Multimedia Audio/Visual Technician

Job Summary:

What’s in it for you: 

• Join a premier technology firm specializing in innovative solutions.  
• Be part of a collaborative, inclusive, and innovative work culture.  
• Enjoy tremendous growth potential in a high-performing team environment.  
• A robust benefits package: 
• Health, dental, and vision insurance  
• Life insurance  
• Short-and-long term disability  
• Paid time off (PTO)  
• 401k retirement plan with employer match 
• Annual Professional Development Reimbursement Program  
• And more! 

What you will do:

• Position is a shift position supporting a 24/7/365 mission.
• Works with many audio-visual & broadcast platforms and products to research capabilities, evaluate against market competitors, architect into scalable solutions, test, and certify into the organization's audio-visual offerings.
• Support AV/VTC maintenance activities, providing reach-back support (e.g., advanced level support/Tier-3, for systems listed in Appendix E).
• Proficiency in International Telecommunications Union (ITU) defined standards, proficiency in IT systems installation methods, and proficiency in Electronic Industries Association (EIA) standards.
• Install AV systems according to systems documentation and industry standards and best-practices
• Maintain accurate as-built documentation of systems installations
• Provide field-support for service tickets as needed
• Ability to read and understand project drawings and schematics, engineering notes, and operation manuals
• Experienced with the installation of AV systems and equipment including flat panel displays, control systems, and AV signal routing and processing equipment
• Ability to fabricate, cable, and test equipment racks and cabinets
• Demonstrate effective communication skills using tact and courtesy along with the ability to handle pressure sensitive situations
• Ability to properly and safely use/operate hand tools, power tools, and diagnostic test equipment
• Demonstrated ability to work with and without direct supervision
• Good interpersonal and time management skills
• Must be detail oriented, with the ability to multi-task and handle deadlines and tight timelines.
• Will be required to trouble shoot and fault isolate a variety of audiovisual systems for high visibility and mission critical systems, as some of the solutions will require outside the box thinking and actions.
• Comfortable in a fast-paced environment.
• Technically strong and able to make quick, sound decisions. 
• Excellent communication and collaboration skills are a must.

What you will bring:

• An active DoD TS/SCI Clearance
• Bachelor’s degree, current Security+ CE or equivalent DoD 8570 IAT level II certification, possess Crestron Digital Certified Engineer or Crestron Certified Programmer certifications and have completed training from an organization such as the Audiovisual and Integrated Experience Association (AVIXA) Certified Technology Specialist (CTS) or Society of Broadcast Engineers (SBE) or the ability to attain Crestron Digital Certified Engineer or Crestron Certified Programmer certifications within 6 months.
• Education and experience requirements may be substituted with:
• A master’s degree (in subjects described above) and 3 – 5 years of experience and ability to attain certification within 1 yr.
• No degree with 10 years of intensive and progressive experience demonstrating the required proficiency levels related to task and all current applicable certifications.
• Active CompTIA Security + or CCNP Security certification
• Minimum of 3-5 years of relevant experience in multimedia systems engineering.
• A/V technician/installer – Candidates should have minimum of 3-5 years of AV systems implementation:
• Install AV systems according to systems documentation and industry standards and best-practices
• Maintain accurate as-built documentation of systems installations
• Provide field-support for service tickets as needed
• Ability to read and understand project drawings and schematics, engineering notes, and operation manuals
• Experienced with the installation of AV systems and equipment including flat-panel displays, control systems, and AV signal routing and processing equipment
• Ability to fabricate, cable, and test equipment racks and cabinets
• Demonstrate effective communication skills using tact and courtesy along with the ability to handle pressure sensitive situations
• Ability to properly and safely use/operate hand tools, power tools, and diagnostic test equipment
• Demonstrated ability to work with and without direct supervision
• Good interpersonal and time management skills
• Must be detail oriented, with the ability to multi-task and handle deadlines and tight timelines
• Strong communication skills and ability to multi-task in a fast-paced environment.
• Ability to lift/carry equipment and or tools in excess of 100lbs+.

How you will wow us:

• Certifications such as InfoComm/Avixa CTS, Crestron, Extron, Polycom or Biamp are desired, but not a requirement for this position.
• Experienced working at the Pentagon.
• Knowledge of Air Force, Pentagon, and/or AFNCR.

Top Places to Work for 2024.

• Customer Experience: Strive for excellence and delight our clients
• Innovation: Embrace creative thinking to enable continual growth and powerful solutions
• Accountability: Take ownership of and pride in our actions and service delivery
• Inspire: Be inspired to be your best self and have fun in the process
• Integrity: Do the right thing, the right way, every time!
• Stewardship: Careful management of something entrusted to us.