The
Branch Administrative Manager is responsible for overseeing and managing the day-to-day administrative and office operations of the branch.
Education:
- High school diploma or GED required
- Associate or bachelor's degree in business administration, management, or a related field preferred.
Experience:
- 3+ years of experience in office management or administrative roles, preferably in the lawn care, landscaping, or service industry.
- 5+ years experience managing staff and coordinating office activities.
Skills:
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills, with a focus on customer service.
- Proficiency in office software (Microsoft Office, Google Suite) and customer management systems.
- Ability to manage office schedules, supplies, and workflow efficiently.
- Knowledge of lawn care services and chemical products is preferred.
- Strong problem-solving and conflict resolution skills.
- Detail-oriented with strong record-keeping and administrative abilities.
- Ability to supervise and train office staff effectively.
- Oversee and manage the daily operations of the office, ensuring a smooth and efficient workflow.
- Supervise office staff, providing guidance, training, and support as needed.
- Handle customer inquiries and resolve issues, providing exceptional service and maintaining customer satisfaction.
- Manage office inventory, ordering supplies and equipment as needed to ensure the office is fully stocked.
- Assist with payroll processing, tracking employee hours, and coordinating with HR for staffing needs.
- Track and report on office performance metrics, assisting management in identifying areas for improvement.
- Maintain accurate records for customer service requests, work orders, billing, and other administrative documentation.
- Collaborate with other departments to ensure smooth communication and operational alignment across the branch.
We are committed to diversity, equity, and inclusion in the workplace and provide consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state, or local law.Salary: $50K-$52K
