MBA Summer Intern

Happy ReturnsAtlanta, Georgia, United StatesOnsite

MBA Summer Intern

Location: Remote (with potential for travel)Company: Happy ReturnsDuration: Summer 2025 (10–12 weeks)Team: OperationsHappy Returns is seeking a strategic, data-driven MBA Summer Intern to join our Operations team. This remote role offers the opportunity to help shape the go-to-market strategy for our fraud prevention solutions, combining market research, cross-functional collaboration, and data analysis to drive real impact. The position may involve occasional travel for team meetings.

What You’ll Do:

Market Research: Conduct in-depth analysis of the competitive landscape for fraud prevention in e-commerce and logistics
Content Development: Collaborate with the Fraud and Marketing teams to create compelling external content, including case studies, blog posts, and thought leadership materials
Go-to-Market Strategy: Assist in defining messaging and positioning for Happy Returns’ fraud solutions
Third-Party Collaboration: Collaborate with a third-party analytics partner (pending timelines) to assess fraud detection effectiveness using internal data
Data Analysis: Analyze internal and third-party data to assess solution effectiveness and provide recommendations to enhance fraud detection and prevention

Who You Are:

Education: Currently enrolled in a full-time MBA program, with an expected graduation date in 2026
Analytical Skills: Strong analytical and strategic thinker with the ability to turn insights into effectively-communicated recommendations
Communication: Skilled communicator, both written and verbal, adept at creating clear and persuasive content for diverse audiences
Collaboration: Proactive and comfortable working cross-functionally with multiple stakeholders in a fast-paced, remote environment
Interest: Interested in fraud prevention, data analytics, and go-to-market strategy

Requirements

Experience: Background in consulting, product marketing, or roles with strong analytical experience
Industry Knowledge: Familiarity with e-commerce, SaaS, or logistics sectors
Technical Skills: Proficiency in Excel, SQL, or business intelligence platform

Life at Happy Returns

Happy Returns is transforming e-commerce by solving the #1 pain point of online shopping: returns. We do this by providing the method of returns that customers overwhelmingly prefer - in person returns - through a network of physical Return Bars staffed by friendly, highly-trained Returnistas located in premier shopping centers, corporate and college campuses and other convenient spots. With Happy Returns, shoppers get a return method that is easy, friendly, free, involves no packing or shipping, and provides an immediate refund. Retailers using Happy Returns save money through aggregation and enjoy increased conversions and customer loyalty and satisfaction. Join the Happy Returns team as we make returns beautiful and usher in the next generation of happy shopping.

Thrive Here & What We Value1. Fully Remote Work Environment | 2. Loved by Shoppers High NPS Score | 3. Endto-End Solution for Returns | 4. Passionate about Taking Returns off Customers' Plates | 5. Diverse Team with a Welcoming and Respectful Work Environment</s> | 1. Collaborative work environment | 2. Proactive attitude towards identifying and improving warehouse processes. | 3. Dependable and hardworking individuals who are eager to contribute to a growing, fastpaced environment.</s> | 1. Competitive Pay with Bonus Available for Eligible Positions | 2. Generous Time Off, Including Unlimited PTO for Exempt Employees, and 12 Holidays | 3. Medical, Dental, and Vision Insurance | 4. Maternity, Bonding, and Family Care Leave | 5. 401(k) Matching | 6. Employee Discount Program for Retailers and Other Providers</s> | 1. Be part of a dynamic, purposedriven team redefining the returns experience. | 2. Work on meaningful projects that prioritize sustainability and customer satisfaction. | 3. Enjoy competitive compensation, benefits, and opportunities for growth.</s> | 1. Globally Inclusive Company | 2. Respect for Human Differences | 3. Promoting Based on Performance | 4. Encouraging Professional Growth and Success</s> | 3. Fastpaced environment.</s> | 2. Emphasis on growth opportunities for employees | 3. Commitment to diversity and inclusion | 4. Focus on sustainability and reducing waste | 5. Fastpaced and dynamic work environment</s> | Opportunity to help shape the go-to-market strategy for fraud prevention solutions | Collaborative and fast-paced team</s> | Opportunities for professional growth and development | Flexible work schedule options | Recognition for outstanding performance</s>

MBA Summer Intern