Trade Specialist

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to make real estate investing radically accessible, cost effective, and simple. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 600+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in California, Texas, and New York as well as many remote opportunities. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors).

About the Role:

The Trade Specialist is responsible for the scope and pricing review of our occupied service requests in an assigned region. This person will manage a queue of tasks, support cross-functional operations teams, and contribute to our standardized pricing tools.

Responsibilities:

Use your maintenance knowledge to review and validate estimates above our standard not to exceed limits
Share maintenance knowledge with internal teams by leading training and providing context on complex scopes
Serve as a liaison to vendors for all needs regarding scope and pricing
Support our R&M team by remaining available and processing onsite increase requests
Reviewing the quality of work to assist our teams with escalations.
Assist in projects regarding price books and standardization
Share maintenance knowledge with internal teams by leading training and providing context on complex scopes
Serve as a liaison to vendors for all needs regarding scope and pricing
Review invoice submissions to ensure the work has been completed and pricing is inline with expectations
Other duties as assigned

Qualifications:

10+ years of experience in residential maintenance, construction, home insurance, or estimating
Strong analytical capabilities to evaluate deals and an understanding of fair and optimal pricing structures
Excellent planning, organization, delivery skills, and comfortable in high-pressure situations
Excellent attention to detail
Excellent interpersonal skills and effective communication to work successfully with a range of stakeholders including regional employees, field staff, office staff, executive leadership, and external customers
Thrives in a fast-paced and startup environment
Tech-savvy

Location:

This position is classified as REMOTE within the Greater Dallas Area.

Travel required:

Compensation:

$60,000 - $74,000 annually. The compensation range may be adjusted based on experience and premium location.

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position. Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors. Roofstock is a total compensation company; the base salary is only a part of our total compensation package.

Competitive & Unique Benefits Package

Generous PTO Policy
13 Paid Holidays
Volunteer Time Off
Paid Parental Leave
401k Program
Wellness and home office/cell phone subsidies
Robust health, dental, vision insurance, and more

Authorization to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.Any offer of employment is conditioned upon the successful completion of a background investigation.

Commitment to Equal Employment Opportunity

The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs.

All such employment decisions will be made without unlawfully discriminating on any prohibited basis.#LI-CC1#LI-ONSITE

Life at Roofstock

Roofstock is the leading marketplace for investing in leased single-family rental (SFR) homes. The company provides all of the resources for investors to buy, own and sell real estate online, including data analytics, property management oversight and other tools. Roofstock's transparent, innovative marketplace empowers everyday investors to own cash-flowing SFRs, diversify their investment portfolios and build long-term wealth through real estate. In 2018, Roofstock reached a milestone with $1 billion in transactions closed on its marketplace and continues to expand its footprint, now offering SFRs for sale in 25 markets nationwide.

