The
Senior Manager/Director of Global Field Enablement will be responsible for executing MindBridge’s enablement plan, playing a pivotal role in empowering our customer-facing teams, partners and customers throughout the entire PADRE (Plan, Acquire, Deliver, Retain, Expand) customer engagement journey. This role will lead the design, development, and delivery or enablement content and a 3-level certification framework for each of the 12 key roles (evolve with business) in the customer journey.Reporting to the VP of GTM Operations, this leader will work cross-functionally with Sales, Marketing, Global Services, and Product to ensure consistent messaging, seamless execution, and scalable training and enablement programs.The ideal candidate is a hands-on executor with a proven track ability to translate strategy into action, build scalable enablement programs, and deliver measurable outcomes in fast-paced environments.Your responsibilitiesEnablement Strategy Execution
- Execute a global enablement strategy that drives performance across internal teams, external partners, and customers
- Build and deliver role-based onboarding, playbooks, and certification programs aligned to each stage of PADRE
- Collaborate with GTM leaders to implement enablement initiatives that support pipeline growth, campaign success, and deal velocity
- Define and report on KPIs to measure impact and effectiveness of enablement programs
Sales Messaging, Content & Product Readiness
- Collaborate with Product and Marketing to develop persona-specific messaging, objection handling, and value-based talk tracks
- Lead training for new product launches to ensure teams are equipped to articulate MindBridge’s value
- Continuously maintain and evolve enablement assets (e.g., slides, templates, demo scripts, competitive positioning)
Training Delivery & Sales Coaching
- Design and deliver both on-demand and instructor-led training across functions and geographies
- Launch and maintain a coaching framework for front-line leaders
- Own the execution of a three-tier certification program tailored to internal roles, partners, and customers
- Evaluate training impact and iterate based on feedback and performance data
Operational Excellence & Cross-Functional Collaboration
- Leverage and optimize tools like HubSpot, Gong, ChurnZero, and LMS platforms to improve workflow and visibility
- Coordinate enablement efforts across Sales, Marketing, and Global Services
- Establish structured feedback loops with field teams to continuously refine enablement strategy
- Lead and manage multiple priorities with focus on high-impact execution
Your qualifications & requirements
- 10+ years of experience in Sales, Enablement, Revenue Ops, or Marketing, with a focus on enterprise B2B SaaS, preferably AI in Accounting, Audit or Assurance Technology
- 3+ years of direct SaaS sales or sales leadership experience preferred
- Proven ability to build and scale global enablement programs, including onboarding, coaching, and certification
- Strong understanding of AI applications and modern enablement technologies
- Skilled in data-driven decision-making, project management, and stakeholder alignment
- Comfortable operating as a hands-on executor in dynamic and evolving environments
- Natural facilitator with a passion for coaching and empowering others
- Bachelor’s degree required; MBA or equivalent Masters' degree preferred
Requirements contingent on employment:
- Fulfill requirements necessary to obtain full background check.
Why You’ll Love Being Part of Our Team: 📈 Competitive Compensation and Equity 🏠 Flexible Work – Hybrid or Remote 🍏 Comprehensive health benefits and wellness programs 📚 Professional development opportunities 🌴 Flexible Time Off 💰 Company Matched Retirement Plans 🔕 Unplug and recharge - 4 company-wide digital detox days annually Equal Opportunity at MindBridge: At the heart of our global success lies commitment to diversity and inclusion. We rigorously enforce an equal opportunity policy in all aspects of employment, championing merit and qualifications as our benchmarks.
MindBridge is a proud equal opportunity employer, embracing applicants of all backgrounds without regard to race, nationality, religion, gender, disability, or any other factors. At MindBridge, we are committed to providing an accessible candidate experience. If you require accommodations during the interview process or beyond, please inform us. We will work with you to provide necessary support and reasonable accommodations while maintaining confidentiality. Your comfort and participation are paramount to us. Please be advised that we may use AI tools in the processing of your application.
