PROFILE:
As a member of the Sales team the Lead Development Representative (LDR) drive demand for an organization's products and solutions in a variety of ways, including further qualifying leads that have been generated by marketing and scored by means of several platforms managing and qualifying inbound leads from web properties, live chat conversations and phone inquiries. You will be responsible for engaging and following up with customers to create sales opportunities. Strong communication skills, persistence, persuasiveness and nurturing is required to be successful in this position.
PRIMARY RESPONSIBILITIES
- Communicate with customers and prospects by phone and email
- Inbound Sales Line
- Initiate and follow up on Inbound Sales Leads.
- Directs all leads immediately to their respective Territory Representative within the hour.
- Support ongoing Campaigns when needed to gain further traction
- Support the Sales Teams with client engagement when needed
SKILLS AND EXPERIENCES:
- 1 to 2 years of experience in a business development, lead generation role would be preferred
- Exceptional telephone and customer service skills with an interest in speaking with new people
- Proven experience in business development, sales or inside sales experience would be considered an asset
- Organized, deadline driven and detail-oriented individual
- Strong verbal and written English language communication skills
- Demonstrated ability to interact with all levels of professionals
- Experience with a CRM system is required; preferably Sales Force
- Solid experience with Microsoft Office; Word, Excel, PowerPoint
- A self-motivated individual who enjoys working on a collaborative team
- A dynamic individual who will go "above and beyond"
- Solid references
Life at TriMech
Thrive Here & What We ValueExtensive use of Oracle NetSuite and the SOLIDWORKS VRCLimited travel only required for visiting clients on occasion to provide additional or escalated on-site support</s> | TriMech Enterprise Solutions team enables innovation by applying technology to streamline business processes, reduce costs, and improve efficiencies throughout the product life cycle. | The company's unique "Digital to Physical" product portfolio includes CAD, CAE, PLM, MFG, and business analytics solutions that help clients reduce costs and cycle times throughout product planning, development, manufacturing, and after-market service. | The Senior Applications Solution Architect for PLM supports the TriMech Enterprise Solutions team and sales staff to perform consulting services and presales/post sales activities. | The role leverages knowledge and technical expertise within the Global TriMech PLM team, our software partners, and industry best practices to perform consulting, software demonstrations, training, and technical support for TriMech's clients. | The company values proactive learning and continual development of advanced 3DEXPERIENCE and PLM skills with their software solutions to better provide services to their clients.</s> | Consistent track record of successful business to business software or professional services sales | Ability to travel within assigned region | Weekly in-person meeting required</s> | Highly Organized and Self-Motivated | Ability to Prioritize, Meet Deadlines, and Manage Changing Priorities | Desire to Take Charge and Innovate</s> | 1. Emphasis on developing and maintaining client relationships | 2. Focus on sales activities with existing customers and net new business | 3. Importance of identifying key business issues of accounts | 4. Value placed on presenting strong business solutions to prospects and customers | 5. Encouragement of team collaboration and innovation.</s> | 1. Digital to Physical Product Portfolio | 2. Streamlining Business Processes | 3. Reducing Costs and Improving Efficiencies | 4. Enabling Innovation</s> | 1. Collaborative work environment | 2. Emphasis on customer satisfaction and profitability | 3. Ongoing learning and development opportunities</s> | 1. Highly Organized and SelfMotivated with the Ability to Prioritize, Meet Deadlines, and Manage Changing Priorities | 2. Excellent Communication and Reporting Skills | 3. Strong Planning, ProblemSolving, and Decision-Making Skills | 4. Outstanding Leadership Skills and Ability to Delegate Duties Effectively</s> | Sense of urgency in addressing client issues | Tactful communication | Critical thinking</s> | 15. Utilizing expertise in SOLIDWORKS data management software to help customers achieve enhanced document control and streamline internal and external processes. | 16. Offering services to help customers transition from no data management to a fully customized solution, including training. | 17. Providing services that focus on growing or improving a customer’s existing Data Management systems.</s> | Collaborative Environment | Continuous Learning and Development Opportunities | Supportive Team Members</s> | 1. Growing Team | 2. Strong Interaction with Customers and Vendors | 3. Key Position within Finance team.</s> | 1. Focus on Lead Generation and Reporting | 2. Cross Branding within Various Platforms | 3. Thorough Assessment of Existing Processes and Tools | 4. Sense of Urgency and Cooperation</s> | 1. Growing Team Environment | 2. Strong Customer and Vendor Interaction | 3. Liaison Between Finance and Other Business Units for Dayto-Day Operational Issues | 4. Preparation and Review of Monthly Finance Team Reports</s> | Passionate and fast-paced work environment | Willingness to learn new machines, processes, materials, & approaches | Proactive problem-solving approach | Top-notch customer service</s> | 1. SelfStarter | 2. Effective Prospector for New Business and Growth of Existing Client Relationships | 3. Strong Communication Skills to Articulate TriMech Enterprise Solutions' Value Proposition and Proven Bestin-Class Approach | 4. Ability to Work Closely with Technical Services Organization to Recognize How Clients Can Benefit from Implementing Our Solutions | 5. Effective Campaign Execution Using Multiple Sales Channels | 6. Ability to Remain Organized and Maintain CRM Hygiene | 7. Understanding of Activities Required in Selling Technical Solutions to Solve HighLevel Business Problems (ROI, POC, CJ) | 8. Ambassador of the TriMech Way and Company Culture</s> | Client Satisfaction | Improving Renewal Rates</s> | 1. Innovative and ‘make it happen’ attitude | 2. Appreciation for meeting aggressive sales goals | 3. Experience with a CRM system, preferably Salesforce | 4. Proficient in MS Office Products</s> | 1. Focus on developing and maintaining client relationships | 2. Emphasis on planning and carrying out successful sales activities | 3. Importance of identifying key business issues of prospects and demonstrating capabilities to potential customers | 4. Value placed on responding to sales enquiries and following up with prospects | 5. Strong emphasis on maintaining forecasts, account management documentation, activity reports, and a working business plan for assigned territory.</s> | Results-Driven | Highly Motivated | Proactive Attitude | Goal-Oriented | Adaptable to a Fast-Paced Environment</s> | 1. Collaborative Environment | 2. Emphasis on Innovation and Creativity | 3. Focus on Continuous Improvement and Learning | 4. Strong Customer Service Orientation | 5. Encouragement of Professional Development</s>
