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Account Coordinator

Alliance Franchise BrandsPlymouth, United Kingdom | Michigan, United StatesOnsite
The Account Coordinator plays a supporting role in client project management, scheduling, and administrative operations. This position ensures that day-to-day activities run efficiently and that our account team can stay focused on delivering exceptional service and driving core business KPIs.

Key Responsibilities:


  • Answer incoming phone calls and route messages promptly to the appropriate team members
  • Greet and assist visitors, clients, and delivery personnel at the front door
  • Manage orders for vended products and office supplies, including tracking inventory and coordinating vendor deliveries
  • Schedule installation and delivery appointments, communicating directly with clients, internal production, and external vendors to confirm timelines
  • Maintain and update installation, delivery, and project calendars
  • Follow up with clients to confirm proof approvals, installation readiness
  • Assist with internal meeting scheduling for production handoffs and project milestones
  • Track permit and inspection appointments (if applicable to projects)

Skills & Qualifications:


  • 1-3 years of administrative, scheduling, or customer service experience preferred
  • Strong organizational and time management skills
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities and thrive in a fast-paced environment
  • Proficiency in Microsoft Office
  • Positive, team-oriented attitude with a knack for problem-solving

Why Join Us?


  • Be part of a creative, collaborative, and growing company
  • Opportunity to learn the ins and outs of the branded environments and signage industry
  • Work with a supportive leadership team that values initiative and new ideas
  • Competitive salary and benefits package

About Us:


At Image360 we create high-impact branded environments and signage solutions that inspire and connect. Our collaborative, fast-paced team works with customers to bring their brand stories to life through custom graphics, signage, and experiential spaces.We’re looking for a highly organized, proactive Account Coordinator to support our account management team and keep our project operations running smoothly. If you thrive on being the go-to person to make things happen and enjoy a dynamic work environment, this role is for you.

Life at Alliance Franchise Brands

Alliance Franchise Brands LLC, a world leader in marketing and visual communications, has grown to become a holding company for nine franchise concepts, linking more than 650 locations in North America and the United Kingdom. Independently-owned and operated franchises provide national, regional and local businesses and organizations with a one-stop resource for technologically advanced and strategically sound solutions for their graphics communications needs under the Allegra Marketing Print Mail, American Speedy Printing, Image360, Insty-Prints, KKP, Signs By Tomorrow, Signs Now, and Zippy Print brands.
Thrive Here & What We Value- Professional corporate and teamoriented environment- Hybrid work schedule with at least 2 days each week in office- Minimal travel if any- Prolonged periods sitting at a desk and working on a computer- Must be able to lift up to 15 pounds at times- Embraces core values of passion for success, teamwork, respect, and integrity- Offers competitive salary based on experience- Provides benefits such as medical and dental insurance, 401k plan, paid time off, life insurance, shortterm disability insurance, and overtime opportunities
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