Job FunctionsTechnical Assistance and AdviceInstructing Classes on Software SolutionsCreating Technical Content
Job RequirementsFour Years or More of Industry ExperienceValid Driver's License and Reliable TransportationAssociates or B.S. in Mechanical Engineering or Similar (Preferred)Existing Experience with 3D CAD Modeling such as SOLIDWORKS (Preferred)
SkillsIndustry experience in Design, Engineering, and/or ManufacturingUnderstanding of Design and Manufacturing PrinciplesRelevant Certifications in SOLIDWORKSStrong Verbal and Written Communication SkillsOutstanding Interpersonal SkillsProactively Learn and Develop Skills with Software SolutionsActive Participation in SOLIDWORKS Rollout Events, Tradeshows, and SeminarsBackground in Public Speaking is a Plus
PROFILE
The Process and Training Consultant partners with TriMech’s clients to ensure successful application and growth in utilizing the products they’ve invested in. This role leverages knowledge and technical expertise within industry and the TriMech product portfolio and provides services and assistance to users at a local, regional, and company-wide level.
DUTIES AND RESPONSIBILITIES
- Engage with our design, engineering, and manufacturing clients, providing them both remote and in-person technical assistance and advice.
- Instruct regular classes on our software solutions like SOLIDWORKS, PDM, Simulation, and CAM.
- Support the creation of technical content to be used to win customer and/or maintain customer productivity/satisfaction
- How to Tips/Videos
- Blog content
- White papers/tech tips for newsletter
- Proactively learn and continually develop skills with our software solutions to better provide service to our clients.
- Actively participate in SOLIDWORKS Rollout events, tradeshows, and seminars
SKILLS & REQUIREMENTS
- Four years or more of Industry experience in the field of design, engineering, and/or manufacturing, understanding of design and manufacturing principles is key (this can include years in school toward a degree in these fields)
- You will be expected to undertake relevant certifications in SOLIDWORKS.
- Strong Verbal and written communication skills, as well as outstanding interpersonal skills (individual, group, in person and via electronic media internally and with clients
- Must be able to work directly with customers in various situations.
- Must have reliable transportation and a valid driver's license; some travel (overnight) may be required
- Relevant Citizenship or Existing Work Authorization
- Associates or B.S. in Mechanical Engineering or similar is preferred
- Existing experience with 3D CAD modeling such as SOLIDWORKS is preferred.
- Background in public speaking is a plus.
Life at TriMech
Thrive Here & What We ValueExtensive use of Oracle NetSuite and the SOLIDWORKS VRCLimited travel only required for visiting clients on occasion to provide additional or escalated on-site support</s> | TriMech Enterprise Solutions team enables innovation by applying technology to streamline business processes, reduce costs, and improve efficiencies throughout the product life cycle. | The company's unique "Digital to Physical" product portfolio includes CAD, CAE, PLM, MFG, and business analytics solutions that help clients reduce costs and cycle times throughout product planning, development, manufacturing, and after-market service. | The Senior Applications Solution Architect for PLM supports the TriMech Enterprise Solutions team and sales staff to perform consulting services and presales/post sales activities. | The role leverages knowledge and technical expertise within the Global TriMech PLM team, our software partners, and industry best practices to perform consulting, software demonstrations, training, and technical support for TriMech's clients. | The company values proactive learning and continual development of advanced 3DEXPERIENCE and PLM skills with their software solutions to better provide services to their clients.</s> | Consistent track record of successful business to business software or professional services sales | Ability to travel within assigned region | Weekly in-person meeting required</s> | Highly Organized and Self-Motivated | Ability to Prioritize, Meet Deadlines, and Manage Changing Priorities | Desire to Take Charge and Innovate</s> | 1. Emphasis on developing and maintaining client relationships | 2. Focus on sales activities with existing customers and net new business | 3. Importance of identifying key business issues of accounts | 4. Value placed on presenting strong business solutions to prospects and customers | 5. Encouragement of team collaboration and innovation.</s> | 1. Digital to Physical Product Portfolio | 2. Streamlining Business Processes | 3. Reducing Costs and Improving Efficiencies | 4. Enabling Innovation</s> | 1. Collaborative work environment | 2. Emphasis on customer satisfaction and profitability | 3. Ongoing learning and development opportunities</s> | 1. Highly Organized and SelfMotivated with the Ability to Prioritize, Meet Deadlines, and Manage Changing Priorities | 2. Excellent Communication and Reporting Skills | 3. Strong Planning, ProblemSolving, and Decision-Making Skills | 4. Outstanding Leadership Skills and Ability to Delegate Duties Effectively</s> | Sense of urgency in addressing client issues | Tactful communication | Critical thinking</s> | 15. Utilizing expertise in SOLIDWORKS data management software to help customers achieve enhanced document control and streamline internal and external processes. | 16. Offering services to help customers transition from no data management to a fully customized solution, including training. | 17. Providing services that focus on growing or improving a customer’s existing Data Management systems.</s> | Collaborative Environment | Continuous Learning and Development Opportunities | Supportive Team Members</s> | 1. Growing Team | 2. Strong Interaction with Customers and Vendors | 3. Key Position within Finance team.</s> | 1. Focus on Lead Generation and Reporting | 2. Cross Branding within Various Platforms | 3. Thorough Assessment of Existing Processes and Tools | 4. Sense of Urgency and Cooperation</s> | 1. Growing Team Environment | 2. Strong Customer and Vendor Interaction | 3. Liaison Between Finance and Other Business Units for Dayto-Day Operational Issues | 4. Preparation and Review of Monthly Finance Team Reports</s> | Passionate and fast-paced work environment | Willingness to learn new machines, processes, materials, & approaches | Proactive problem-solving approach | Top-notch customer service</s> | 1. SelfStarter | 2. Effective Prospector for New Business and Growth of Existing Client Relationships | 3. Strong Communication Skills to Articulate TriMech Enterprise Solutions' Value Proposition and Proven Bestin-Class Approach | 4. Ability to Work Closely with Technical Services Organization to Recognize How Clients Can Benefit from Implementing Our Solutions | 5. Effective Campaign Execution Using Multiple Sales Channels | 6. Ability to Remain Organized and Maintain CRM Hygiene | 7. Understanding of Activities Required in Selling Technical Solutions to Solve HighLevel Business Problems (ROI, POC, CJ) | 8. Ambassador of the TriMech Way and Company Culture</s> | Client Satisfaction | Improving Renewal Rates</s> | 1. Innovative and ‘make it happen’ attitude | 2. Appreciation for meeting aggressive sales goals | 3. Experience with a CRM system, preferably Salesforce | 4. Proficient in MS Office Products</s> | 1. Focus on developing and maintaining client relationships | 2. Emphasis on planning and carrying out successful sales activities | 3. Importance of identifying key business issues of prospects and demonstrating capabilities to potential customers | 4. Value placed on responding to sales enquiries and following up with prospects | 5. Strong emphasis on maintaining forecasts, account management documentation, activity reports, and a working business plan for assigned territory.</s> | Results-Driven | Highly Motivated | Proactive Attitude | Goal-Oriented | Adaptable to a Fast-Paced Environment</s> | 1. Collaborative Environment | 2. Emphasis on Innovation and Creativity | 3. Focus on Continuous Improvement and Learning | 4. Strong Customer Service Orientation | 5. Encouragement of Professional Development</s>
