Director, Talent Development

About Us

At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. Our product supports practitioners on their clinical journey to becoming licensed, helps them manage their business and practice once they’re up and running, and enables new clients to discover and interact with practitioners. Taking a practitioner-first approach in everything we do makes it possible for health and wellness practitioners to devote more time to their clients while they use SimplePractice to start, grow, and maintain a successful private practice.

The Role

We’re seeking a Director of Talent Development to build a dynamic, scalable learning and talent management function from the ground up. This role is perfect for an experienced, hands-on leader ready to build our talent development strategy from scratch and deliver high-impact programs in a fast-growing, remote-first environment.As a team of one to start, you will design, build, and deliver learning and development programs at scale for employees across the company, including a growing number of employees in Latin America.

You will also play a key role in developing and implementing talent management practices in partnership with other People & Culture leaders and stakeholders across the business, including performance management, organizational health and effectiveness, and succession planning.You’ll be responsible for assessing the needs of the business and prioritizing initiatives ranging from leader and manager development, to self-service elearning offerings for all employees, to advising and supporting function-specific training for high-potential entry level new hires, to reviewing and improving performance and talent management practices. You’ll collaborate with leaders across the business to ensure talent development is engaging, effective, and aligned with SimplePractice’s culture. In addition to learning and talent programs, you’ll also maintain, manage, and recommend improvements to related systems and infrastructure, leveraging AI technology, including LMS, learning and talent assessment, and learning and talent analytics and reporting. Over time, you’ll build and expand the function in line with business needs, with the potential to hire and manage additional team members.We’re looking for someone who thrives in ambiguity, builds strong relationships, and isn’t afraid to get into the details and execute.

You’ll influence at all levels of leadership while also rolling up your sleeves to manage the details, thriving in fast-paced, evolving environments. A coaching mindset, formal learning methodology expertise, and experience implementing training on both soft skills and technical skills will set you up for success.

Responsibilities:

Develop and implement a talent development strategy that aligns with company goals and fosters a culture of learning, inclusion, performance, and growth
Partner with subject matter experts to build scalable training programs for multiple functional areas, including training on highly technical skills
Create and deliver leadership development programs for leaders at all levels, from front-line managers to mid-level and senior leaders
Design, roll out, and oversee inclusive and equitable talent management practices, including performance management, organizational health and effectiveness, and succession planning
Act as a trusted advisor to stakeholders across the organization, influencing and driving engagement in learning and talent management initiatives
Manage eLearning content creation and the Learning Management System (LMS), as well as other learning and talent management systems and infrastructure
Source and manage vendor relationships, ensuring high-quality and cost-effective learning and talent management solutions
Measure the effectiveness of learning and talent management initiatives and continuously improve based on data and feedback
Stay current on learning and talent management trends, tools, and technologies, bringing innovative approaches to talent development at SimplePractice

Desired Skills & Experience:

10+ years of experience in Learning & Development and/or related fields, with a strong background in building programs from the ground up
Strategic thinker with strong interpersonal skills, able to build relationships at all levels and navigate complex organizational dynamics and a high-growth, fast-paced business environment
Comfortable balancing strategic leadership with hands-on execution, including day-to-day administrative tasks as well as managing budgets, sourcing vendors, and negotiating contracts
Expertise in both soft skills and technical training, and a demonstrated ability to partner effectively with technical teams to deliver specialized training
Hands-on experience in program design and facilitation, including for remote, hybrid, and international audiences, with formal training in learning methodologies preferred
Experience with talent management frameworks and programs, including performance management, engagement surveys, organizational health and effectiveness, and succession planning
Coaching mindset and strong facilitation and public speaking skills, able to engage and motivate diverse audiences effectively
Tech savvy and proficient in using and managing talent systems and infrastructure, leveraging AI, such as eLearning software, LMS management, and talent management tools

Base Compensation Range:

$185,000 - $210,000 annuallyBase salary is one component of total compensation. Employees may also be eligible for an annual bonus, equity or commission. Some roles may also be eligible for overtime pay.The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.

Benefits:

We offer a competitive benefits program including:

Medical, dental, vision, life & disability insurance
401(k) plan with company match
Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
Mental health resources
Paid parental leave & Backup Care
Tuition reimbursement
Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice.

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

Life at SimplePractice

Practice management made simple - the complete platform for health and wellness professionals in private practice. SimplePractice is the industry-leading practice management software for health & wellness professionals to manage their businesses, with features like AutoPay, online booking, Telehealth, and customizable documentation and notes. Save time with SimplePractice so that you can spend time on the things that matter. Secure. Smart. Simple!

