Position Summary:
Primarily responsible for providing a high level of community management, board education, communication and effective customer service to designated community/homeowners through in-depth knowledge of Covenants, Conditions & Restrictions (CC&Rs), state statutes, strategic planning and management contracts.
Position Responsibilities:
- In conjunction with the Board of Directors, manage the business of the association to maintain property values, foster positive owner/resident relations and quality of life for all Association members.
- Utilizing exceptional leadership and interpersonal skills to develop a strong working relationship with community board members, committee members and owners.
- Recommends and implements procedures that ensure compliance with federal, state and local laws regarding community association management and ensures compliance with state disclosure requirements for resale buyers.
- Performs community tours as required in conjunction with the community governing documents and AAM’s management contract, tracks community non-compliance issues, sends appropriate notices and follows established fine and collection policies established by the Board.
- Manages architectural control process ensuring compliance with established Design Guidelines and policies for Design Review, responsible for all communication with owners regarding compliance matters.
- Plans, organizes and assists the Board in conducting Board and annual membership meetings, prepare and provide board packages and provide required notification of meetings.
- Assist the Board in strategic planning reserve projects as well as any community enhancements.
- Reviews monthly financials and submits A/P to the management company.
- Establishes, drafts, executes and supervises community annual budget, manage capital improvements, review monthly financial statements, prepare variance reporting, monitor community A/P, delinquent accounts, approve and code all vendor invoices.
- Secures competitive contract bids, presents comparative bid reviews, supervises and ensures compliance of all executed contract terms and conditions and oversees community and contractor liability insurance requirements.
- Reviews incident reports, responds and implements timely solutions accordingly.
- Organize and execute community events.
- Performs other related duties as directed.
Physical Demands & Work Environment:
- Utilizing personal automobile for commuting to and from assigned communities.
- Walking communities to inspect common areas per management contract.
- Capable of working evenings and weekends as necessary.
- Sitting and standing for moderate periods of time.
