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AVP, Regulatory Strategy, Product/IT Compliance

Cross RiverFort Lee, New Jersey, United StatesOnsite

Who We Are


Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors and serves the world’s most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion. We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services.

While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple – our nimble and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.

What We're Looking For


Cross River’s Compliance team ensures our business follows consumer compliance regulations, industry best practices, and established Bank procedures. This role supports the Bank’s offering of consumer and business-purpose card products in conjunction with third-party providers. Before the Bank can onboard a new third-party provider, the Bank must perform due diligence. Once a third-party provider is onboarded, regular compliance oversight includes ongoing compliance monitoring and testing. The Credit Card Compliance Specialist will initially be tasked with leading the due diligence, approval and onboarding processes, and will then expand into ongoing compliance monitoring and testing.

Responsibilities:


  • Drive strategic planning and road mapping efforts across Compliance to align with departmental and enterprise goals.
  • Manage the execution and delivery of key departmental initiatives
  • Build and grow the Compliance SRI Program, overseeing design, implementation, stakeholder alignment, and reporting.
  • Implement best practices in program and portfolio management, including prioritization, resourcing, and milestone tracking.
  • Identify risks and proactively develop mitigation plans to ensure regulatory and operational soundness.
  • Lead change management strategies to support the adoption of new compliance processes, systems, and frameworks.
  • Ensure adherence to quality assurance standards and continuously improve project delivery outcomes.
  • Manage project budgets, ensuring cost control and resource optimization.
  • Act as a primary liaison with internal stakeholders, ensuring project alignment, transparency, and timely communication.
  • Apply process improvement methodologies (e.g., Lean, Six Sigma) to optimize Compliance operations.
  • Utilize data analytics and reporting tools to evaluate program performance and support decision-making.

Qualifications:


  • 5+ years of experience in compliance, project/program management, or a related leadership role in financial services.
  • Strong background in strategic planning, risk management, and program governance.
  • Bachelor’s degree in Business, Compliance, Risk Management, or a related field; Master’s degree or MBA preferred.
  • Project Management Professional (PMP) certification or equivalent strongly preferred.
  • Lean Six Sigma or equivalent process improvement certification is a plus.
  • Demonstrated ability to manage cross-functional teams and deliver complex projects on time and within scope.
  • Proficient in project management and data analytics tools (e.g., MS Project, Power BI, Tableau).
  • Excellent verbal and written communication skills, with an ability to influence and collaborate across all organizational levels.
  • Strong analytical and critical thinking skills with attention to detail.

#LI-JJ1 #LI-Hybrid #LI-OnsiteSalary Range: $125,000.00 - $150,000.00Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided.

We will only contact you with job related information.

Life at Cross River

At Cross River, were rethinking banking through API-driven products. Our legacy products combined with our cutting-edge technology is helping to empower millions of consumers. We partner with a number of leading marketplace lending platforms including Affirm and RocketLoans to help people get access to credit. Our game changing payments products are the rails that Coinbase and TransferWise (to name just a few!) run on. Cross River strives to set the regulatory and compliance gold standard which is at the heart of everything we do. We are innovators who put our ideas and expertise to work on behalf of our clients so they can lead the FinTech industry forward. At Cross River, our people are helping to write the future of banking. Our team work and creative collaboration, powered by our inclusive and friendly, family environment are what sets us apart. www.crossriverbank.com #BankingUntangled Follow us on: twitter.com/crossriverbank ©2018 Cross River Bank Member FDIC, Equal Housing Lender
Thrive Here & What We Value1. Collaborative Family Culture2. Strong Sense of Purpose3. Passionate, Collaborative, and Motivated High Performers4. Reshaping Global Finance and Financial Inclusion through Innovative and Scalable Embedded Payments, Cards, and Lending Products5. Named to American Banker’s list of Best Places to Work in Fintech for the last 6 years
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