About Netskope
Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo.
Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive.Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope.
About the Job
As part of the SaaS/IaaS App research team (App connector team), you will have an opportunity to work on world class CASB solutions that protect thousands of SaaS applications including new generation GenAI apps.
What's in it for you
In this role you will be a key member of theCASB In-line Team and supporting our in-line CASB and SWG products, both of which have been recognized by Gartner as market leaders in their Magic Quadrant reports:Netskope CASB in Gartner 2024 SSE Magic QuadrantNetskope SWG in Gartner 2024 SSE Magic QuadrantThe team plays a crucial role in validating the intelligent content developed for the Netskope App Context Engine, which inspects SaaS/IaaS/GenAI applications and web traffic to identify user activities and extract objects supporting features such as DLP, threat scanning, encryption, and quarantine.
We are looking for passionate, innovative, and self-driven QA engineers who bring strong technical expertise and a quality-first mindset to ensure high-quality, defect-free deliveries.
What You Will Be Doing
- Understand the use cases and work flows of various enterprise SaaS/IaaS services/solutions.
- Involve in requirements gathering from Product Managers and design discussions.
- Design test plans & test strategy documents and closely work with the development team to cover all aspects of the features being developed.
- Development of automation scripts parallel to feature development to enable CI/CD. (i.e. Day 0 Automation)
- Follow the Test process, QE best practices and suggest improvements.
- Work closely with the technical support team to handle customer escalations. Analyze the test gaps that resulted in customer issues and improve test plan/strategy.
- E2E ownership from feature testing to production deployment to monitoring & alerting.
- Work closely with the development team and other stakeholders in various phases of product development to ensure alignment with strategy, planning, risks and mitigations.
- Participate in all test scripts/code reviews.
- Design and develop monitoring pipelines and algorithms to proactively detect changes in SaaS application network traffic patterns and behavioral anomalies
Required Skills And Experience
- 3–7 years of hands-on testing experience, including automation, with a focus on enterprise network and security technologies.
- Strong proficiency in programming languages such as Python or Java (with a preference for Python).
- Expertise in Selenium-based UI automation and RESTful Web Services testing.
- Deep understanding of the TCP/HTTP(S) protocol suite and web content analysis.
- Familiarity with common web data formats including JSON, MIME, XML, and HTML.
- Prior experience in testing solutions related to HTTP content.
- Good working knowledge of Linux environments.
- Exposure to cloud platforms such as AWS, Azure, or GCP, and familiarity with cloud-native technologies like Docker, Kubernetes, and open-source tools is a plus.
- Understanding of security products such as Secure Web Gateways (SWG), web proxies, or other cloud security solutions is highly desirable.
Additional Skills
- Demonstrated ability to thrive in dynamic, fast-paced environments with a strong record of delivering innovative and practical solutions.
- Experience or familiarity with big data analytics is preferred.
- Highly motivated, proactive, and ready to take initiative in addressing customer needs with urgency and diligence.
- Embraces innovation and thinks creatively to generate original ideas and solutions.
- Strong verbal and written communication skills.
Education
- B.E / B.Tech or equivalent required, MSCS or equivalent strongly preferred
#LI-JB3Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.
