Luxury Presence
is the fastest-growing digital platform for agents, teams, and brokerages. Our award-winning real estate websites, modern marketing solutions, and AI-powered mobile platform help agents attract more business, work more efficiently, and serve our clients. Since launching in 2016, Luxury Presence has been trusted by more than 11,000 real estate professionals, including over 20 Wall Street Journal Top 100 agents.
What You’ll Do
Create, manage, and track tickets in Jira or Linear on behalf of cross-functional teams.Participate in team meetings to stay aligned with product and engineering priorities.Analyze and triage issues reported by our Customer Support team.Coordinate with third-party data vendors (e.g., LiveBy, Attom) to investigate and resolve data-related issues.(Nice-to-have) Use data tools like Metabase to independently gather and analyze information to help resolve issues without heavy engineering involvement.
What We’re Looking For
Experience using ticket management tools (Jira, Linear, etc.) is requiredExceptional written and verbal communication skills.A proactive and solutions-oriented approach to problem-solving.Bonus: Experience with Metabase or similar analytics tools.
Requirements
Must be willing to work from 9:00 PM to 6:00 AM, Monday to FridayOwn a laptop or desktopHave an internet connection that is at least 25 mbpsHave a valid government IDHave an existing bank account or be willing to open one if hired$500 - $500 a monthApply for this job
