Are you a highly organized problem-solver with a passion for making processes run smoothly? Do you thrive in a fast-paced, people-focused environment? Join beqom as our new Business Administrator and help us drive operational excellence while contributing to a mission that truly matters—pay equity.
This role is perfect for someone who loves variety in their day, enjoys working across teams, and takes pride in keeping things running efficiently behind the scenes. From managing project workspaces and partner onboarding to tracking customer engagement and resolving support queries—you’ll play a key part in ensuring a seamless experience for our clients and internal teams.About usAt beqom, we’re not just a tech company—we’re on a mission to close the pay gap. Our enterprise software is used by leading global brands to build fair, transparent, and effective compensation strategies.
We empower organizations to achieve pay equity, and in doing so, we help them build happier, more motivated workforces.When you join beqom, you’re joining a global team of passionate, driven individuals who care about making a real impact. We value collaboration, curiosity, and a get-it-done attitude.What will you be doing?Project Workspace Administration • Set up and maintain project workspaces for both internal and external teams • Manage access permissions and coordinate workspace updates • Troubleshoot and resolve workspace-related issuesPartner Administration • Maintain up-to-date partner profiles and system records • Coordinate partner onboarding and offboarding • Act as the go-to person for partner-related questionsCustomer & User Engagement Reporting • Track and report on platform usage, customer feedback, and satisfaction metrics • Support the services team by highlighting key insights and recurring trends • Contribute to initiatives aimed at improving customer retentionSupport Ticket & Customer Service Operations • Administer support ticket reporting and trend analysis • Resolve basic operational queries and service requests • Provide light troubleshooting and instance admin supportYou’ll report directly to the Head of Client Services at PayAnalytics by beqom.What are we looking for?Qualifications: • Bachelor’s degree in Business, HR, or a related fieldSkills & Experience: • Sharp organizational and analytical skills • A proactive, customer-first approach • Experience in project or administrative roles • Familiarity with data reporting and customer success metrics • Basic troubleshooting and customer support experience • Bonus points for experience in HR, pay equity, compensation/benefits, or consultingLanguage: • Full fluency in English (written and verbal)Why join us? • Be part of a mission-driven company tackling real-world inequality • Work with a diverse, global team that values innovation and transparency • Grow your skills in a supportive, fast-paced environment • Help build a world where everyone is paid fairly for their workIf you’re looking for a role where your work truly makes a difference, we’d love to meet you.
Apply now and be part of the pay equity movement!