Thrive Here & What We Value1. Practitionerfirst approach in everything we do | 2. Dedicated team that strives to improve the health and wellness industry by building innovative solutions for practitioners and their clients | 3. Unparalleled support for customers | 4. Passionate about collaboration and technology to provide a worldclass experience for customers | 5. Nontraditional business hours availability, including weekends and evening hours, to help manage response time goals throughout the entire week.</s> | Practitioner-first approach in everything we do | Health and wellness industry focus | Suite of products to support practitioners on their clinical journey</s> | SimplePractice values simplicity, humility, and collaboration | Emphasis on empowering private practices to succeed | Focus on generating a positive impact in the mental health industry | Multinational teams with opportunities for participation in face-to-face meetings both in Mexico and the US</s> | 1. Dedicated team focused on improving the health and wellness industry by building innovative solutions for practitioners and their clients. | 2. Allin-one platform to manage practices and tools/resources to thrive as a practitioner/business owner. | 3. Competitive benefits program including privatized medical, dental & vision coverage, work from home stipend, flexible time off (FTO), wellbeing days, paid holidays, summer Fridays, monthly meal reimbursement, holiday bonus, 15day Aguinaldo, hybrid work schedule & catered lunch. | 4. Employee Resource Groups (ERGs) for a diverse and inclusive workplace culture.</s> | Empowering clinicians through data-driven innovations | Welcoming and dynamic environment for AI enthusiasts</s> | Dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients | All-in-one platform to manage their practice and tools and resources to thrive as a practitioner and business owner | Small business owners who dedicate their careers to helping others</s> | 1. Innovationdriven | 2. Customercentric | 3. Collaborative | 4. Supportive | 5. Resultsoriented</s> | Practitioner-first approach in everything we do makes it possible for health and wellness practitioners to devote more time to their clients while they use SimplePractice to start, grow, and maintain a successful private practice. | Dedicated team focused on improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients.</s> | Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays | Holiday Bonus, 15-day Aguinaldo | California Job Applicant Privacy Notice</s> | Dedicated team is focused on improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients.</s> | Dedicated to improving the mental health industry through innovative solutions for professionals and clients | Focus on supporting professional success while providing exceptional customer service | Emphasis on teamwork and collaboration across departments</s> | We think big | Take simplicity seriously | Come as we are | Act with humility | Built on trust</s> | Supporting customer success is our top priority at SimplePractice.</s> | Innovative Solutions for Practitioners and Clients | Geographically Diverse Business Units | Flexible Time Off and Wellbeing Days | Holiday Bonus and Aguinaldo | Hybrid Work Schedule and Catered Lunch</s> | 2. Dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. | 3. Focus on supporting practitioners on their clinical journey to becoming licensed, helping them manage their business and practice once they’re up and running, and enabling new clients to discover and interact with practitioners.</s> | SimplePractice is headquartered in Los Angeles, California, but we have team members who work and live across the United States, Dominican Republic, Mexico City, and Ukraine. | We are the world’s leading health practice management software. | Our mission is to empower private practices to thrive. | At SimplePractice, culture is our foundation. It influences the way we work, how we serve our customers, and how we approach accomplishing our mission. | We have five core values that we strive to embody every day: We think big, take simplicity seriously, come as we are, act with humility, and are built on trust. | Connection and collaboration are also key to our success. You will work with our talented multi-national teams and have opportunities to participate in onsites in both the US and Mexico.</s> | 2. Health and wellness industry focus | 3. Innovative solutions for practitioners and their clients | 5. Competitive benefits program including privatized medical, dental & vision coverage, work from home stipend, flexible time off, wellbeing days, paid holidays, summer Fridays, monthly meal reimbursement, holiday bonus, 15day Aguinaldo, hybrid work schedule & catered lunch, relocation bonus for candidates joining us from a different city.</s> | Culture is everyone's responsibility at SimplePractice | Connection and collaboration are key to success | Startup Savvy: understanding the fast pace, scrappiness, and flexibility required for success | Collaborative and inclusive work environment that embodies continuous learning and growth.</s> | Health and wellness practitioners can devote more time to their clients while they use SimplePractice to start, grow, and maintain a successful private practice.</s> | At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. | Our product supports practitioners on their clinical journey to becoming licensed, helps them manage their business and practice once they’re up and running, and enables new clients to discover and interact with practitioners. | Taking a practitioner-first approach in everything we do makes it possible for health and wellness practitioners to devote more time to their clients while they use SimplePractice to start, grow, and maintain a successful private practice.