Hardware Technician - Level 1- 2 (IT Field Support
Specialist)
Ft. Meade, Maryland · Information Technology
Required Clearance: Candidate must have a TS/SCI and Full Scope polygraph -must be active for consideration.
1. Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches2. Demonstrated ability to read and understand technical manuals and schematics3. Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)4. Able to manage time and priorities effectively5. Able to work efficiently with minimal supervision6. Proficient in working with end-users remotely7. Demonstrated expertise in Microsoft Windows 7 and 108. Familiar with Active Directory security and policies9. Excellent analytical and problem solving skills10. Must be able to lift 50lbs.11. Must be able to drive company vehicle.12. Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by management.13. Must be able to lift up to 50 pounds. The usual and customary methods of performing the job's functions requires the following demands: significant lifting, carrying, pushing, and/or pulling, some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas.
Salary: Up to 90k depending on experience and contract.
- Excellent benefits package, including up to 3 weeks paid vacation and 11 paid holidays.
- Eligible for health care (single and family) immediately.
- 401(k) plan with employer match available.
Required Skills, Experience, and Education:
Minimum education and experience level: High School/GED with seven (7) years of experience. Equivalent education and experience: Associates degree and five (5) years of experience. Must be able to work 10a-6p shift.
Responsibilities
The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses and documents current site configuration and user requirements. Analyzes existing requirements and prepares specifications for hardware acquisitions. Develops hardware installation schedules. Prepares drawings documenting configuration changes at each site. Prepares site installation and test reports. Trains site personnel in proper use of hardware.
Builds specialized interconnecting cables.Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentationSupport network upgrade projects or initiativesSupport end-user connectivity needsAt SNS One, Inc., we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.
SNS One, Inc. believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
