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Business Manager - Melbourne

JOLTMelbourne, Australia | Victoria, Hong KongHybrid, Onsite

About Us


Here at JOLT, we’re on a mission to accelerate the shift to zero-emissions mobility. Electric Vehicles (EVs) will play a pivotal role in supporting a future based on renewable energy. That’s why we are building a large-scale network of 100% renewable-powered, EV charging stations that are integrated with a premium digital street furniture product to make charging more convenient, fast and affordable.Our electric vehicle charging stations are integrated with premium, digital street furniture advertising screens that provide our advertising partners a unique, authentic and sustainable media proposition. Complimenting the OOH offering is an in-app advertising proposition which allows a true omnichannel solution and provides a platform for brands to engage whilst someone is charging their vehicle.

If you are excited by our proposition and mission  and believe you can help us bring it to life, we want to hear from you!We’re on the lookout for a driven and strategic Business Manager to manage and grow a portfolio of clients and agencies. Manage new and existing client relationships, ensure campaign performance, and drive revenue growth by understanding client needs and proposing solutions. Key to this role will be a combination of proactive sales conversations with existing clients, as well as instigating new partnerships for the business. This role requires strong relationship-building skills, strategic thinking, and a proactive approach to business management.

Client Relationship Management


  • Build and maintain strong relationships with key accounts, serving as the main point of contact for all client inquiries and requests.
  • Understand client business objectives and advertising goals.
  • Proactively address client needs and concerns, ensuring satisfaction.
  • Conduct regular check-ins and meetings with clients to assess satisfaction levels, identify new opportunities, and address any concerns.

Strategic Account Growth and Revenue Generation


  • Develop and implement account plans and strategies to meet sales targets, drive revenue growth and increase market share.
  • Identify and pursue new business opportunities.
  • Identify upsell and cross-sell opportunities within existing business to maximize revenue.

Campaign Management


  • Develop and implement advertising strategies and campaigns to meet client objectives.
  • Ensure campaigns are delivered on time and within budget.
  • Monitor campaign performance and provide regular reports to clients.

Cross Functional Collaboration


  • Collaborate with internal teams to ensure seamless campaign execution and deliver exceptional results for clients
  • Provide feedback and insights to improve internal processes and services. 

Revenue Pipeline Management


  • Provide accurate sales forecasts and regular reports on account performance to senior management.
  • Analyse sales data to identify trends, opportunities, and potential areas for improvement.

Issue Resolution and Client Support


  • Act as a liaison between clients and internal teams to resolve any issues or concerns in a timely and efficient manner.
  • Ensure that client needs are met and expectations are exceeded at all times.

Required Skills


  • Adaptable and resilient in the face of challenges, with a positive and solution-oriented mindset.
  • 4+ years experience in sales, advertising, account management, or business development, within out-of-home and/or digital platforms.
  • Strong communication, interpersonal and negotiation skills.
  • Excellent problem-solving and analytical skills.
  • Ability to build and maintain strong client relationships.
  • Strategic thinking and ability to develop and execute account plans.
  • Results-driven with a focus on achieving sales targets and objectives.
  • Proficiency in using CRM software (including CRM software like Salesforce) and other relevant tools. 

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Life at JOLT

Jolt builds software for the deskless worker. 500 million tasks completed and counting. We service thousands of locations and brands, including Chick-fil-A, McDonald's, Legoland, 7-Eleven, Melbourne Aquarium, and the Excalibur in Las Vegas. Tasks include labeling, scheduling, time and attendance, employee announcements, audits, food safety compliance, and more. Ditch the spreadsheets and paper checklists and allow Jolt to manage your business in the cloud. For information on Jolt, visit www.joltup.com or call (877) 396-4112. Email inquiries can be sent to team@joltup.com.
Thrive Here & What We Value1. Competitive Salary Package including Equity + Bonus Eligibility2. Access to Employee Share Option Plan3. Flexible Working Environment (Hybrid work from home options)4. Growing Team Built on Culture and Entrepreneurship5. Involvement in a Well-Funded Global Business with Big Vision6. Purposeled Business Making Real Impact7. Energetic, Engaging, Welcoming Team Environment8. Opportunity to be Part of a Hypergrowth Company9. Focus on EV Charging Infrastructure Category10. Early-Stage Global Growth Opportunities
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