What You'll Do
- Serve as primary POC to manage client data through the ediscovery lifecycle
- Communicate with DISCO Project Managers and DISCO clients about project milestones
- Create review workflows and administer DISCO databases
- Develop advanced knowledge of the DISCO platform and its capabilities in order to advise clients on best practices for early data assessment, document review, production, depositions, and trial
- Build rapport and establish open communication with clients regarding DISCO usage, status reporting, and core product functionality
- Deliver product training to attorneys, paralegals, and litigation support specialists
- Provide feedback and feature requests to the product and engineering teams
- Collaborate with cross-functional team members, including other Project Managers, Forensics, Data Operations, Disco Desk, and Client Success, to help solve challenges and manage clients through those solutions to create the best client outcome
Who You Are
- Minimum of 2 years of ediscovery project management experience at a law firm, in-house legal department, or service provider
- Deep knowledge of one or more industry standard ediscovery platforms, such as DISCO, Relativity, Recommind, or Concordance
- Excellent written and verbal communication skills with a focus on detail, organization, and responsiveness
- Successfully able to manage multiple fast-paced projects simultaneously
- Strong problem-solving and analytical-thinking skills to troubleshoot technical challenges and craft creative solutions
- Committed to providing excellent service and support, both internally and externally
- Flexible and adaptable to changing priorities, scope, and technology
- Able to work independently and as part of a team
- Familiar with data collection and processing software, such as DISCO, LAW, Cellebrite, Relativity Processing, Nuix, X1, EnCase, FTK, and others
- Bachelor’s degree required
Even better if you…
- Have worked at a Consulting firm or provided consultative solutions in ediscovery
- Are certified in ediscovery platforms and applications, such as DISCO, Relativity, Nuix, LAW, or Brainspace
- Have experience working for a litigation support group at a law firm/corporation or working closely with lit support groups in your previous roles
- Have a JD
- Have worked for a software company
Perks of DISCO
- Open, inclusive, and fun environment
- Benefits, including medical and dental insurance
- Competitive salary plus discretionary bonus
- Opportunity to be a part of a startup that is revolutionizing the legal industry
- Growth opportunities throughout the company
About DISCO
DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise data that is relevant or potentially relevant to legal matters. Are you ready to help us fulfill our mission to use technology to strengthen the rule of law? Join us! We are an equal opportunity employer and value diversity.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
