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Onsite Community Manager

Associated AssetScottsdale, Arizona, United StatesOnsite

Founded in 1990 AAM is celebrating over 30 years of being the industry leader of Professional HOA Management services in the United States. We specialize in the forward planning and strategic management of master planned, single family, condominium, active adult, urban high‐rise and mid‐rise communities. With over 800 employees among 12 offices in 11 states, AAM is a professional and reliable leader within our industry. For more information, visit
www.associatedasset.com.Here are just a few reasons why AAM may be the perfect fit for your career in HOA management:

  • Ranked by Phoenix Business Journal as a top company to work for in Arizona over the past 15 years!!!
  • 90 day training program for new managers
  • Use of cutting edge industry technology to streamline work processes
  • Work/life balance with flex days available and a manageable portfolio
  • Benefits that include medical, dental, vision, paid holidays and vacation, 401k with company match and more
  • Cell phone and mileage reimbursement
  • Continuing industry education (CAASP & CAAM)
  • Growth opportunities as we continue to be the fastest growing HOA management company in the US

Position Summary:


Primarily responsible for providing community management and effective customer service to designated communities/home owners through in-depth knowledge of Covenants, Conditions & Restrictions (CC&Rs) and management contracts.

Position Responsibilities:


  • In conjunction with the Board of Directors, manage the business of the association to maintain property values, foster positive owner/resident relations and quality of life for all Association members.
  • Utilizing exceptional leadership and interpersonal skills to develop a strong working relationship with community board members, committee members and owners.
  • Recommends and implements procedures that ensure compliance with federal, state and local laws regarding community association management and ensures compliance with state disclosure requirements for resale buyers.
  • Performs community tours as required, tracks community non-compliance issues, sends appropriate notices and follows established fine and collection policies.
  • Manages architectural control process ensuring compliance with established Design Guidelines and policies for Design Review, responsible for all communication with owners regarding compliance matters.
  • Plans, organizes and assists the Board in conducting Board and annual membership meetings, prepare and provide board packages and provide required notification of meetings.
  • Reviews monthly financials and submits A/P to the management company.
  • Establishes, drafts, executes and supervises community annual budget, manage capital improvements, review monthly financial statements, prepare variance reporting, monitor community A/P, delinquent accounts, approve and code all vendor invoices.
  • Secures competitive contract bids, presents comparative bid reviews, supervises and ensures compliance of executed contract terms and conditions and oversees community and contractor liability insurance requirements.
  • Supervises on-site association staff, chairs staff meetings, communicates and coordinates management activities.
  • Reviews incident reports, responds and implements timely solutions accordingly.
  • Performs other related duties as directed.

Knowledge, Skills and Abilities:


  • Excellent interpersonal skills: outgoing & communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression, strong public speaker.
  • Time Management: the ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
  • High attention to detail.
  • Experience working with HOA's or other entities that involved knowledge and enforcement of Governing Documents.
  • Exceptional organization and tracking skills.
  • Ability to function efficiently in a high volume, fast-paced environment.
  • Ability to proficiently utilize computer programs and company database systems, including Microsoft office, internet and e-mail systems.
  • Ability to interact and work positively and effectively with staff and residents at all levels.
  • Ability to work collaboratively and cooperatively within the department as well as with other departments.

Physical Demands & Work Environment:


  • Utilizing personal automobile for commuting to and from assigned communities.
  • Walking communities to inspect common areas per management contract.
  • Capable of working evenings and weekends as necessary.
  • Sitting and standing for moderate periods of time.

Life at Associated Asset

Established in 1974, Asset Property Management, Inc. specializes only in the management of community associations. It is our belief that each and every client account is distinctively unique and entitled to the most professional management service available within our resources.
Thrive Here & What We Value1. World-class amenities2. Collaborative Work Environment3. Positive Interactions with Staff at All Levels4. Superior Customer Service Skills5. Fast-Paced Environment6. Emphasis on teamwork and collaboration within departments7. Commitment to creating a positive work environment8. Proactive approach to management
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