Sr. Product Manager I (5868)

MetroStarLocal To D.c.Hybrid

Sr. Product Manager I, you’ll lead the development and enhancement of the ServiceNow Systems Management functionality for a large scale cloud and data platform. This role will focus on designing and implementing solutions that optimize service desk, drive enhanced customer relationship management, improve data accuracy, and support organizational goals. The ideal candidate will collaborate with cross-functional teams to ensure ServiceNow IT Systems Management / Public Sector Digital Solutions capabilities meet business needs and deliver measurable value.We know that you can’t have great technology services without amazing people.

At MetroStar, we are obsessed withour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

Lead the design, development, and deployment of the ServiceNow Asset Management module, ensuring alignment with organizational objectives and industry best practices.
Define and prioritize the product roadmap for asset management functionality, balancing stakeholder requirements with technical feasibility.
Collaborate with internal stakeholders to gather and refine business requirements, translating them into actionable development plans.
Oversee the configuration, customization, and integration of the ServiceNow Asset Management module with other enterprise systems.
Develop and implement processes for effective asset lifecycle management, including procurement, deployment, maintenance, and decommissioning.
Monitor system performance and data integrity, implementing improvements as needed to ensure reliable and accurate asset tracking.
Stay informed about emerging trends and updates in the ServiceNow platform to incorporate new features and enhancements into the asset management functionality.
Act as the primary point of contact for asset management-related questions and issues, providing guidance and resolving challenges effectively.
Conduct training and workshops to ensure stakeholders understand and utilize the ServiceNow Asset Management module efficiently.

What you’ll need to succeed:

An active, U.S. Government issued, Secret security clearance (or higher) OR the ability to obtain.
Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field. (Or relevant experience in leu of degree)
5+ years of experience in product management, IT system management, customer relationship management or a related field, with a focus on enterprise IT solutions
Demonstrated expertise in ServiceNow platform implementation with experience in the IT Systems Management or Public Sector Digital Services modules a plus
Proven track record of leading end-to-end product development initiatives, from ideation to deployment.
Strong agile development experience including developing a roadmap, managing a backlog, and engaging with stakeholders and users
Proficiency in configuring and customizing ServiceNow modules.
Exceptional communication and stakeholder management skills, with the ability to translate technical concepts into business value
Analytical mindset with a focus on data-driven decision-making.
Ability to lead cross-functional teams in a collaborative and agile environment.

Open Until FilledIf a projected salary range is posted for this position, it represents the typical salary range for this position and is just one component of MetroStar's total compensation.Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance.Benefits: All full-time employees are eligible to participate in our benefits programs:

Health, dental, and vision insurance
401(k) retirement plan with company match
Paid time off (PTO) and holidays
Parental Leave and dependent care
Flexible work arrangements
Professional development opportunities
Employee assistance and wellness programs

Like we said, we are big fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Not ready to apply now?

Life at MetroStar

MetroStar is a digital services and management consulting company specializing in emerging technologies within the public sector. MetroStar is a mission accelerator - we embrace disruptions in tech to propel progress. Through our user-centric capabilities, we create new paths to government innovation and shape thoughtful outcomes for the people. We are eclectic – coders, creatives, strategists, and everything in between. To find out why we love what we do and to search our open positions, visit us at metrostar.com/join-us