Thrive Here & What We Value1. Collaborative CanDo Culture | 2. Passion for Helping Investors Build Wealth through Real Estate | 3. Cutting Edge Technology that Transforms the Way They Do It | 4. Rapid Growth Strategy | 5. Supportive Team Environment</s> | Collaborative, can-do culture that fuels growth | Generous PTO Policy | Paid Holidays | Volunteer Time Off | Paid Parental Leave | 401k Program | Wellness and home office/cell phone subsidies | Robust health, dental, vision insurance</s> | 1. Collaborative and cando culture | 2. Passionate about helping investors build wealth through real estate | 4. Dedicated to excellence and achieving goals | 5. Generous PTO policy, paid holidays, volunteer time off, paid parental leave, 401k program, wellness and home office/cell phone subsidies</s> | 1. Collaborative, CanDo Culture | 4. Positive Attitude with a Commitment to Excellence and Achieving Goals | 6. Competitive & Unique Benefits Package</s> | 4. StartUp or Fast-Growth Company Environment | 6. Paid Holidays | 7. Volunteer Time Off | 8. Paid Parental Leave | 9. 401k Program | 10. Wellness and Home Office/Cell Phone Subsidies</s> | 4. Remote Opportunities Available | 1. Collaborative, cando culture that fuels growth | 4. Total compensation company; base salary is only a part of our total compensation package | 5. Generous PTO Policy and Paid Holidays | 6. Volunteer Time Off, Paid Parental Leave, 401k Program, Wellness and home office/cell phone subsidies</s> | 3. Cutting edge technology that transforms the way they do it.</s> | Passion for making real estate investing simpler and more accessible for everyone.</s> | 4. Supportive team environment | 5. Emphasis on innovation and continuous improvement</s> | Collaborative, can-do culture is what fuels our growth | Constant collaboration with business partners across the Roofstock business lines | Highly visible through their constant collaboration with business partners across the Roofstock business lines | Commitment to Equal Employment Opportunity</s> | 4. Continuous Improvement and Automation of AP and OPEX Processes | 5. Exceptional Internal Customer Service</s> | Collaborative, can-do culture that fuels growth. | Passion for helping investors build wealth through real estate with cutting edge technology. | Total compensation company; base salary is only a part of our total compensation package. | Robust health, dental, vision insurance, and more.</s> | 2. Embracing Innovation | 3. Continuous Improvement | 5. Competitive & Unique Benefits Package</s> | 5. Continuous Improvement and Innovation</s> | 2. Passionate about creating intuitive and visually appealing user interfaces that enhance the overall user experience for both our web and mobile apps | 3. Experienced product managers, data analysts, engineers, and of course the rest of the design team support you in your work | 4. Stay up to date on the latest design trends, tools, and best practices within the B2C product space</s> | 2. Rapid Growth Strategy | 3. Supportive Team Environment | 4. Emphasis on Innovation and Continuous Improvement | 2. Embracing flexibility by undertaking adhoc tasks and projects as needed | 3. Cultivating strong relationships with customers and colleagues | 4. Embrace a culture of innovation by speaking up with ideas and volunteering for process improvements</s> | 4. Continuous Growth and Acquisitions | 5. Generous PTO Policy</s> | 2. Generous PTO Policy | 3. Paid Holidays | 4. Volunteer Time Off | 5. Paid Parental Leave | 6. 401k Program | 7. Wellness and home office/cell phone subsidies | 8. Robust health, dental, vision insurance, and more</s> | 4. Fastpaced and Start-up Environment | Analyze market trends and competitor activities to stay ahead of the curve on potential partnership opportunities</s> | 4. Generous PTO Policy | 5. Paid Holidays, Volunteer Time Off, and Parental Leave | 6. Robust Health, Dental, Vision Insurance, and More</s> | 5. Generous PTO Policy, Paid Holidays, Volunteer Time Off, Parental Leave, 401k Program, Wellness Benefits, Home Office/Cell Phone Subsidies</s> | 2. Passionate about hiring top talent who thrive in our fastpaced environment and make an impact across the entire Roofstock ecosystem. | 3. Focus on Employee Experience, Talent Development, Organizational Culture, Talent Acquisition, Retention and Engagement across the organization.</s> | Recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors) | Closed on Series E, raising $240 million in 2022 | Offices in California, Texas, and New York as well as many remote opportunities</s> | 1. Collaborative and cando culture that fuels growth. | 2. Passionate team of 600+ Roofsters. | 3. Recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). | 4. Closed on Series E, raising $240 million in 2022. | 5. Offices in California, Texas, and New York as well as many remote opportunities.</s> | 4. Strong Mentoring, Coaching, and TeamBuilding Abilities | 5. Robust Health, Dental, Vision Insurance, and More</s> | 5. Acquisitions of Stessa, RentPrep, and Mynd</s> | 3. Cuttingedge Technology that Transforms the Way they do it | 4. Talented Team of 600+ Roofsters | 5. Generous PTO Policy, Paid Holidays, Volunteer Time Off, and Parental Leave</s> | 3. Competitive & Unique Benefits Package | 4. Authorization to work in the U.S. is a precondition of employment and we are unable to sponsor H1B Visas at this time.</s> | 4. Generous PTO Policy and Paid Holidays | 14. Collaborative, cando culture is what fuels our growth. | 15. Passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.</s> | 4. Grateful to have been named one of Fortune's “Best Places to Work” 2023, a BuiltIn SF Best Places to Work winner, the #1 fastest-growing company in the East Bay by the San Francisco Business Times, one of the 26 hottest proptech startups of 2023 by Business Insider, and one of America’s Best Startup Employers of 2023 per Forbes.</s> | 4. Mission to make real estate investing radically accessible, cost effective, and simple | 5. Growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors) | 6. Offices in California, Texas, and New York as well as many remote opportunities.</s> | Total compensation company; base salary is only part of our total compensation package | 1. Collaborative, cando culture that fuels growth. | 2. Passionate about helping investors build wealth through real estate with cutting edge technology. | 3. Continuous improvement of recruiting processes, inclusive hiring strategies, and best practices.</s> | Successful mergers and acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors) | Recent acquisition of Casago (short-term rental management services) expanding the platform to support both long-term and short-term rental investment services | Prior experience in a fast-growing start-up or technology-driven company is a plus</s> | Mission is to make real estate investing radically accessible, cost effective, and simple</s> | 4. GrowthOriented Company with Recent Acquisitions of Stessa, RentPrep, Mynd, and Casago | 5. Offices in California, Texas, and New York as well as Many Remote Opportunities</s> | Passion for helping investors build wealth through real estate with cutting edge technology</s>