Certified ServiceNow Administrator at BEAT

Headquartered in San Antonio Texas, BEAT, a Small Business Administration 8(a) firm, is a global healthcare and information technology solutions provider with more than 25 years’ experience supporting the Department of Defense, Federal agencies, commercial industry, and nonprofit organizations. 

Job title:

ServiceNow Administrator

Location:

Ramstein Air Base, Germany

Clearance:

Secret

Certifications:

CompTIA

Security+CE and ServiceNow Administration Certification

Job description:

ServiceNow platform administration and customization

User management, roles, and access control

Workflow design and automation

Integration with external systems

Application of ServiceNow updates and patches

Providing and maintaining all hardware necessary to deploy and operate the software, including all vendor maintenance contracts and future hardware upgrades

Logical and physical security for all server and network components

Designing and maintaining data backup, restoration, and disaster recovery processes

Maintaining the database and operating system, including vulnerability and maintenance patching

Maintaining compliance with the Upgrades and Updates

Failover activities and/or processes to execute a failover in a disaster recovery scenario

Life at BEAT

Thrive Here & What We Value

• Collaborative work environment: emphasis on teamwork and collaboration.

• Continuous learning: opportunities for professional development and growth.

• Worklife balance: flexible schedules and remote work options available.

• Emphasis on innovation and creativity.

• Focus on customer satisfaction and quality service delivery.

• Commitment to excellence and continuous improvement.

• Clear understanding of Top Secret SCI w/ CI Polygraph clearance requirements.

• Bachelor’s degree in Engineering, Business Administration, Economics, or similar.

• Collaborative environment where teamwork is valued.

• Emphasis on innovation and continuous improvement.

• Opportunities for professional growth and development.

• Supportive Leadership.

• Positive Work-Life Balance.

• Clear understanding of the importance of customer relations.

• Strong emphasis on technical expertise and decision making abilities.</s>

Job Functions1. ServiceNow Platform Administration2. User Management3. Workflow Design and Automation4. Integration with External Systems5. Application of ServiceNow Updates and Patches

Job Requirements1. Secret Clearance2. Clear understanding of the ServiceNow platform administration and customization3. Experience in user management, roles, and access control4. Knowledge of workflow design and automation5. Familiarity with integration with external systems6. Ability to provide and maintain all hardware necessary to deploy and operate the software

Skills1. CompTIA Security+2. CE and ServiceNow Administration Certification1. Logical and Physical Security for All Server and Network Components2. Maintaining Compliance with Upgrades and Updates3. Designing and Maintaining Data Backup, Restoration, and Disaster Recovery Processes