Description
Do you love sitting in traffic? Neither do we! At INRIX, our mission is to help the world avoid global gridlock by empowering cities, drivers, and businesses around the world to keep vehicles moving smarter, safer, and more efficiently. We are a company filled with people who are passionate about our customers and building products which facilitate efficiency and safety in how the world travels. We do data on a massive scale. INRIX is looking for a Systems Administrator to join our Helpdesk team.
This is an awesome opportunity for an ambitious individual to jump in with a highly productive team building and supporting both our end-user experience and the systems they rely on. We are highly focused on moving to 100% cloudified systems and delivering a highly secure and self-service experience using the latest tools available. The position is based in Kirkland, WA and is hybrid with four days in the office and Friday WFH.Job Responsibilities:
- Deliver a World Class End User Experience: Provide hands-on, front-line support, leading by example to ensure timely issue resolution, coordinate ticket management, and drive continuous improvement in end-user support processes.
- Manage Microsoft 365 Environment: Administer and optimize Microsoft 365 services (including Exchange Online and Teams) to meet organizational security, compliance, and performance standards.
- Entra ID (Azure AD) & Identity Management: Own user account lifecycle (provisioning, deprovisioning, and role assignments) and administer Conditional Access and privileged access management policies.
- Endpoint Security & Management: Configure and administer Microsoft Intune and Defender for endpoints, ensuring all devices meet security, patching, and compliance requirements.
- Automation & Scripting: Develop and maintain PowerShell scripts and API integrations to reduce manual workloads and improve overall operational efficiency.
- Security Leadership & Awareness: Define and enforce security policies, identify vulnerabilities, and lead organization-wide security education to bolster end-user awareness and practices.
Required Skills:
- Demonstrated Entra ID experience including account lifecycle management, privileged access management, Conditional Access policies, and other identity security tools and practices.
- Microsoft 365 experience, including strong Exchange knowledge.
- Automation experience with PowerShell and APIs – We’re not fans of repetitive tasks!
- Experience configuring Microsoft Intune and Defender to protect Windows 10/11 and MacOS endpoints.
- Security Experience and Knowledge – Help us define practices and processes for improving the security awareness of the entire organization and delivering a secure experience.
- Ability to independently plan and implement IT initiatives, communicating with stakeholders and balancing competing priorities.
- Working knowledge of network concepts and troubleshooting.
- 5+ Years Experience
Why INRIX?
- Work with an amazing team with a focus on being the best and making the world a better place.
- Help solve complex real-world problems with big data.
- Ranked as one of the top places to work in the Seattle area for multiple years.
- Competitive Salary, Benefits, and 401K matching.
- Open vacation policy, it’s unlimited and always has been.
- Plethora of snacks, drinks, lunches, and opportunities for folks to get to know other people in the company.
- A boat on Lake Washington. You get your license, and we’ll pay for the gas.
- The people and passion. Meet and work with people that are smart, helpful, and love what they’re doing and geek out on it. Have the opportunity to make a big impact on both the company and our customers.
The compensation range for this role is $80,000-$110,000 including base and bonus. Compensation may vary based on skills, experience, and location. INRIX may modify the pay range at any time.Are you ready to join a different kind of company? Exciting things are happening all the time. Come join us! #LI-MS1#LI-Hybrid
