Benefits Administrator

Grow your benefits career with a leader in the travel industry!

arrivia, a dynamic leader in travel solutions, and play a vital role in supporting our employees' well-being. We're looking for a detail-oriented and experienced Benefits Administrator to manage the day-to-day administration of our comprehensive U.S. benefits programs. If you have a solid foundation in benefits administration, including experience with multi-state plans (especially California), open enrollment, and leave processing, this could be the perfect opportunity to grow your career within a supportive and innovative company. You'll contribute directly to ensuring our employees receive timely and accurate benefits support, all while enjoying fantastic travel perks and a flexible work environment.

Key Responsibilities:

• Multi-State Benefits Support: Administer employee benefits programs across multiple states, with a strong understanding of California-specific regulations.
• Open Enrollment Administration: Support the annual open enrollment process, including communication, system updates, and employee support.
• Leave of Absence Management: Process and track various leave requests (e.g., FMLA, disability, personal leave) in compliance with federal and state regulations.
• Benefits Enrollment and Changes: Manage employee enrollments, changes, and terminations in benefit plans, ensuring accuracy and timely processing.
• Employee Inquiry Support: Serve as a primary point of contact for employee benefits inquiries, providing clear and helpful information.
• Vendor Coordination: Assist with the coordination of benefit vendors, including eligibility verification and issue resolution.
• Record Keeping and Documentation: Maintain accurate and organized employee benefits records and documentation.
• Compliance Assistance: Support compliance efforts by adhering to established procedures and escalating potential issues.
• (Nice to Have) 401(k) Support: Assist with the administration of the 401(k) plan, including reviewing contributions and processing loan requests.

Requirements:

• 2-4 years of experience in benefits administration or as a benefits specialist.
• Demonstrated experience administering benefits in a multi-state environment, with specific knowledge of California benefits regulations.
• Proven experience supporting the annual open enrollment process.
• Solid understanding of leave of absence administration, including FMLA and state-specific leave laws.
• Experience processing employee benefits enrollments, changes, and terminations.
• Strong attention to detail, organizational skills, and the ability to manage confidential information.
• Excellent communication and interpersonal skills with a customer-focused approach.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Familiarity with 401(k) plan administration is a plus.
• Ability to interpret benefits policies and procedures.

Perks & Benefits:

• Unlimited Paid Time Off (PTO)
• Terrific travel rates and discounts
• Comprehensive medical, dental, and vision insurance
• 401k matching program.
• And more!

About arrivia:

arrivia, where we're transforming travel experiences! With over 75 years of combined expertise, we've united ICE, SOR Technology, RedWeek.com, and WMPH Vacations to create a global leader in travel solutions. We're passionate about innovation, customer-centricity, and fostering a diverse and inclusive environment. Join us as we continue to redefine the travel industry.