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AWS Support Engineer

NTD softwarePositionRemote
We are seeking a skilled and experienced
AWS Support Engineer to join our team and help build and maintain scalable, secure, and high-performance cloud infrastructure. You will work closely with cross-functional teams to optimize AWS services, enhance security, and ensure seamless cloud operations. This is a fully remote position, offering the opportunity to work in a dynamic and innovative environment.

Responsibilities


  • Infrastructure Management: Design, configure, and maintain AWS infrastructure, ensuring high availability, scalability, and security.
  • Service Optimization: Optimize AWS services such as EC2, S3, IAM, VPC, RDS, and CloudWatch for performance, cost efficiency, and reliability.
  • Automation: Implement infrastructure as code using Terraform and CloudFormation for automated deployments and provisioning.
  • Security Best Practices: Apply and monitor IAM policies, encryption, and network security to maintain a robust security posture.
  • Troubleshooting & Support: Identify and resolve AWS-related issues, providing technical support and guidance as needed.
  • Performance Monitoring: Utilize tools like CloudWatch, Prometheus, or Grafana to monitor system performance and optimize resource utilization.
  • Collaboration: Work closely with DevOps and development teams to ensure seamless integration and operation of cloud solutions.

Required Skills


  • AWS Expertise: Proven experience with AWS services (EC2, S3, IAM, VPC, RDS, CloudWatch, etc.).
  • Infrastructure as Code: Proficiency in Terraform and CloudFormation.
  • Linux Administration: Strong knowledge of Linux systems and shell scripting.
  • Networking & Security: Familiarity with networking concepts, security best practices, and cost optimization in AWS.
  • Monitoring Tools: Experience with tools like CloudWatch, Prometheus, or Grafana for performance monitoring.
  • Troubleshooting Skills: Excellent problem-solving abilities and attention to detail.

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Life at NTD software

Thrive Here & What We Value- Peoplefirst culture that attracts, develops, and retains top talent- Prioritizes employee wellbeeing, empowering teams with the best tools and opportunities for growth in technology, healthcare, and organizational development- Highgrowth trajectory, each team member plays a crucial role in transforming healthcare- Culture of Excellence- Innovative Projects- TeamFocused Environment- HighQuality, Secure Software Solutions- Collaborative Environment- Continuous Learning and Improvement- Passionate Team Members- Emphasis on collaboration between product, development, and cross-platform teams- Commitment to staying updated with the latest tools, best practices, and QA methods for continuous improvement- NTD Software is an equal opportunity employer- All employment decisions at NTD Software are based on a person’s merit, business needs, and role requirements- Emphasis on staying updated with emerging technologies and applying them to improve existing solutions- Empowering individuals through innovative financial solutions- Leveraging proprietary data and analytics for tailored solutions- Cuttingedge technologies and stringent quality standards- Collaborative mindset in a continuous integration environment- Emphasis on building effective crossfunctional relationships- Dynamic and Inclusive Work Environment- Passionate about innovation
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