Sales Development Representative Manager

Description

Are you a natural leader with a passion for building high-performing sales teams?Keycafe is looking for an SDR Manager to lead, mentor, and scale our outbound sales development team. This role is perfect for someone who thrives in a fast-paced SaaS environment, loves working with data, and is excited to coach reps towards exceeding their targets.In this role, you’ll:

Manage a team of outbound and inbound SDRs across remote locations.
Develop sales playbooks, emails, call scripts, and outreach strategies that drive conversions and optimize over time.
Monitor performance metrics, coach and train SDRs, and provide actionable feedback to boost results.
Analyze SDR activity and performance data to optimize the sales funnel.
Collaborate with marketing and the account management teams to align messaging and campaign execution.
Lead by example with high-quality outreach, when needed, to support team efforts.
Attend trade shows from time to time to serve as a Keycafe sales representative.

Requirements

Proven experience managing SDRs or inside sales teams in a B2B SaaS environment.
Strong understanding of outbound sales strategy, KPIs, and lead qualification.Excellent coaching, leadership, and communication skills.
Experience with CRMs and sales engagement tools (Outreach, Salesforce, etc.).
Fluent in English (written and spoken).
Based in Dallas or Houston.

Benefits

Annual compensation:

50,000 USD base + 30,000 USD performance-based bonus

Work-from-home flexibility Great team culture Training & development opportunities Performance bonus plan

Why Join Keycafe?

Innovative, fast-growing tech company with a global presence. Fully remote role with flexible work arrangements. Lead a team and make a high-impact contribution to revenue growth. Work alongside a talented international team in a supportive environment.

About Us:

Keycafe is a Vancouver-based company with customers worldwide. Our Smartbox key management system enables businesses to securely manage key access for employees, guests, and customers. We serve clients across 40+ industries, including hospitality, car rental, and real estate, with integrations that streamline their daily operations.

Life at Keycafe

Your complete property access solution Keycafe provides solutions for property access management. Keycafe has enterprise level key exchange solutions for Real Estate Agencies, Cleaning Companies, Property Management Agencies. Keycafe also has a network of locations in 42 major cities to allow forward deployment of keys near properties. Keycafe essentially digitizes existing keys and allows key owners to go online and assign access to guests. Our partnership with Airbnb through the Host Assist program lets hosts integrate the Keycafe service with their bookings. This means the vacation home rental access issue is solved automatically. Once you set up the integration, every guest that books can automatically receive access to your homes keys and you receive a text message when your keys are picked up or dropped off by your guest. Vacation rental hosts no longer need to wait on guests who arrive late, stop for dinner en route, or have a flat tire. No need to take time off work, or beg friends and family to handle the key exchange with their guest. This solution will help property managers such as Airbnb hosts, manage their guests even when they are out of town or at work. Keycafe will also work for anyone in the neighborhood around a partner cafe to provide services from home cleaning, dog walking, package reception, and delivery. The idea for Keycafe came from personal pain. Clayton Brown was an Airbnb host and was almost ready to give up due to so many issues with getting keys to his guests. Looking for a solution yielded no help so we set out to create a solution for everyone. Keycafe now has over 800 locations in more than 45 cities worldwide and 8 languages.

Thrive Here & What We Value1. Supportive Team Environment that Values Open Communication and Growth2. RemoteFriendly Workplace with Flexible Hours to Fit Your Schedule3. Opportunity to Work with Clients from a Wide Range of Industries4. Competitive Compensation: Annual Base Salary (varies by experience and qualifications)5. Commission-Based Compensation Program (30-50% of total compensation, performance-dependent)6. Bonus ($300-$800 per month based on meeting KPIs)7. Work Equipment: Apple MacBook, monitor, keyboard, and mouse provided8. Music Subscription: Spotify, Apple Music, or similar covered9. Cell Phone Plan: Coverage for a typical singleperson plan10. Wellness Budget: Annual budget for physical/mental wellness expenses (gym memberships, fitness classes, mental health apps)11. Career Development Budget: Annual allocation for professional courses or certifications12. Paid Time Off: 18 days annually plus local statutrancial holidays and birthday off13. Sabbaticals: Additional PTO after 2 and 5 years of employment14. Parental Leave: 4 weeks of paid maternity/paternity leave