Thrive Here & What We ValueGenerous Benefits Package | Professional Growth Opportunities | Valuable Time to Recharge | Commitment to Non-Discrimination | Accolades for being a great place to work.</s> | 1. Passion for People | 2. Value for Customers | 3. Generous Benefits Package | 4. Professional Growth | 5. Valuable Time to Recharge</s> | 1. Passion for our people | 2. Value for our customers | Generous benefits package, professional growth, and valuable time to recharge. | Commitment to non-discrimination: All qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.</s> | 1. A Passion for Our People | 4. Professional Growth Opportunities | 5. Time to Recharge</s> | 1. Passionate about our people | 3. Generous benefits package, professional growth, and valuable time to recharge.</s> | Accolades</s> | 1. Generous benefits package | 2. Professional growth | 3. Valuable time to recharge | 4. Commitment to nondiscrimination</s> | 5. Valuable time to recharge.</s> | Commitment to Non-Discrimination</s> | 6. Commitment to nondiscrimination</s> | 3. Twodecade legacy of building the best and brightest teams | 5. Generous benefits package, professional growth, and valuable time to recharge.</s> | 2. Professional growth opportunities | 5. Accolades for being a great place to work</s> | 5. Accolades</s> | Value for customers</s> | MetroStar is obsessed with their people and has led a two-decade legacy of building the best and brightest teams. | They live by their mission: A passion for our people. Value for our customers. | They offer a generous benefits package, professional growth, and valuable time to recharge. | They are big fans of their people and have a commitment to non-discrimination.</s> | 3. Commitment to nondiscrimination</s> | 7. Accolades and Recognition</s> | 15. Generous Benefits Package | 16. Professional Growth Opportunities | 17. Valuable Time to Recharge | 18. Commitment to NonDiscrimination</s> | 17. Valuable time to recharge</s> | 3. Generous benefits package, professional growth, and valuable time to recharge</s> | 3. Generous benefits package and professional growth opportunities | 4. Accolades and commitment to nondiscrimination</s> | Dedication to building a diverse, inclusive, and authentic culture</s> | 4. Accolades for being a great place to work</s> | 3. Valuable time to recharge</s> | 1. Passion for People and Value for Customers | 2. Generous Benefits Package | 3. Professional Growth Opportunities | 4. Valuable Time to Recharge | 5. Commitment to NonDiscrimination</s> | 1. Passion for our people and customers | 2. Generous benefits package, professional growth, and valuable time to recharge | 4. Accolades and recognition for achievements</s> | In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. | Not ready to apply now? Sign up to join our newsletter here.</s> | 5. Passion for People | 6. Value for Customers</s> | 1. A passion for our people. | 2. Value for our customers. | 3. Commitment to NonDiscrimination.</s> | A passion for our people and value for our customers</s> | 6. Accolades | 7. Commitment to NonDiscrimination</s> | 3. Generous benefits package and professional growth opportunities. | 4. Time to recharge and commitment to nondiscrimination.</s> | 13. Generous benefits package | 14. Professional growth opportunities | 15. Valuable time to recharge</s> | 4. Generous benefits package, professional growth, and valuable time to recharge.</s> | Accolades for company culture code and benefits</s> | 3. Commitment to NonDiscrimination: All qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law. | 5. Passion for People and Value for Customers</s> | Passion for people and customers | 1. Passion for our people and value for our customers | 3. Accolades</s> | All Qualified Applicants Receive Consideration for Employment Based on Merit and Without Regard to Sex, Race, Ethnicity, Age, National Origin, Citizenship, Religion, Physical or Mental Disability, Medical Condition, Genetic Information, Pregnancy, Family Structure, Marital Status, Ancestry, Domestic Partner Status, Sexual Orientation, Gender Identity or Expression, Veteran or Military Status, Status as a Protected Veteran, or Any Other Status Protected by Applicable Federal, State, Local, or International Law</s> | 4. Commitment to nondiscrimination.</s> | 5. Passionate about our people and building the best and brightest teams.</s> | Autonomy and support to build something meaningful | Leadership that values bold thinking</s> | 4. Professional growth and valuable time to recharge | 1. PeopleFirst Culture that Values Innovation and Collaboration | 5. Mentorship from Leaders Who Have Successfully Transitioned from Government to Industry</s> | Commitment to non-discrimination and equal employment opportunity for all qualified applicants</s> | 5. Professional growth | 6. Valuable time to recharge</s> | 5. Professional growth opportunities | 1. Passionate about people | 2. Value customers | 5. Passion for our people | 6. Value for our customers</s> | Accolades for commitment to non-discrimination</s> | 5. Open until filled</s> | Passion for developing modern web applications leveraging the latest tools/technologies | Obsessed with building the best and brightest teams | Mission: A passion for our people. Value for our customers.</s> | 1. Passionate about our People and Value for our Customers | 2. Obsessed with Building the Best and Brightest Teams | 3. Live by Our Mission: A passion for our people. Value for our customers. | 5. Accolades and Commitment to NonDiscrimination</s> | Professional Growth and Valuable Time to Recharge</s> | Professional development opportunities | Employee assistance and wellness programs</s> | A passion for our people and a commitment to building the best and brightest teams | Value for our customers and a focus on delivering amazing technology services | Commitment to non-discrimination and providing equal opportunities for all qualified applicants | Professional development opportunities and employee assistance and wellness programs</s> | 3. Professional growth and valuable time to recharge | Time to recharge and wellness programs | 1. A passion for our people and value for our customers | 3. Professional development opportunities | 4. Employee assistance and wellness programs</s>

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