YOU ARE
An organized person who combines problem-solving and project management skills with intellectual curiosity and a passion for data analysis. A storyteller with a drive to connect data points in a way that tells a compelling story. A strategic thinker who pairs an ability to dive deep into the analysis of data with a knack for understanding how and what products and product improvements will create efficiency. A master of tackling unique problems and providing tailored, partner-focused solutions.
A prolific communicator and proactive doer. Above all, you are a great teammate.THE TEAMOur ambition? To empower our team to efficiently develop solutions while staying on task, on time, and within budget. WMT Digital fights for, protects, and elevates ideas for our team and partners who believe in the power of inventive thinking and unique solutions. We create technological solutions that empower our partners to engage with their constituents in creative and distinctive ways.And, at WMT Digital we strive to be a bit of everything: attentive listeners, trusted advisors, problem-solvers, cheerleaders, and supporters.
We are as devoted to our partners' brands as they are, and try our best to know what our partners need before they do. Strong relationships are the fabric of the trust and accountability needed to allow us to create the best solution we can for our partners, and for our team.Our confidence in what our partners are capable of fuels our team, allowing us to turn obstacles into opportunities.That's where you come in.YOUR IMPACT AND AREAS OF FOCUS…This role will conduct full lifecycle activities to include requirements gathering, analysis and design of data products and dashboards. The Analyst will develop data insights and reporting capabilities, and continuously monitor performance to identify improvements to the overall data ecosystem.This person will serve as the analytics project manager for partners, responsible for requirements gathering, data validation, and creating deliverables for our partners. Project managers are strategic. They focus on the product’s vision and our partners’ objectives.Data & Analytics
- Build data driven solutions in order to support partner priorities.
- Demonstrate excellent story-telling skills with data visualizations.
- Interpret data, analyze results using statistical techniques and provide ongoing reports and dashboards to support the day-to-day needs of our partners.
- Be proactive in suggesting analysis & data projects related to revenue generation, ticket sales, digital marketing or other subject matter areas
- Manage analytics projects related to Google Analytics, mobile apps, and various ad platforms (Google Ads, Meta, etc.)
- Develop datasets and models using SQL, R or Python.
- Provide quantitative and qualitative analysis on topics including pricing, customer lead scoring, attendance forecasting, market segmentation, digital marketing and customer retention.
- Support new data products and their front-end analytics development
- Identify analytics trends and emerging platforms that enable partners to continuously evolve, acquire new consumers, and increase engagement.
Project Management
- Act as a point of contact for current partners and stakeholders, organizing project status meetings and working sessions as appropriate.
- Gather requirements and develop feature acceptance criteria.
- Analyze business problems and provide short- and long-term solutions to stakeholders
- Monitors task completion status to identify at risk project tasks and develop mitigation plans.
- Use Agile tools and development guidelines to regularly ship data products and projects.
- Continuously identify and develop solutions to automate processes and improve efficiencies for our partners.
- Translate the end user’s strategy into actionable tasks and work with cross-functional teams to execute those requirements.
WE'D LOVE TO HEAR FROM YOU IF YOU HAVE…
- A Bachelor’s Degree; preferably in business administration or computer/data science, or a related field.
- 2-3 years of experience with a sports or entertainment organization, partner or league.
- Previous experience working with ticketing, email marketing, or digital datasets.
- Experience working with Google Analytics, various CRMs, ticketing platforms, marketing automation tools, etc.
- 2-3 years experience with manipulating complex data sets using SQL, R or Python.
- Excellent communication skills and the ability to tailor key messages to the appropriate audience.
- An entrepreneurial mindset and comfort with ambiguity.
- Demonstrated ability of strong quantitative and analytical skills.
- A general understanding of data warehousing, ETLs, and data ecosystems.
- Strong customer service attitude and the desire to assist others.
- High level of detail orientation with focus on accuracy and organization.
- A willingness to grow and learn new tactics, strategies, and software.
- Experience in building dashboards in a BI tool (Tableau, Domo, PowerBI, etc.).
HOW WE ADD TO OUR TEAM...Building an inclusive, innovative, and collaborative work environment where a diverse mix of talented individuals want to come, and to stay, to contribute their best work is central to our organization’s mission. We are proud to offer our team flexible paid time off options, parental leave, remote employment, and paid professional development opportunities. WMT Digital does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, or any other basis prohibited by law.
