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Ad Operations Coordinator

Description


Job Title: Ad Operations Coordinator – Retail Media | Richmond, VA


Location:

Richmond, VA (Hybrid – 3 days in office per week)

Employment Type:

Full-Time

Department:

Ad Operations

Now Hiring: Ad Operations Coordinator (Retail Media Advertising)


Are you a detail-oriented, highly organized professional looking to build your career in digital advertising and retail media? We're hiring an Ad Operations Coordinator to support our client’s in-store digital network that reaches over 140 million shoppers weekly. This role is essential to maintaining the accuracy and success of our ad campaigns through precise data entry, real-time performance monitoring, seamless cross-team coordination, and proactive issue resolution. This is an excellent opportunity to work in a fast-paced, data-focused environment by supporting the execution and accuracy of large-scale advertising campaigns.

Key Responsibilities:


  • Manage the full campaign life cycle for in-store retail media advertising on our client’s digital screens.
  • Enter and maintain campaign data in ad management systems (e.g., campaign dates, frequency, target stores).
  • Traffic and edit creative assets, ensuring campaigns are programmed correctly and on time.
  • Monitor and manage ServiceNow ticketing system for campaign requests and troubleshooting.
  • Collaborate with internal teams, including Sales, Account Management, Creative, and Production to reconcile campaign details.
  • Communicate programming status and campaign schedules to stakeholders.

  • Flexibility to support campaigns during nights, weekends, and holidays as needed.
  • Other related duties as assigned.

Requirements


  • Experience with data management: strong proficiency with Microsoft Excel and Apple software.
  • Excellent attention to detail and organizational skills.

  • Self-motivated with a positive attitude and ability to work both independently and as part of a team.
  • Excellent communication, problem-solving, and cross-functional collaboration skills.

  • Thrives in a fast-paced, deadline-driven environment.

Benefits


Why Join Tilt?


  • Competitive Salary + Performance-Based Incentives
  • Comprehensive Benefits: Medical, dental, vision insurance, among others
  • 401(k) Plan
  • Generous PTO Policy
  • Hybrid Work Flexibility
  • Professional Growth Opportunities
  • Creative & Collaborative Culture

Apply Now!


Ready to take the next step in your career?

Apply today.


Join us at Tilt Creative + Production and help us shape the future of advertising and content creation.

Life at Tilt Creative + Production

Thrive Here & What We Value1. Diverse group of talented professionals2. Fast-paced client work with personal well-being3. Trust employees to manage their own time4. Encourage personal development5. Friday afternoons off6. Shockoe Slip headquarters and Scott’s Addition neighborhood
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