Job Title:
Patient Administrative Coordinator
Location:
North Scottsdale, AZ (Near East Bell Road and the 101)
Compensation: $50,000.00 - $55,000.00 (Dependent on Experience)
Employment Type:
Full Time with Benefits (Medical, Life, Dental, Vision, and 401k)
Schedule:
On-site Monday through Friday. 9:00 a.m. to 5:00 p.m. No nights, no weekends, and no major holidays!
About the Role:
The Patient Administrative Coordinator (PAC) or Patient Floor Coordinator is a vital member of our clinical support team, serving as a liaison between patients, providers, and multiple departments. This role primarily supports remote patients returning for continued care, and ensures seamless communication and coordination throughout their treatment experience.
Key Responsibilities:
• Serve as the main point of contact for an assigned group of remote patients returning to Envita.• Act as a liaison between patients, doctors, and assigned care coordinators to ensure patient needs are communicated and met in real time.• Greet and support patients when they are physically in clinic, ensuring a warm and organized experience.• Triage acute or fast-moving needs (e.g., referrals, prior authorizations) for non-active floor patients.• Collaborate with multiple coordinators to support department operations and workflow.• Provide assistance with lab kits, paperwork, and other administrative needs.
Qualifications:
• A servant’s heart with a strong desire to support and advocate for patients.• High emotional intelligence and strong interpersonal skills.• Excellent multitasking abilities and organizational skills.• Proficient computer literacy and comfort with navigating various software systems.• Previous experience in a healthcare or patient-facing administrative role is preferred.
