Tues/Weds and WFH Sun//Thurs)
