Temp Billing Specialist
Location:
Baton Rouge, LA 70809
Start:
ASAP
Pay: $20-$24/ hourDuration: 6 months
Job Summary
Provides financial, administrative, and clerical support by ensuring payments are completed and expenses are controlled through invoice management and processing according to established policies and procedures in an efficient, timely, and accurate manner.
Primary Duties & Responsibilities
- Collect customer payments in accordance with payment due dates
- Monitor assigned customer accounts to identify unresolved debts and past due receivables
- Make collection calls in a professional manner while keeping and improving customer relations
- Facilitate timely payment of invoices by communicating to customers their outstanding balances
- Partner with both customer and internal departments to conduct research and resolve transaction discrepancies as well as held order situations
- Review on-hold/release decisions in a timely manner on customers’ order that have been placed on hold and work with internal contacts/customers to resolve on-hold order situations
- Identify issues attributing to account delinquencies and discuss them with management team
- Develop effective repayment plans
- Follow up on payment commitments made by customers to ensure money is in transit
- Assist in reducing customer DSO (days sales outstanding)
- Identify and resolve payment discrepancies and answers customer inquiries as needed
- Research and implement effective collection techniques
- Identify, document and effectively communicate root causes of collection delays and/or billing errors
- Process drop shipment purchase receipts
- Initiate credit orders and re-bill transactions as needed to correct billing errors
- Submit invoices to customers in methods per their requirements and customer portal in a timely manner
- Utilize system reporting to confirm invoices are submitted within 24-72 hours of shipment of material
Positional Requirements & Qualifications
- Must have a High School diploma or equivalent
- Some college preferred
- Previous Oil & Gas experience
- 1 year of Accounts Payable experience preferred
- API portal billing experience through platforms like Ariba or Coupa.
- 2+ years of commercial, business to business accounts receivable collection experience preferred
- Oracle Experience helpful, but not required
- Strong working knowledge of Microsoft Excel
- Strong background in resolving disputes tied to complex Order-to-Cash (O2C) processes
- Experience with D365 a plus
Skills & Abilities
- Ability to work independently and with a team in a fast paced and high volume environment
- Sound organization and time management skills; must be able to multitask
- Proven attention to detail, excellence in timeliness, accuracy, and consistency of data entry
- Strong written and verbal communication skills
- Clear background check and drug/alcohol screening
