Junior Business Analyst
#911
About the Role
We are seeking a motivated and detail-oriented Junior Business Analyst, with technical affinity, to support our team, with the opportunity to grow into a hybrid software developer support role. The ideal candidate will have experience working in an Agile environment and be skilled at translating business requirements into functional and system requirements. An eagerness for managing product backlogs, defining testable acceptance criteria, and working closely with product owners and stakeholders is essential.
This role is perfect for someone who enjoys facilitating requirement gathering sessions, refining features and stories, and supporting high-performing Agile teams to deliver valuable solutions.
Key Responsibilities
- Collaborate with Product Owner, Stakeholders, external and internal teams in an Agile setting to understand business requirements and translate them into functional user stories that align with the TSA mission.
- Assist with understanding and managing the team’s product backlog and ensuring requirements and priorities are organized.
- Assist with facilitating meetings with Product Owner and stakeholders to define and document business requirements.
- Assist with supporting end user’s day-to-day activities by answering user support calls and emails and troubleshooting and coordinating issues to ensure operations are maintained.
- Assist with writing test cases and performing bug-fix testing, smoke testing, regression testing, and release testing.
- Assist with creating and maintaining standard operating procedures (SOPs), help guides, and reports as determined by the Product Owner and stakeholders.
- Assist with coordinating and managing quarterly user audits for the application.
- Be available to support outages after-hours (including pre-scheduled weekends)
- Be available to support application releases and patches after-hours (including pre- scheduled weekends)
- Interest and ability to learn and assist in the future with software development in the Azure cloud environment (including assisting in creating data pipelines/analytics/back and front-end development)
Who You Are
- You love solving big, undefined challenges and figuring things out as you go.
- You’re a self-starter who takes ownership and drives forward progress.
- You enjoy working with smart, collaborative teammates who support each other.
- You have a keen sense of urgency but balance it with quality and thoughtfulness.
- You know how to prioritize, pivot, and problem-solve in a changing environment.
- Interested in learning and supporting in the future with Software Development team in a hybrid capacity and growing with the needs of the team.
- Eager to learn and collaborate with a dynamic team!
Required Qualifications
- Bachelor's degree in Related Field (Business Management, Computer Science, Information Systems Management, or etc) or 1-2 years of experience (including internship/volunteer experience) in related role if degree is in an unrelated field.
- Excellent oral and written communication skills, with a demonstrated ability to communicate complex technical topics to management and non-technical audiences.
- Excellent analytical skills, including the ability to integrate information from multiple sources
- Strong skills with using MS Office tools: Word, Excel, PowerPoint, Teams, and SharePoint.
- Ability to work independently and interact regularly with government and non-government stakeholders at multiple levels of authority.
- Active or ability to obtain a Public Trust Clearance is required
Preferred Qualifications (Nice to Have)
- Experience with Agile SDLC methodology (Scrum).
- Experience with Microsoft Azure DevOps for documenting and tracking product backlog items.
- Experience with Microsoft tools: PowerBI, Visio
- Exposure to CI/CD pipelines and DevOps best practices.
- Exposure to SQL and Selenium.
- Experience/interest in Software Development and or Data Analytics
Who We Are
Dev Technology is a growing IT company with an employee-centric culture that works on mission-critical projects for the federal government. We partner with our federal customers to deliver technology services and solutions, and to drive our client’s missions forward through innovation. We use Agile and DevSecOps principles to provide services including application development, biometrics and identity management, cloud and infrastructure optimization, IT and legacy modernization, and data management. As a Washington Post Top Workplace award winner for the past ELEVEN years in a row, the Top Workplaces USA for the past three years, and a recipient of the Companies As Responsive Employers (CARE) Award for the past four years, Dev Technology employees enjoy:
- Generous and flexible time-off policy
- Flexible work schedules and telework options, including remote work availability for eligible projects
- Career development opportunities including a mentorship program, technical and management training through Dev University, hands-on learning through DevLab, tuition reimbursement, and paid training opportunities
- Industry-leading benefits including a choice of two health plans that include dental and vision, flexible spending account, commuter benefits, life insurance, and more
- 401K matching with a 5% matching contribution
- Regular team and company social events including our annual party, happy hours, fitness challenges, and more
- A focus on community engagement including company wide support activities, employer match for donations, and time off for volunteer efforts
- To learn more about working at Dev Technology visit, Working At Dev Technology Group
Dev Technology Group operates in the following states: AL, AR, AZ, CO, DC, FL, GA, ID, IL, IN, MD, MA, ME, MI, MN, MO, NC, NJ, OR, PA, SC, TN, TX, VA, WV.
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