Senior HR Specialist – Driving Smooth Payroll and HR Operations
Nice to meet you! I’m Laura from the Talent team at LeadDesk. Together with Jutta, our Head of People, we’re looking for a proactive and passionate Senior HR Specialist to join our People team in Helsinki. You’ll join a close-knit team of four where teamwork is essential, playing a vital role in keeping our HR operations efficient and delivering an exceptional employee experience at every turn.
What’s in it for you
- Put your payroll expertise to work: From salary reviews to processing and approvals, you'll manage the full payroll cycle with accuracy and care, alongside a trusted team and reliable partners.
- Grow your HR skills: Dive deeper into HR operations and contribute to meaningful projects in a fast-moving tech company.
- Flexible and hybrid: Enjoy a work-life balance with flexible hours and a hybrid model—3 days a week at our cozy Helsinki office.
- Get the best of both worlds: the reliability of an established organization and the dynamic energy of a fast-moving tech environment. LeadDesk is a publicly listed SaaS company that builds its own cutting-edge technology and thrives on innovation.
- Truly international vibes: Collaborate with colleagues from 27 nationalities across 8 countries. You’ll gain international experience and exposure to different payroll and HR practices.
Here’s what Roosa, one of your future colleagues, says: “Working at LeadDesk means jumping into a genuinely international setting, where you’ll get to work hands-on with HR and payroll across multiple countries. It can be complex—every country has its quirks—but that’s also what makes it interesting. You’ll learn a lot, fast. Things move quickly here, and sometimes it’s a bit of a puzzle, but you’re never on your own. We help each other out to make sure no one gets stuck.'
What y
ou’ll be responsible for
Here’s a glimpse of what you might dive into with us. Our team thrives on variety—everyone pitches in, and you’ll get hands-on experience with a broad mix of topics. We also believe in playing to your strengths, so there’s room to tailor tasks based on your interests. While some technical know-how is a plus, what really matters is that you’re people-first, curious, and
ready to roll
up your sleeves and learn.
- Managing daily payroll operations and employee inquiries
- Helping with and taking charge of other HR tasks as part of your role
- Coordinating salary reviews and adjustments
- Handling commission calculations and ensuring their accuracy
- Administering stock option plans from the payroll perspective
- Managing employee insurance and benefit matters
- Acting as our Sympa system admin (creating structures, pages, and entities)
- Generating payroll-related reports (monthly, annual, ad hoc)
- Leading and supporting HR/payroll projects—from Excel-based tools to full automation initiatives
- Driving automation efforts across Sympa, Excel, and other tools
- Keeping our payroll/HR documentation up to date
- Communicating payroll-related matters clearly across the HR team
What success looks like in this role in t
he first 6-12 months
- You’ve become an integral part of our People team.
- Payroll runs like clockwork—accurately and efficiently—thanks to great collaboration between teams and partners
- Salary, bonus, and commission processes are streamlined, consistent, and transparent
- Payroll reports support smarter business decisions
- Possible future integrations between HR systems (e.g., Sympa, ERP) are smooth and scalable
- Absence and holiday tracking are compliant and well-managed
- You’ve earned trust across the organization and become a go-to person on international payroll topics
- You’ve added value beyond payroll by contributing to wider HR initiatives
This is where the match happens
Must-haves
- Relevant higher education (e.g., Bachelor’s or Master’s degree) in HR, Business, or a related field
- Strong organizational and prioritization skills
- 5+ years of experience in payroll management: from processing to approval, including collaboration with external partners
- Familiarity with salary project work and system integrations (e.g. Sympa, ERP)
- Hands-on experience in bonus and commission processes
- Solid payroll reporting skills (monthly and annual)
- Operational HR know-how: holidays, absences, compliance
- Motivation to grow into broader HR responsibilities
- Professional working proficiency in English as this is the company's working language
Nice-to-haves
- Experience working with international companies in HR and payroll
- Experience with Sympa HR (admin user experience is a bonus)
- Familiarity with Mepco Matka (expense reporting system)
- Knowledge of NetSuite
- In addition to English, proficiency in Swedish, Norwegian, Danish, Dutch, German, or Spanish is regarded as an asset.
Practicalities
- Location: Helsinki HQ office
- Work permit in Finland is required
- Start date: As soon as possible
- Work model: Hybrid
- Employment: Full-time, permanent
- Salary: EUR 3500–4000/month
What’s next?
Submit your application by May 6th, 2025, at the latest. We're reviewing applications on a rolling basis—so don't wait too long! Questions? Reach out to Laura from the Talent team at laura.honkanen @ leaddesk.com or drop a message on LinkedIn.
LeadDesk briefly
At LeadDesk, our purpose is to simplify human connections between organisations and people across Europe. Every year, our AI-powered platform connects more than 500 million customers with call center agents. When it comes to our employees, we believe that each of us is a Leader. Someone with a lot of ambition, drive, and readiness to take (and receive!) ownership from day 1.We welcome people from all backgrounds and walks of life, which is reflected in our diverse community of Leaders. As an employer, we're committed to providing equal opportunity for all employees and applicants.
