Run clinic operations. Lead the patient flow.
We’re hiring a Patient Operations Manager to take charge of patient access, scheduling, and clinic-level efficiency across a network of physical therapy clinics in
San Diego and Orange County. You’ll be based in San Diego and travel to other locations monthly.
What you’ll do:
- Own day-to-day ops: call-outs, staffing, intake, scheduling, insurance, and customer service
- Track and report on key metrics—referral response time, visits/hour, no-shows, call handling
- Supervise admin teams: health info, staffing, benefits coordination
- Co-manage front-desk staff with local clinic managers
- Cut patient wait times and improve the experience
- Help recruit, train, and build a strong clinic team
- Handle patient complaints and solve system-level issues
- Visit each clinic monthly to keep things aligned
What you bring:
- 2+ years managing clinic or patient access operations
- Bachelor’s degree in healthcare, business, or similar
- Strong people management skills—you’ve hired, coached, and improved team performance
- You’ve worked with EMRs, CRMs, call center tools, and know how to pull the right reports
- You’re organized, cool under pressure, and good at solving real-time problems
- Bonus: You’ve worked in physical therapy or MSK-focused clinics
- Extra bonus: You’ve managed multiple clinic locations or teams
What you get:
- $100K–$120K salary (DOE)
- Health, dental, and vision coverage
- FSA, life & disability insurance
- 401(k) with match
- PTO and wellness benefits
- Tuition support
- Career development opportunities
If you know how to lead teams and keep clinics running smooth, apply now.
