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Case Manager I


Schedule: Monday-Friday 8:00am - 4:30pm

Summary


The Case Manager I plays a critical role in supporting individuals and families within PermanentSupportive Housing (PSH) programs. This position involves providing comprehensive casemanagement services to clients, ensuring they receive the necessary support to maintain stablehousing. Key responsibilities include conducting home visits, assessing client needs, coordinatingservices, facilitating access to community resources, and providing crisis intervention when needed.The Case Manager I will also assist clients with applications for benefits, referrals, and transportationto essential appointments.

This role requires strong communication and advocacy skills, as well as acommitment to the principles of Housing First and Trauma-Informed Care. The ideal candidate willhave experience in social services, case management, and a demonstrated ability to work effectivelywith vulnerable populations.

Essential Functions


· Comprehensive Client Support: Provides ongoing intensive support to clients, includingassessing, evaluating, and coordinating services. This also involves crisis intervention,assisting with applications for benefits, and making referrals to community resources.· Housing Advocacy: Communicates with and advocates to landlords to help clients obtainand maintain housing placements, ensuring their stability and addressing any issues thatarise.· Case Documentation: Prepares, presents, and documents client cases thoroughly,maintaining accurate records and ensuring compliance with organizational and regulatorystandards.· Multidisciplinary Team Participation: Actively participates as a member of amultidisciplinary team, contributing to client case presentations and collaborating oncomprehensive care plans.· Employment and Benefits Assessment: Assesses clients for employment opportunities,social security, and disability insurance eligibility.

Gathers necessary records andschedules treatment to support clients' financial stability.· Client Transportation: Transports clients to medical appointments, income-relatedappointments, referral services, and other critical services essential for their case planprogress and housing stability.· Service Delivery in Field Settings: Uses agency vehicles to deliver individualized services toclients in various communities, ensuring accessibility and tailored support.· New Hire Training Support: Assists in training new hires by providing shadowingopportunities, role modeling, and guidance to ensure they are well-prepared for theirroles.· Client Meeting Coordination: Plans, coordinates, and facilitates client orientation sessions, meetings, and events to support their integration and engagement in the program.· Database Management: Enters, monitors, and updates client information in the database, ensuring accurate and current records are maintained. · Crisis Response: Provides timely and effective crisis intervention to ensure client safety and well-being during high-stress situations. · Peer Support: Supports colleagues by sharing knowledge and resources, contributing to a collaborative and effective team environment · On-time completion of assigned training and policies. · Performs other duties as assigned.

Qualifications


· Bachelor's Degree (some grants require this level of education) in a Social Services field orequivalent experience.· At least 6 months of experience working with underserved families in a social service setting.· Basic user of MS Office.· Be at least 21 years of age with a minimum of 3 years of driving experience; possess a validCalifornia driver's license; and have no Class 1 or more than two Class 2 violations within thepast 36 months.· Participate in an annual Tuberculosis screening and/or other screenings when necessary.· Bilingual (English/Spanish) preferred.· Be able to pass a background check and Live scan.About Father Joe’s VillagesAt Father Joe’s Villages, we’re looking for compassionate, mission-driven individuals to join our teamand help us end homelessness one life at a time.

Our work is driven by our C.R.E.E.D which is thefoundation for our interactions with clients, volunteers, other staff members and the community atlarge:Our Values· Compassion-Concern for others and the desire to assist.· Respect-An act of giving particular or special regard.· Empathy-Understanding and being aware of and sensitive to the feelings, thoughts, and theexperience of others without judgment.· Empowerment-Helping others to help themselves.· Dignity-All people are considered worthy of our esteem. 21.82 To 24.56 (USD) Annually

Life at Father Joe's Villages

Thrive Here & What We Value1. Participating in SUD-related community events and acting as a liaison between the program and larger treatment provider community2. Identifying and coordinating appropriate training for skills development, including MI, Harm Reduction, MAT, etc.3. Conducting SUD trainings for staff and surrounding community4. Collaborating with clinical staff to develop individualized treatment plans5. Ensuring compliance with laws and maintaining licensure as a Certified substance use disorder facility6. Supportive Housing Custodian providing custodial services, sanitation methods, and assisting tenants in acheiving health standards7. Positive mission-driven reputation8. Diverse community of coworkers and donors9. Professional demeanor at all times10. Commitment to delivering high-quality service in a supportive and respectful manner
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