PROFILE:
As a member of the Sales team the Lead Development Representative (LDR) drive demand for an organization's products and solutions in a variety of ways, including further qualifying leads that have been generated by marketing and scored by means of several platforms managing and qualifying inbound leads from web properties, live chat conversations and phone inquiries. You will be responsible for engaging and following up with customers to create sales opportunities. Strong communication skills, persistence, persuasiveness and nurturing is required to be successful in this position.
PRIMARY RESPONSIBILITIES
- Communicate with customers and prospects by phone and email
- Inbound Sales Line
- Initiate and follow up on Inbound Sales Leads.
- Directs all leads immediately to their respective Territory Representative within the hour.
- Support ongoing Campaigns when needed to gain further traction
- Support the Sales Teams with client engagement when needed
SKILLS AND EXPERIENCES:
- 1 to 2 years of experience in a business development, lead generation role would be preferred
- Exceptional telephone and customer service skills with an interest in speaking with new people
- Proven experience in business development, sales or inside sales experience would be considered an asset
- Organized, deadline driven and detail-oriented individual
- Strong verbal and written English language communication skills
- Demonstrated ability to interact with all levels of professionals
- Experience with a CRM system is required; preferably Sales Force
- Solid experience with Microsoft Office; Word, Excel, PowerPoint
- A self-motivated individual who enjoys working on a collaborative team
- A dynamic individual who will go "above and beyond"
- Solid references
