Position Summary:
As an Associate Implementation Analyst, you'll be instrumental in delivering top-notch implementation and ongoing managed services, training, and other professional offerings to both new and existing customers. You'll lead the full life cycle of client deployments for our software, managing expectations, meeting timelines, and acting as a key liaison between clients and various company departments. Your role will also involve educating clients on software capabilities and communicating enhancement ideas to our Product team.
Expected Duties:
Credential Gathering:
Collect core credentials, third-party credentials, product requirements, and client documents.
Product Workbooks:
Provide and review product workbooks with clients.
Troubleshooting:
Review and troubleshoot third-party issues.
Client Support:
Assist with client validation configuration.
Software Expertise:
Develop a growing understanding of MeridianLink’s licensed software to educate clients and provide best practice recommendations.
Project Management:
Adhere to project schedules, ensuring all resources meet timelines effectively.
Qualifications: Knowledge, Skills, and Abilities
This entry-level role is perfect for someone looking to gain foundational skills and on-the-job training. You'll be closely supervised with little latitude for independent judgment, focusing on building your proficiency in the subject area.
Entry-Level Professional:
No prior professional-level experience required.
Basic Skill Set:
Requires a basic skill set and proficiency.
Guided Work:
Conduct work assignments as directed.
Education and Experience:
Bachelor’s degree and 0-2 years of professional experience.
Onboarding Activities:
Ability to perform client/third-party onboarding activities.
Support and Assistance:
Ability to shadow and assist in configuration and UAT implementation activities.
This position is ideal for a proactive individual eager to start their career in implementation services. If you're passionate about learning and client success, we’d love to hear from you!MeridianLink has a wonderful culture where people value the work they do and appreciate each other for their contributions. We develop our employees so they can grow professionally by preferring to promote from within. We have an open-door policy with direct access to executives; we want to hear your ideas and what you think.
Our company believes that to be productive in the long term, we must have a genuine work-life balance. We understand that employees have families and full lives outside of the office. To that end, we honor their personal commitments.MeridianLink is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, age, national origin, disability, or any other characteristic protected by applicable law.MeridianLink runs a comprehensive background check, credit check, and drug test as part of our offer process.Salary range of $60,000 - $91,100.
[It is not typical for offers to be made at or near the top of the range.] The actual salary will be determined based on experience and other job-related factors permitted by law including geographical location.Meridianlink offers:Potential For Equity-Based AwardsInsurance coverage (medical, dental, vision, life, and disability)Robust paid time offPaid holidays401(k) plan with company matchRemote workAll compensation and benefits are subject to the terms and conditions of the underlying plans or programs, as applicable and as may be amended, terminated, or superseded from time to time.#LI-REMOTEApply for this job
