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Technical Lead

ManychatBarcelona, VenezuelaRemote, Onsite

WHO WE ARE 🌍


We help creators and businesses automate conversations on Instagram, Messenger, WhatsApp, Telegram, and TikTok. The result? Better engagement, more sales, and real, sustainable growth. With a diverse team spread across three continents, we’re building the leading Chat Marketing platform that is used — and loved — by more than 1.5 million customers worldwide.

WHO WE'RE LOOKING FOR 🌟


How are your skills in leading engineering teams, making smart technical decisions, and driving delivery without compromising on quality? We’re looking for a Technical Lead who excels in all of these areas to help shape the future of our WhatsApp integration — one of our fastest-growing and most unique channels. In this role, you’ll play a key part in roadmap planning, architectural decisions, and cross-functional collaboration. All while helping your team scale its impact and stay focused on what truly matters.

WHAT YOU'LL DO 🚀


Development & Execution


  • WhatsApp: Develop new features within WhatsApp channel, participation in alpha, beta testing and early public releases as Meta partners, and adjust existing functionality to new business requirements.
  • Assess and mitigate technical risks, ensuring timely feature delivery.
  • Lead the team in making technical decisions aligned with business objectives.

Cross-functional Collaboration & Stakeholder Communication


  • Work closely with product managers, engineers, and other stakeholders to ensure transparency in technical decisions.
  • Synchronize with other teams, including the Infrastructure team, to ensure effective collaboration.

Cultural Leadership & Process Improvement


  • Foster an environment where innovation, collaboration, and technical excellence thrive.
  • Ensure processes adhere to best engineering practices and quality standards.
  • Support and develop the team’s technical expertise through mentorship and onboarding.

TO SHINE IN THIS ROLE đź’Ą


You’ll need:

  • 5+ years of experience in software development, with at least 1 year in a Technical Lead role.
  • Strong expertise in modern PHP technologies (we use PHP 8.3).
  • Experience working with relational databases (we use PostgreSQL)
  • Proven ability to lead teams, mentor engineers, and drive technical projects.
  • Experience working with third-party API integrations (e.g., Meta APIs)
  • Expertise in system design and architecture.
  • Experience working in a fast-paced, product-driven environment.
  • Experience working in rapidly scaling systems.
  • Ability to write testable code and maintain testing standards.
  • Strong cross-functional collaboration and stakeholder management skills.

It would be great if you have:

  • Experience working with NoSQL databases and analytical systems.
  • Background in high-load systems and queue-based architectures.
  • Understanding of infrastructure and DevOps best practices.

WHY YOU’LL LIKE IT HERE 🤩


  • From Day One, you’ll feel part of a team who values openness and collaboration — and genuinely cares. 
  • Your actions shape what’s next, building the future of conversational marketing on a global scale. 
  • From continuous learning to exciting new projects, we make sure you have what you need to succeed.
  • You’ll have the freedom to create, experiment, and bring your ideas to life, because we know you’ve got this. 

WHAT WE OFFER 🤗


We care deeply about your growth, well-being, and comfort:

  • 🌍 Hybrid onboarding to start work remotely and relocation support for you and your family.
  • đź’™ Comprehensive health insurance for both you and your family.
  • 📚 Professional development budget for conference tickets, online courses, and other relevant resources to help you grow.
  • đź«¶ Flexible benefits package to tailor perks that matters most for you.
  • 🪴 Hybrid work and generous leave options to prioritize your work-life balance.
  • 🍽️ In-office perks, including free meals and snacks.
  • 🤝 Company-funded sport activities, annual off-sites and team-building events.

Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.This commitment is also reflected through our candidate experience.

If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.With my application, I accept the Manychat Privacy Policy.

Life at Manychat

ManyChat is a Messenger Marketing and chatbot platform founded in 2015. Our platform empowers businesses to build lasting relationships with customers through the power of conversation, improve their ROI and grow faster. We are the leading and fastest growing company in the field, and the founders of Messenger Marketing as a marketing discipline. BUILD YOUR BOT painlessly using an easy visual interface, so you don't have to ever worry about technical details involved in launching and operating your bot as part of your marketing mix. BROADCAST MESSAGES to thousands of subscribers. Every time someone starts chatting with your page on Facebook - they become a subscriber. ManyChat lets you broadcast messages to all of your subscribers at once; be it for news, content updates, valuable notifications or any other content. Remember, there is no algorithm, which means your subscribers are forever yours. SCHEDULE MESSAGES so you can sit back and relax. No everyone has the time to do daily broadcasts. Set up scheduled messages in advance and ManyChat will take care of sending your content at the right time. AUTOPOSTING from RSS, Facebook, Twitter and YouTube presents the automation you need to automatically ping your subscriber base every time you release new content. WELCOME USERS automatically by setting up beautiful welcome messages that greets every new subscriber personally. This message can contain pictures, sliders, menu options -- what you need to create the perfect way to engage your new subscriber. AUTOMATE replies to specific keywords. Make your bot more functional -- it's easy: just set up a keyword and define a reply. This can be used to create keyword menus, content catalogs or even text-based mini-games. The only limit is your imagination. TechCrunch: "Forget Apps, Now The Bots Take Over" TIME: "Messaging is evolving as the next platform..." The NY Times: "Bots are the new apps."
Thrive Here & What We Value1. Emphasis on employee growth, wellbeing, and comfort2. Annual professional development reimbursement3. Generous timeoff policy4. Competitive medical, dental, and vision coverage5. Hybrid work format6. Commitment to diversity and inclusion7. Equal Opportunity Employer with accommodations for individual needs8. Professional development opportunities9. Flexible work format10. Comprehensive benefits package
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