</s> | Empowering Private Practices to Thrive | World's Leading Health Practice Management Software | Five Core Values: Think Big, Take Simplicity Seriously, Come as You Are, Act with Humility, Built on Trust | Opportunities for Participation in Onsites in both the US and Mexico</s> | 1. We think big | 2. Take simplicity seriously | 3. Come as we are | 4. Act with humility | 5. Built on trust</s> | 1. Practitionerfirst approach in everything we do makes it possible for health and wellness practitioners to devote more time to their clients while they use SimplePractice to start, grow, and maintain a successful private practice. | 2. Dedicated team that is committed to improving the health and wellness industry by building innovative solutions for practitioners and their clients. | 3. Highperforming team where your insights will directly impact key business decisions. | 4. Fastpaced environment with opportunities to shape the future of our financial planning and bring innovative solutions to complex problems.</s> | Focus on improving the health and wellness industry by building innovative solutions for practitioners and their clients.</s> | Passionate about driving growth and making a meaningful impact in the healthcare IT space. | Values transparency, inclusivity, and professional development.</s> | SimplePractice is headquartered in Los Angeles, California, but we have team members who work and live across the United States, Dominican Republic, Mexico, and Ukraine. | We have five core values that we strive to embody every day: thinking big, taking simplicity seriously, coming as we are, acting with humility, and being built on trust. | Connection and collaboration are also key to our success. You will work with our talented multi-national teams and have opportunities to participate in on-sites in both the US and Mexico.</s> | 1. Dedicated to Improving the Health and Wellness Industry by Building Innovative Solutions for Practitioners and Their Clients | 2. Allin-one Platform to Manage their Practice and Tools and Resources to Thrive as a Practitioner and Business Owner | 3. Passionate about Taking Complexity out of Health Insurance for Practitioners and Their Clients, and Expanding Access to Affordable Care | 4. Strong Focus on Innovation and Growth in our Insurance Product Offerings | 5. Collaborative Environment with Crossfunctional Teams and Stakeholders | 6. Competitive Benefits Program including Medical, Dental, Vision, Life & Disability Insurance, 401(k) Plan with Company Match, Flexible Time Off (FTO), Wellbeing Days, Paid Holidays, Summer Fridays, Mental Health Resources, Paid Parental Leave & Backup Care, Tuition Reimbursement, and Employee Resource Groups (ERGs)</s> | Dedicated team that is passionate about improving the health and wellness industry by building innovative solutions for practitioners and their clients | All-in-one platform to manage practices and tools/resources to thrive as a practitioner/business owner | 1. Competitive Benefits Program | 2. Flexible Time Off (FTO), Wellbeing Days, Paid Holidays, and Summer Fridays | 3. Mental Health Resources | 4. Paid Parental Leave & Backup Care | 5. Tuition Reimbursement | 6. Employee Resource Groups (ERGs)</s> | Emphasis on collaboration and connection across multiple countries | Opportunities for in-person or remote work | Focus on empowering clinicians to streamline their private practices | Guided by five core values: We Think Big, We Take Simplicity Seriously, We Come As We Are, We Act With Humility, and We Are Built On Trust</s> | Simple mission: contributing to the success of private medical consultations | Five fundamental values guiding daily work: thinking big, taking simplicity seriously, acting humbly, basing decisions on confidence, and seeing culture as a shared responsibility for growth and improvement | Collaborative and connected team environment with opportunities for virtual collaboration and in-person teamwork in both US and Mexico offices | Competitive benefits package including medical, dental, and vision coverage, catered lunch service, monthly meal reimbursements, paid vacations, wellness days, and recoupment periods | Salary range of MXN $30,000 - $38,000 per month (base salary component of total compensation)</s> | Practitioner-first approach in everything they do | Health and wellness practitioners can devote more time to their clients while using SimplePractice to start, grow, and maintain a successful private practice.</s> | We offer a competitive benefits program including: Medical, dental, vision, life & disability insurance | 401(k) plan with company match & employee stock purchase plan (ESPP) | 1. Telecommuting Permitted | 2. Competitive benefits program including medical, dental, vision, life & disability insurance | 3. Flexible Time Off (FTO), wellbeing days, paid holidays, summer Fridays, mental health resources, paid parental leave & Backup Care, tuition reimbursement, Employee Resource Groups (ERGs)</s> | Mission oriented team dedicated to improving the mental health industry by building a suite of innovative solutions for practitioners and their clients | Well positioned to build on its market leadership position backed by Vista Equity Partners and General Atlantic | Play key leadership role within SimplePractice to define and build highly innovative software solutions to enable rapid expansion within the Health Plan and Employer segments | Collaborate with Product and Engineering teams to rapidly test and iterate to evolve product offering to these segments while creating dual-sided value for solo and small group mental health practitioners</s>

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